Tilemall Pty Ltd Arvostelua 1 018

TrustScore 4.5/5 tähteä

4,7

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Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The tiles were sent immediately and arrived by Team Global driver who rang me before delivery. They were on a pallet all good condition after a long trip from Sydney to Qide Bay Queensland. Well done.... Näytä lisää

Saanut 3/5 tähteä

I placed order on 20/5/26 with Interstate courier booked in on 27/5/26. It's taken 5 days for invoice to come through and order is not yet delivered from Sydney warehouse to one of the Sydney suburb... Näytä lisää

Saanut 5/5 tähteä

I have purchased 2 counter top basins on online. I am happy with the whole experience with the company. The service was prompt and efficient from the order to delivery. Their step by step communicat... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Alisson looked after us during our selections, and we felt well supported in making decisions. They had metal swatches matching the finishes we’re using in our bathrooms, along with timber samples for... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Laattamyymälä
  2. Kylpyhuonetarvikeliike

Yrityksen kirjoittama

Australia online tile store🥇 Fast delivery national wide 🚚 5 samples for $15, 100% refunded with next purchase!!! / Tile / Design / Life /


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 92 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fast delivery and excellent communication

Delivery was very fast. One of the parts was missing but TileMall quickly arranged the supply and pickup in less than 24 hours, giving me regular updates even outside of work hours. Really happy with their service.

9. huhtikuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi Lily,
Thank you for your thoughtful feedback!

We’re glad to hear your delivery was fast and that our team was able to quickly resolve the missing item for you. We always aim to keep things moving smoothly and provide clear updates throughout the process, so it’s great to know this made a difference for you.

We really appreciate your support and hope to assist you again in the future!
Kind regards
Nikki

Saanut 5/5 tähteä

Elegant tile

Easy to purchase and looks great! Very helpful in assisting us decide on the right tile.

28. maaliskuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi Zena,
Thank you for your lovely feedback!

We’re so glad to hear you found the purchasing process easy and that you’re happy with how everything looks. It’s great to know our team could help you choose the right tile for your project.

We really appreciate your support and hope to assist you again in the future!
Kind regards
Nikki

Saanut 5/5 tähteä

Great good old fashioned service!

Looking to purchase 1 silicone tube of a particular colour. Website was easy to navigate. Wrong address given. Contacted Tilemall Pty Ltd and they were prompt, courteous and gave a great service.

1. toukokuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi Ellenk,
Thank you for your kind feedback!

We’re glad to hear you found our website easy to navigate and that our team was able to promptly assist with the address issue. We really appreciate your support and are happy we could help make the process smooth for you.

If you need anything else in the future, feel free to reach out anytime!
Best
Nikki

Saanut 5/5 tähteä

Website is always easy to use

Website is always easy to use, and you always have good stock levels. Delivery is always fast and on time.

16. huhtikuuta 2026
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Vastaus yritykseltä Tilemall Pty Ltd

Hi Phill,
Thank you for your wonderful feedback!

We’re really pleased to hear you find our website easy to use and that you’re happy with our stock availability and fast, on-time delivery. We truly appreciate your continued support and look forward to assisting you again in the future!
Kind regards
Nikki

Saanut 5/5 tähteä

Great product at reasonable price with…

Great product at reasonable price with fast service.

28. maaliskuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi Lisa,
Thank you for your kind feedback!

We’re glad to hear you’re happy with the product, pricing, and fast service. We really appreciate your support and look forward to helping you again in the future!
Kind regards
Nikki

Saanut 5/5 tähteä

Great customer service

1. toukokuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Thank you for your kind words!
We’re really glad to hear you had a great experience with our customer service. Your feedback means a lot to our team.
We look forward to assisting you again in the future!
Warm regards,
Nikki

Saanut 5/5 tähteä

Helpful

Helpful, made suggestions and provided guidance on what would be suitable.

10. huhtikuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Thank you for your kind feedback! We're glad to hear that you found our suggestions helpful and suitable. We’ll continue striving to provide attentive and professional service. We look forward to serving you again!
Best regards,
Nikki

Saanut 5/5 tähteä

Janie always provides excellent…

Janie always provides excellent customer service to me, thanks for her assistance.

1. toukokuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi Barbara,
Thank you so much for your lovely feedback!

We’re delighted to hear that Janie has been able to provide you with excellent customer service and support. We’ll be sure to pass your kind words on to her.

We really appreciate your continued support and look forward to assisting you again in the future!
Best regards
Nikki

Saanut 5/5 tähteä

Easy company to order through and good…

Easy company to order through and good quality tiles

25. maaliskuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi Holly ,
Thank you for your kind feedback!

We’re glad to hear you found the ordering process easy and that you’re happy with the tile quality. We really appreciate your support and hope to help you again on your next project!
Kind regards
Nikki

Saanut 5/5 tähteä

Well presented prodImpressed.ucts

Well presented products, quick delivery.

15. huhtikuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi Fiona,
Thank you for your feedback!

