SolarCentre Arvostelua 

Bought a lot of lights from here and 60% don’t work or have been faulty. Recurring issue with festoon lights. The final straw was the most recent replacement they sent also didn’t work. Clearly customer service is at the bottom of the list and quality checks before sending items out. Absolute waste of my time. You’re lucky if you get a reply to an email. Not very friendly on the phone either. Wouldn’t recommend.

Absolutely by far the best solar lights i have ever bought .they last for years ,one set i have had for 10 years and they are still going strong .I will never use any other company again. I have had many solar lights over the years that may last a year but since finding these i have them all over my back and front garden .i love them .I had a small issue with a set and customer service was amazing, please try this company you will not be disappointed ,Thank you to Solar Centre A+++++

I bought two solar lights for my Dad for Christmas. One of them is amazing and working well - he loves it. The other sadly stopped working after a few months.

I emailed Ella at SolarCentre, and she was very responsive and is getting a replacement sent out to replace this. Amazing customer service - thanks Ella!

Confusion about postage but sorted by Nicole very quickly.

The service is excellent. My query was answered by Ella very quickly and to my satisfaction. The goods arrived promptly and although I have not used the lights yet they seem to be of good quality and they were well packaged. I would certainly buy from them again.

I have been using this company for many years and I keep coming back to them to order lights both for myself and for family and friends. Their service is always of the highest quality and the products are excellent. Today’s experience was with Ella and I thank her for dealing with my query so swiftly.

Received wrong light. Emailed, dealt with Ella. Problem solved in minutes. Thank you Ella!

I recently purchased 2 Sphere lights. Unfortunately 1 didn’t work after a few days. I spoke to Ella regarding the problem who was very helpful & said without hesitation she would send a replacement. They look great among my flower border &stay on well into the night. I have purchased many lights from this company & would not hesitate to recommend them. Thank you Ella.

We always buy our garden solar lights from them because theirs are the only ones that last a British winter. We just had one bulb go on a set of our festoon lights, after contacting them and providing a picture, the very helpful Ella provided a replacement with no hesitation.
We will continue to use them for all our garden lighting

We have received our lights which were great! They unfortunately stopped working but Ella was quick at resolving the issue.

I always buy my fairy lights from the Solar centre. They are definitely the best ones by far. Also their returns department is spot on, I received a tube cap that was badly moulded, sent an email was dealt without delay by Nicole. Please note not their fault as the boxes are shrink wrapped. Thank you Nicole for your kind help.

I purchased 3 solar downlighters for my garde in May 2025Unfortunately last week one failed to come on in the evening.On Tuesday 24th March I rang the telephone number easily accessible on their website.Ella answered and was so helpful and understanding.Ella listened to the my problem ,told me to send a photograph of the light not working when a towel was put over it, replicating night darkness.I emailed the photograph and by return told me a replacement light would be sent immediately.I have been tol it will be delivered tomorrow 27th March.I cannot emphasise enough what a delight it has been to find a company who truly care about their customer satisfaction.Ella was so personable,polite and charming to speak to and so efficient in executing the response.I am about to place another order confident in the service I know will be generated.Thank you

The response time to any issue raised with the SolarCentre is always exceptional. Ella in particular responds efficiently and professionally in all communications I have had. They are not perfect in regards to product but the nature of the product dictates they will have some issues and these have in relation to my issues been very quickly and satisfactorily resolved.

I’ve used the solar centre on a number of occasions, they always send lights quickly, the lights are really good, and when I had a problem they were really good to rectify it.
Thank you for a great efficient service.
My problem was sorted out by Ella, who was really helpful, efficient and friendly.

Enjoyed prompt customer service with SolarCentre, thank you Ella

A great product , lots of variety , and Emma and Nicole were very helpful at the support centre

I have bought many lights over the years and all have been excellent, I have just had a issue with a light bought last year, I emailed customer services and Ella got back to me very promptly, after providing proof of the issue she has arranged for a replacement fitting to be sent to me, Great products and excellent customer service

We had a problem with our lights which,Ella, in customer services helped us resolve. Speedy replies to emails and I’m sure once the lights are functioning we will be very happy with them. We’ve had solar centre products before anc have always been very pleased with them.

Had a problem with my order and it was swiftly sorted by a staff member called Ella. It’s just reassuring to know you get proper customer service and communication straight away. You get treated like a valued customer. So aswell as having the best solar lights they have the best customer service.

We’ve purchased a few items from the Solar Centre now and have been really pleased with the products and the service. When we did experience a problem with one light recently, Ella and Nicole in the customer support team were really helpful in sorting everything out very quickly.