Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

From the moment i stepped in the sales office door at Furlong Heath in Norwich Ellie was welcoming and made me feel at ease immediately. Nothing was too much trouble, spent time explaining everythin... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I would like to extend a big thank you to Simon at Tilia Homes in Kiln/Elms Woolpit. I had a fantastic experience purchasing my new home. From the very beginning, Simon was highly professional and ded... Näytä lisää

Saanut 5/5 tähteä

We had a very positive experience with Tilia Homes. From the beginning, the process felt well-organized and much less stressful than we expected. Sally was especially good and extremely helpful t... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Not sure how Tilia keep a 5 star HBF rating. Bought on their site at Market Drayton, Montgomery Place. Some large properties at the price point but quality of finish is not great. Poor plastering, pai... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Rakennusyhtiö

Yrityksen kirjoittama

Tilia Homes builds quality new homes and communities across England. We work hard to deliver the highest possible standards for our customers in design, build quality and service. We go the extra mile to make a difference to the local areas in which we build and to be a company that our people and our partners can be proud of. We operate through our four regional businesses; Central, Eastern, Northern and Western.


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

680 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 89 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Bathroom defects

Stewart Sellers came to fix defects within my bathroom. The first thing he did was introduce himself and also ask my name. He explained what he was going to do before starting anything. He was warm and welcome with a friendly nature.
He checked that I was satisfied with everything before he finished.
Would highly recommend Stewart! Was amazing from start to finish!

16. helmikuuta 2026
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Stewart will be delighted to hear your feedback, thank you for sharing your experience with Tilia Homes.

Saanut 5/5 tähteä

First time buyer

I and my husband are first time buyer, we started this journey in Dec. 2024 but could not continue because of our network provider has put a default on my husband's credit report, Ellie The sale rep at Furlong Heath was really helpful, offering advise and checking up on us because it was such a difficult time. Ellie made buying a home so seamless and stress free despite the huddle- she is a gem.
Also a big thank you to Adrian who has been supportive since we move to our new home.
Thank You Guys.

1. helmikuuta 2026
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Thank you for your kind words. It's great to hear that Ellie, our sales consultant at Furlong Heath has been looking after you.

Saanut 5/5 tähteä

Superb experience from start to finish.

From start to finish we were keep updated and we were allowed to visit site and watch our new home being built. Wonderful communication with Ellie in the sales suite who made the whole process as easy as possible. We were shown around our new home by the site manager who explained all the gadgets and operations in the house. Can’t wait to move in now.
Would recommend this development.

12. helmikuuta 2026
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Thank you for sharing your experience with Tilia Homes and in particular your glowing review of Ellie, one of our Sales Consultants. We are delighted to hear that Ellie was able to provide a smooth buying journey for you.

Saanut 5/5 tähteä

Reliable

Paige from Derby, Kingsway site was very helpful and she's very pleasant and also lovely. She was able to answer our inquiries and made sure that we'll get the best. Could not recommend it enough. It was a smooth process.

12. helmikuuta 2026
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Thank you for sharing your experience at Manor Kingsway, particularly how helpful our Sales Consultant has been. We will make sure Paige gets to see your feedback!

Saanut 5/5 tähteä

Supported

Supported throughout the process and helped when needed at all times.

30. tammikuuta 2026
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Thank you for recommending Tilia Homes. We are delighted that the team has supported you throughout the buying process and beyond. We wish you all the best in your new home.

Saanut 5/5 tähteä

Roundhouse gate is an amazing development!

I’ve worked with Donna at Roundhouse gate. She is by far the most incredible sales representative I’ve ever met. She is patient, kind and an amazing communicator. She has made the process of buying a house so much easier.

19. joulukuuta 2025
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Thank you for sharing your experience at Roundhouse Gate, particularly how helpful our Sales Consultant has been. We will make sure Donna gets to see your feedback.

Saanut 5/5 tähteä

We recently had a snag with our…

We recently had a snag with our property and Tracey in the customer care team was extremely helpful and proactive in helping us resolve the matter. She was understanding and kind.

Kev came to do the remedial work and went above and beyond to ensure the work was finished and did so to an exceptionally high standard.

They’re both a credit to the company and we’re really grateful for all their hard work and kind assistance.

22. tammikuuta 2026
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Tracey and Kev will be delighted to hear your feedback, thank you for sharing your experience with Tilia Homes.

Saanut 5/5 tähteä

Kings Park -Cottenham, Michelle

I cannot express how much Michelle at Kings Park, Cottenham has gone over and above to ensure that my purchase process has gone smoothly in a caring , honest and supportive way . Excatly what a new buyer needs faced with a ton of question - a supportive and warm sales person that understands and work proactively for the needs of the client. I feel part of a community and not a business.

18. tammikuuta 2026
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Thank you for sharing your experience at Kings Park, particularly how helpful our Sales Consultant has been. We will make sure Michelle gets to see your feedback.

Saanut 5/5 tähteä

Ellie furlong heath

Ellie has been informative and always approachable with any issues along the way . It has been a challenge for us but we finally exchanged today and can’t wait to move into our new home on Furlong Heath.
Ellie is a credit to your company and we have been recommending this site to our friends.

15. tammikuuta 2026
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Thank you for sharing your experience with Tilia Homes and in particular your glowing review of Ellie, one of our Sales Consultants. We are delighted to hear that Ellie was able to provide a smooth buying journey for you.

Saanut 5/5 tähteä

Great customer service and team

Ellie at the development has been so helpful, patient and professional throughout my purchase. Ellie, and others at Tilia, have been a pleasure to deal with throughout what ended up being an elongated purchase. This was due to complications I experienced with my sale and personal circumstances, and a few minor issues with the plot that were swiftly resolved in full. I’m very much looking forward to moving in shortly.