We’re glad to hear you were happy with the product presentation and quick delivery. We really appreciate your support and hope to assist you again in the future!
Kind regards
Nikki

Saanut 5/5 tähteä

Tilemall, so great to deal with.

Tilemall's website is very easy to navigate they have a huge selection with great descriptions and then the ability to order samples of up to five options makes it even better. Then if you order your tiles through them you get the money back for the samples you bought. It is a win win situation when you deal with Tilemall.

23. maaliskuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi Alexandra,
Thank you so much for your amazing feedback!

We’re delighted to hear you enjoyed using our website and found the product descriptions and sample ordering process helpful. Being able to try samples before placing a full order is something we’re proud to offer, and we’re glad the sample refund made the experience even better.

We truly appreciate your support and look forward to helping you with your project again in the future!
Best regards
Nikki

Saanut 5/5 tähteä

Nice helpful people

Nice helpful people. And easy to find what i wanted then arrange for delivery.

20. huhtikuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi DePassey,
Thank you for your kind review!

We’re glad to hear you found our team helpful and that it was easy to find what you needed and arrange delivery. We really appreciate your support and hope to assist you again in the future!
Regards
Nikki

Saanut 5/5 tähteä

Perfect service and delivery

Great service, quick delivery and had everything we needed

28. huhtikuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi Bruce,
Thank you for your wonderful feedback!

We’re so glad to hear you were happy with the service and quick delivery, and that we had everything you needed. We really appreciate your support and look forward to helping you again on your next project!
Warm regards
Nikki

Saanut 5/5 tähteä

Excellent service

Excellent service
Thank you

13. huhtikuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi Suzanne,
Thank you for your lovely feedback!

We’re so pleased to hear you were happy with our service. We truly appreciate your support and look forward to helping you again in the future!
Best regards
Nikki

Saanut 5/5 tähteä

The people at tilemall have been really…

The people at tilemall have been really patient with my order, and shipped my tiles which arrived in good condition and in a timely manner.
Everyone has been very helpful and answered all my questions.

9. huhtikuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi Cindy,
Thank you so much for your kind words and support!

We’re really glad to hear your tiles arrived safely and that you had a positive experience with our team. It was our pleasure to assist with your order and answer your questions along the way.

We truly appreciate your support and hope you enjoy your new tiles. Please feel free to reach out if we can help with anything else in the future!
Kind regards
Nikki

Saanut 3/5 tähteä

I like the experience with the tilemall…

I like the experience with the tilemall but the experience with the delivery company was difficult. There was no service that I can track the delivery and the tracking number I got from the confirmation email wasn’t actually the tracking number so it caused a bit of confusing and delay in our project.

9. huhtikuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Dear customer,

Thank you for your feedback, and I’m really sorry to hear about your experience with the delivery.

We understand how frustrating it must have been not being able to track your order properly, especially when it impacted your project timeline. This is certainly not the experience we want for our customers.

We will be proactively working with the delivery company to improve communication and ensure the tracking process is clearer and more reliable moving forward.

Thank you again for bringing this to our attention, and we truly appreciate your patience and understanding.

Kind regards,
Brook

Saanut 1/5 tähteä
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi Glen,

I’m very sorry to hear that the colour received is not correct .

If the item you received is indeed incorrect, please kindly contact us via email with your order details and some photos, and we’ll assist you with arranging a replacement.

We’ll do our best to resolve this for you as quickly as possible.

Kind regards,
Brook

Saanut 5/5 tähteä

The tiles are excellent quality and were delivered quickly, even though we live in WA

The selection of tiles is extensive. I was nervous ordering tiles online, but am relieved to say they look exactly like to photographs on line.

6. huhtikuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Dear customer ,
Thank you so much for your kind feedback!

We understand that ordering tiles online can feel a bit uncertain, so we’re really glad to hear that your tiles matched the photos and met your expectations.

We truly appreciate your support and hope you enjoy your new space!

Kind regards,
Brook

Saanut 5/5 tähteä

Great product and service

Great product and service

13. maaliskuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi Glenn,
Thank you for your kind words!

We’re so glad to hear you’re happy with both the product and our service. We really appreciate your support and look forward to assisting you again in the future.

Kind regards,
Brook

Saanut 5/5 tähteä

ADP counter top basins

I have purchased 2 counter top basins on online. I am happy with the whole experience with the company. The service was prompt and efficient from the order to delivery. Their step by step communications to advise me of what’s happening next with my order was a top notch. Each basins were packed separately in small boxes first, wrapped around with bubble packaging, and then packed in bigger boxes to have extra protection, which was excellent. I would use Tilemall again.

27. maaliskuuta 2026
Tilemall Pty Ltd-logo

Vastaus yritykseltä Tilemall Pty Ltd

Hi Hwaja,
Thank you so much for your detailed and thoughtful feedback!

We’re really pleased to hear that you had a smooth experience from ordering through to delivery, and that our communication kept you well informed every step of the way. It’s also great to know the packaging met your expectations and the basins arrived safely.

We truly appreciate your support and look forward to helping you again in the future!

Kind regards,
Brook

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