Thrillcoins Arvostelua 189

TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Thrillcoins has been nothing short of amazing. There is no competition. Instant redemption just like they say, and customer service is unmatched. Great deals in your email every day. RTP isnt a flop l... Näytä lisää

Saanut 5/5 tähteä

Natalie at customer service walked me through everything I needed to do to redeem, which I thought would be difficult like most other sites on redemption. It was painless quick and easy and fast in my... Näytä lisää

Saanut 5/5 tähteä

One of the best sweepstakes sites imo - good welcome bonuses and special offers. Verification is easy, and support is FAST by chat and email. Redemption is also very fast once verified - same day, oft... Näytä lisää

Saanut 1/5 tähteä

***EDIT*** ZERO STARS 10 hours later, still no payout, just runaround runaround from customer support. DO NOT RECOMMEND Now over the 12 hour mark, no progress made, same textbook answer given... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

Yrityksen kirjoittama

ThrillCoins is America's #1 Social Casino – completely free to play with the chance to win big! We offer Instant Redemptions, 24/7 Live Support, and some of the highest RTP rates in the industry. Enjoy amazing bonuses, exciting gameplay, and a community that celebrates your wins. We have a wide selection of Crash Games, Slots, Table Games, Live Casino, Fish Games, and much more! Getting started is easy – we accept a wide range of payment options including Debit and Credit Cards, Bank Transfers, Crypto, Venmo, Zelle, CashApp, and PayPal. With secure transactions, fast rewards, and nonstop entertainment, Thrillcoins is where real players come to play, win, and have fun.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

189 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 92 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Amazing customer service and FAST redemptions!

I have had a great experience here so far! I am new to using the Thrillcoins platform but just got my first redemption! I reached out to support and Ana was fantastic!! She was patient, very professional, kind and courteous and answered all of my questions. Never made me feel rushed and submitted my ticket for my proof of payment to the redemptions team and it was smooth sailing from there! I would say within 30 mins of talking with Ana, my redemption was approved and I received it in my bank account! I will continue to play with Thrillcoins amd I recommend you do too!

31. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Extremely difficult to work with

UPDATE- they finally “manually” reviewed my account and paid me, but it took Sweepsguard stepping in. I 100% believe they would have drug this out further without their help. That being said, they do pay, but not without a fight. Be careful depositing and playing here.

I successfully verified through Veriff, only to be told I now have to wait for a manual KYC review before I can redeem. No timeline was provided. What makes this especially frustrating is that I already verified when I opened the account. I've redeemed from many social casinos and none have made the process this difficult. It's hard not to notice that the extra hurdles appeared when it was time for them to pay. I'll update this rating when/IF I ever receive my winnings.

Also, take a peek at the negative reviews on their sister sites (speedsweeps, richsweeps, dimesweeps) there’s a reason so many people are having the exact same experience.

26. toukokuuta 2026
Oma-aloitteinen arvostelu
Thrillcoins-logo

Vastaus yritykseltä Thrillcoins

Hello,

Thank you for updating your review and confirming that your funds have been received.

We want to clarify that our verification procedures are managed entirely by our internal compliance team in accordance with standard financial regulations. While initial automated tools handle basic identity checks, additional manual reviews are a standard protocol to ensure all account details and payment methods align securely before a distribution is released. These administrative measures are applied uniformly across our platform. Additionally, while we share corporate ties with our sister sites, each platform manages its compliance and transactional queues independently.

Because financial transactions and verification histories involve private and strictly confidential data, we cannot discuss individual timelines or external party interactions in a public forum. We appreciate your patience during the completion of this mandatory review process.

Best regards,

Saanut 5/5 tähteä

One of the best customer service departments there is out there

I want to let people know that thrillscoins has one of the best if not the best customer service departments that you could want to deal with to help with any issue that may come up during your time playing there plus they have one of the fastest payout processes that you could want.So if anyone is looking for an all around top casino to play on thrillscoins is one of the best to try out and play on if don't believe then I ask you try it for yourself and you realize that it is one best for yourself.Thanks thrillcoins and keep up the great work and just know it's very much appreciated and y'all deserve to be bragged on.

31. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great site

Great site. Fast redemptions. Reliable customer service. Good selection of games and frequent bonuses. If you are looking for a site you can trust, this is it.

31. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

I completed verification and verified…

I completed verification and verified my card, more 7hrs and Still waiting on a pending redemption ,( i thought it was instant payout.)

30. toukokuuta 2026
Oma-aloitteinen arvostelu
Thrillcoins-logo

Vastaus yritykseltä Thrillcoins

Hello,

Thank you for sharing your experience. We understand your frustration regarding the waiting time, especially when expecting an instant payout.

While our system is designed to process routine redemptions as quickly as possible, transactions remain subject to final processing windows and internal security checks after documentation is submitted. The initial verification of a payment method is a necessary step, but the subsequent clearance of funds can take additional time depending on standard banking hours, transaction volumes, and external payment processors.

Because financial transactions and account-specific verification statuses involve private and strictly confidential details, we cannot investigate or discuss your precise account timeline in a public forum. We encourage you to monitor your account dashboard or await direct updates from our customer support team via email regarding your pending request.

Best regards,

Saanut 1/5 tähteä

I had a pop up showing an ad for Thrill…

I had a pop up showing an ad for Thrill casino. Starting same day pay out Thst drew me in right away. I deposited some money and started playing. I was
Really impressed in the by. I hit a bonus and wine 1800 then I increased it another 100 . I decided to go ahead and redeem it. That was 3 days ago. I sent all the required documents more than once and have talked to customer service so many times it’s ridiculous. I sent several emails to support and keep getting the runaround. How many times do you have to check someone’s credentials! They keep sending back my redemption. And customer service tells me that the compliance team is making sure it’s secure. This is unacceptable. I have copies
Of everything from our conversations to all the information that I sent. Obviously their add is false. I was told if I requested a lower amount it would be faster. Seriously! So I even tried that. Still no luck. I would like my winnings!