7. tammikuuta 2026
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

We are delighted to hear that you will soon be moving into your new home at Furlong Heath and that Ellie has been looking after you. Thank you for recommending us.

Saanut 5/5 tähteä

Tilia homes have been excellent…

Tilia homes have been excellent throughout my purchase of a property. From the very start both Kat and Michelle have been extremely helpful, always giving me lots of time and guidance.
I am very happy with my new home.

18. joulukuuta 2025
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Thank you for recommending Tilia Homes. We are delighted that the team has supported you throughout the buying process and beyond. We wish you all the best in your new home.

Saanut 4/5 tähteä

Good Sales at Kings Park

I had a few problems to start with, but when Michelle came to the Sales Suite it was a breath of fresh air. Michelle has always been helpful and returns calls with help and my snags were dealt with.
The only issue I had was registering the property for Council Tax, Gas, Water etc. as it seems that the main office had not done this!!
Well Done Michelle keep up the good work

24. marraskuuta 2025
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

We are delighted to hear that you are settling into your new home and that Michelle has been looking after you. Thank you for recommending us.

Saanut 5/5 tähteä

Repair of ceiling

Rafal repaired and repainted a hole in our ceiling, which now looks immaculate, and even went above and beyond by fixing an issue with our door that he noticed. He was friendly and his attention to detail was excellent, thank you!

6. tammikuuta 2026
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Rafal will be delighted to hear your feedback, thank you for sharing your experience with Tilia Homes.

Saanut 5/5 tähteä

Buying my first home

As a first time buyer, the whole process was incredibly smooth with Tilia Homes, Kings Park. The communication from the team has been incredible from start to finish, with any question asked responded to promptly. Michelle and Kat at Tilia in Cottenham have been absolutely fantastic throughout this journey, and I am incredibly grateful that I have had their support in buying my first home! Even with the development still being in progress, the groundworkers are very respectful, with the area being kept tidy and noise being managed.

2. tammikuuta 2026
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Thank you for recommending Tilia Homes. We are delighted that Kat and Michelle have supported you throughout the buying process and beyond. We wish you all the best in your new home.

Saanut 5/5 tähteä

Michelle was amazing

Michelle was amazing. She looked after us really well and was very hospitable.

She was also very transparent and honest, which led to us buying a house from Tilia.

23. joulukuuta 2025
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Thank you for sharing your experience with Tilia Homes and in particular your glowing review of Michelle, one of our Sales Consultants. We are delighted to hear that Michelle was able to provide a smooth buying journey for you.

Saanut 5/5 tähteä

Excellent Service from Tilia Homes

- Presentation of website and information provided is very user friendly.
- Customer Service received from Sales Executive (Sally) is always warm, welcoming, and empathetic.
- The range of properties on site all feel and appear to be superb as far as construction, development, and style.
- All properties are very generously provided with appliances and household finishings.
- The housing area and streets are well maintained and kept tidy.

23. joulukuuta 2025
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Thank you for sharing your experience, particularly how helpful our Sales Consultant has been. We will make sure Sally gets to see your feedback.

Saanut 5/5 tähteä

Ellie was superb

Ellie was superb.

Whilst we didnt end up purchasing through Tilia, Ellie was always on hand to help throughout our enquiry and communicated well, even outside of her usual working hours!

10. joulukuuta 2025
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Thank you for sharing your experience with Tilia Homes and in particular your glowing review of Ellie, one of our Sales Consultants. We are delighted to hear that Ellie was able to provide a smooth buying journey for you.

Saanut 1/5 tähteä

lack of customer care and zero progress

If your new home has no major issues, buying from Tilia might be fine. But if anything goes wrong, be prepared for years of chasing. We’ve had a leak in our dormer since the day we moved in, and two years later I’m still following up every single week.

Tilia often appear willing to help, but nothing actually gets done. They put up scaffolding for two months and no one ever came to fix the issue. We asked for it to be removed, which they did — only to put it back up months later claiming they finally had the parts. That scaffolding has now been up for about seven months, and still not a single person has carried out any repairs.

We even have video of a contractor going up the ladder for about 30 seconds, then reporting back that there was “nothing wrong” with the dormer — meanwhile the inside is wet, and paint is cracking and flaking onto the floor. With heavy rain and storms coming, I’m expecting it will soon start leaking onto the carpet, leaving Tilia with an even bigger problem.

At this point, with the lack of customer care and zero progress, I’d honestly prefer Tilia to issue a final response letter so I can move forward with an NHBC claim. NHBC is already aware of what’s happening and is willing to help.

4. joulukuuta 2025
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Thank you for your feedback on your new home. We are sorry to hear of your concerns and experience. We will raise this with our Customer Care team to look into this further for you.

Saanut 5/5 tähteä

Excellent communication and high quality service.

I am happy with the sevices i got from Tliahomes. Sally was kind, patient , yet professional in all her interactions with me.. She communicated with me through all the different stages of the process, enabling me to make an informed choice, her communication was excellent. Yes, i will recommend Tiliahomes to my friends and relatives.
Thank you so much Sally.

30. marraskuuta 2025
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

Thank you for recommending Tilia Homes. We are delighted that the team has supported you throughout the buying process and beyond. We wish you all the best in your new home.

Saanut 5/5 tähteä

Tilia

Firstly weve had a brilliant service with Tilia and Ellie off all the problems we had with our move and sale very supportive and helpful and got us through to the end

28. marraskuuta 2025
Oma-aloitteinen arvostelu
Tilia Homes-logo

Vastaus yritykseltä Tilia Homes

We are thrilled to hear how happy you are with your new home. Thank you for your shout out to Ellie, your appreciation means a lot to the team.

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