Ti-GO Bikes Arvostelua 

Awful customer service. Argumentative customer service rep ! Then a phone call to apologise from their director but they didn’t do what they said they would. Then the next person didn’t bother to answer my message just sent me a returns label. Item was too big and according to their website I was supposed to pay for the return ! They did eventually send a label but I had to ask for that as not sent when promised.

Customer service was good and you were punctual with getting the goods for us and returning emails. Not so much on WhatsApp but this was due to being on holiday.
1st product was faulty with stitching.
So you sent another set. Not holding up as well as I'd hoped for something that doesn't get used to the extent I believe it is built for.
Unfortunately the product just doesn't do the job staying in place and constantly falls down.
But little one wears it and it give her confidence and myself piece of mind that I'm trying to do my best for her.

The free return is not free as you have to pay return postage. When I challenged them they said that the free return meant that they didn't charge to process the return in their office.
I actually wanted to exchange for a bigger size but nobody replied to tell me if that would then charge me to ship another pair of knee protectors without another shipping charge but no one replied so I gave up.

Top quality product and customer service my kids live them and are happy to wear the pads all day long

Good quality and price maybe the Web site needs to be a bit clearer so you order right the first time but very helpful and quick to fix my mistakes I would recommend to all

Brilliant service and great communication along with good products. Was very happy that the products I was looking for could be bundled, making a small saving, which was a bonus. Ti-Go kept me fully updated after the items were shipped and the products look good quality. Would happily use again.

Excellent product, communication and rapid delivery.

My nearly 3 year old loves his protective wear, he feels like a motorbike rider on his strider. The products are great, only a week or so in but he wears it all every time we ride. Well done team TI-GO! We will be sizing up when necessary.

Absolutely amazing jerseys and the personalisation is perfect! Can’t wait to give them on Father’s Day! Daddy and daughter can match when shredding!

My daughter loves her new jersey with our last name on it!! Great quality as always, even her old jersey and shorts got passed down to her little sister and are still in great shape and will be passed down to #3! Would like to see some new shorts.

Good website, very efficient. Quick delivery and my grandson loves the top!

Very good products very pleased with the kids knee and elbow pads.

Website was easy to use. The quality of the knee and elbow protectors is excellent.Really quick delivery which was well packaged and a lovely touch with a little bag of sweets with the children's items. Highly recommended.

I bought my Grandson some cycling gloves for his birthday. They are really good quality & would recommend this company again. Exchanged very friendly emails with them & they really care about their customers. We even got a little bag of sweets in the box with the glove. My Grandson loves them & I wouldn't hesitate to buy him something else off this site.

We love the tigo stuff!
Just received the padded trousers for my youngest last week and tested them over the weekend. Absolutely brilliant, comfy, great fit, great quality.
Can't wait for bigger sizes to come into stock for my oldest.
We also have tigos knee/elbow pads and nearly evert pair of gloves they sell. Cannot beat this stuff for little Riders!

Great customer service as always. Ordered incorrect size and they sorted it out for me no problem. Already pre ordered more stuff.

Excellent guide for measurement fitment perfect fantastic quality and speedy delivery

Ti-GO is a great brand, quality bike gear for the little ones..also excellent customer service, responds to emails immediately and always helpful and willing to accommodate.