28. toukokuuta 2026
Oma-aloitteinen arvostelu
Thrillcoins-logo

Vastaus yritykseltä Thrillcoins

Hello,

We understand your confusion regarding this process. To clarify, automated security protocols are standard practice across the industry for high-value transactions.

When a transaction exceeds a certain baseline threshold, our system automatically routes the account to our compliance team for a routine security check. This is done entirely to protect the security of the account holder's funds and to ensure compliance with financial regulations, rather than as an individual delay tactic.

As always, because we respect user privacy, we cannot discuss specific thresholds or individual account data in public. Please reach out to our customer support department through our official help center so our team can provide further information regarding your specific transaction status.

Best regards,

Saanut 4/5 tähteä

I had some trouble with the redemption…

I had some trouble with the redemption process at first but it was my fault 100%. I gave them the wrong information on where to deposit the funds. When I submitted the request the second time I made sure to inform them which bank I used to purchase the coins. I received my money within 1 minute. I gave them 4 stars because when I spoke to customer service she couldn't explain to me why my redemption request was canceled. I wish she would've told me to make sure I use the same bank for redemption as I did to purchase.

30. toukokuuta 2026
Oma-aloitteinen arvostelu
Thrillcoins-logo

Vastaus yritykseltä Thrillcoins

Hello,

Thank you for your four-star review and for sharing your experience. We are glad to hear that your second redemption request was completed so quickly once the banking information was updated.

We appreciate your constructive feedback regarding your interaction with our support team. While our staff aims to assist efficiently, the initial cancellation of a transaction can occur due to automated system flags regarding mismatched banking data, and the precise technical reason may take time to reflect in our standard customer service dashboard. Your suggestion regarding clearer guidance on matching purchase and redemption accounts is very valuable, and we will share this with our team to improve our communication process.

Because technical logs, account configurations, and transaction histories involve private and confidential information, we cannot discuss specific account activity in a public forum. If you have any further questions or need assistance in the future, please feel free to reach out to our customer support department directly.

Best regards,

Saanut 5/5 tähteä

Outstanding experience with customer service!!

This platform has the most attentive, helpful customer service! I received replies almost instantly through email - and not just some worthless bot or AI responses, but an actual person was helping me resolve my verification issue, instead of giving me the run-around or copy-paste replies. I couldn't be happier with the platform, and I definitely recommend them! It's gives me peace of mind to know that they prioritize customers and actually want to be helpful :)

29. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great place to play

Lots of games to choices from. Fast redemption once account is verified. Easy to verify account. Response to emails are fast and friendly. Overall I had a great experience with this online casino!!!!!

29. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Real review. Dead spins

Real review. Dead spins, don't waste your money here. Scam odds

28. toukokuuta 2026
Oma-aloitteinen arvostelu
Thrillcoins-logo

Vastaus yritykseltä Thrillcoins

Hello,

Thank you for your review. We understand how disappointing a session without a win can be, and we appreciate the opportunity to clarify how our platform works.

All games featured on our platform are developed and hosted by third-party software providers. These providers utilize a Certified Random Number Generator (RNG) that is independently audited and strictly regulated to ensure completely random and fair outcomes. Because these game mechanics operate entirely on the providers' secure networks, our platform has no control over individual spin results, odds, or the performance of the games during your session.

Since we cannot review individual game logs or account activity in a public forum, we encourage you to reach out to our customer support department through our official help center if you would like our technical team to look into your session details.

Best regards,

Saanut 5/5 tähteä

I will be honest I was a little…

I will be honest I was a little skeptical about this site because my verification took a while, but I will say they went above and beyond the chat was awesome. When you need help they were there to instantly I got my redemption they paid out. The site is legit and I would play on there again.

28. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Slower than molasses to redeem

I am a new player & purchased at least one coin package that I recall. My first redemption attempt was on May 16. Even though the site shows I’m fully verified they keep asking for more documentation including my Apple Pay transaction history showing the credit card it was charged to and also a copy of the back of the card. Now they’re telling me it’s with their compliance team & it can time. However on the platform it shows that it was paid out on May 26. When I chatted with customer service today they said it’s still pending with their compliance team. I’m about ready to give up on this site and the only reason I gave it two stars is because I still have hope that it may eventually hit my bank account. If so I will up my rating. I’ve never used a sweeps casino that takes this long to redeem, my redemption. It is under $200. I think it’s like $199.

14. toukokuuta 2026
Oma-aloitteinen arvostelu
Thrillcoins-logo

Vastaus yritykseltä Thrillcoins

Hello,

Thank you for your review and for sharing the details of your experience. We understand that waiting for a redemption can be stressful, especially when there is a discrepancy in the status shown on your dashboard.

To ensure the security of all financial transactions, our compliance team must thoroughly verify that the payment method used—including virtual wallets like Apple Pay—directly matches the account holder's verified details. This strict verification process is a standard protocol across the industry to prevent unauthorized account activity and protect our players' identities. While a status may update within the user portal during different stages of an internal transfer, the final release of funds remains subject to the completion of this mandatory compliance review.

Because financial transactions and verification documentation involve private and strictly confidential information, we cannot investigate or discuss your specific payment history or account status in a public forum. We encourage you to maintain communication with our official customer support department via email so that our team can provide you with direct, accurate updates regarding your pending verification and request.

Best regards,

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