The Translation Gate Arvostelua 57

I had a very disappointing experience working with The Translation Gate LLC, and I’m sharing this to warn other freelancers.

Timeline & facts:

I was contacted for an AI bot evaluation project with no formal agreement, no PO, and no payment terms upfront.

I completed the task fully and submitted it on 5 November 2025, following the exact instructions provided.

After delivery, I was told the task had been done in the “wrong language” — even though all instructions, configuration codes, and materials were provided in English. This was clearly an internal mistake, not mine.

I was then asked to redo the entire task in another language, without clear confirmation of additional payment.

Communication was poor, onboarding was incorrect, and follow-up during the project was almost nonexistent.

Only after multiple escalations was I asked to submit an invoice — which I did on 30 December 2025.

After submitting the invoice, I was suddenly informed that payments are processed 45–60 days after invoice submission, a condition that was never disclosed before or during the project.

As of today, despite the work being completed months ago, I am still unpaid.

Key issues:

No clear onboarding

No upfront agreement or payment terms

Instructions changed after delivery

Attempts to classify a full redo as a “revision”

Long payment delays disclosed only after work was done

This is not how a professional, ISO-certified company should treat vendors. Freelancers deserve transparency, proper onboarding, and timely payment — not shifting requirements and delayed disclosures.

I strongly advise freelancers to get everything in writing before starting any work with this company.

An excellent, patient and kind partner with correct rates.

Interesting projects, cooperative PMs and timely payment. It's always a pleasure collaborating with TTG.

The vendors that I have worked with are professional and very helpful. You have to wait a while for payment, but I have never had any problems. Payment is also no different to other companies I have worked with.

Very kind PMs. I haven't experienced any issues with your company.

Good.
But, but only one task received this year.

I have still not been paid 572 euros for to me for delivered tasks.

On the other hand collaboration with PM's has been very good.

Please pay me
Alfred Scalpello

I have been working with The Translation Gate throughout 2025, and it has been a truly productive experience. The team is professional, supportive, and dedicated to high-quality standards. Communication with the project managers is always smooth and clear.
It’s rare to find such a committed partner in this industry. I look forward to continuing our successful collaboration in 2026. Highly recommended!

I have worked with The Translation Gate as a freelance translator and found their project management to be well-organized, professional, and effective. Project instructions are communicated clearly, communication is responsive, and quality expectations are defined transparently and applied consistently. Overall, The Translation Gate is a reliable agency for professional collaboration.

Hello. My experience at TTG has been great for three main reasons.
First, the professionalism. The PO managers I have worked with so far are very professional and respectful!
Second, the flexibility in projects management!
I am so impressed by the flexibility of the staff at TTG. As human beings, translators fail to meet the deadlines. I have always been understood and never pressured on.
Third and last, timely payments!
My paychecks have been paid on time without any mistakes nor delays.
So, thank you all!

Interesting projects; helpful communications.

I have worked with many companies in the translation field this year as a free-lance translator, and your company has been one of them. I was always very pleased with your kind way of communicating and being exact in your requests. I sincerely hope that next year we will continue with our great relationship, even when we know that markets are changing because of AI,

I have truly enjoyed my experience working and collaborating with The Translation Gate, as a freelance translator, over the past three years. I have had the opportunity to work on a wide range of projects and materials, and to collaborate with many outstanding project managers—most notably Mr. Mohamed Helmy, Ms. Sara Elwani, Mr. Abdelrahman Medhat, and more recently Mr. Mohamed Abdelghany.

I look forward to continuing our collaboration on many more projects in the years to come, and I wish the company continued growth and success. Wishing everyone a wonderful year ahead.

Great company to work with! Quality, fast responses, great communication, good price. Highly recommended!!

Very supportive and understanding PMs. Payment always on time.

The team at TTG demonstrated exceptional professionalism and a collaborative approach. They provided detailed instructions and were always available to communicate and answer queries, which made the process seamless.

A company with great customer understanding. You make me feel like fulfilled working with you.