The Shire Bakery products are decent overall. Sprinkles have good quality and nice variety, but the colour options could improve. Delivery is speedy, and communication is fine. Food dye quality is goo... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Brilliant company, wonderful products and variety. So sad to see this little treasure of a business close
Put together a lovely sale order and was thrilled to receive it. One item was missing from the box, but a quick email to the team had the situation rectified faster than you could shake a stick. I was... Näytä lisää
Fantastic sprinkle mix as ever Really going to miss the shire bakery Carly, you are amazing. I can’t wait to see you new venture unfold xx
Yrityksen tiedot
Yrityksen kirjoittama
An online retailer of giftable baking supplies, from Sprinkles, to cake toppers, colours, and so much more, we are your one stop baking shop!
Yhteystiedot
33 Bellingham Drive, NE12 9SZ, Newcastle upon Tyne, Yhdistynyt kuningaskunta
- carly@theshirebakery.com
- theshirebakery.com
4,7
Erinomainen
130 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The BEST sprinkle supplier
The BEST sprinkle supplier - beautiful quality sprinkles, molds and sprinkle spoons.
12. toukokuuta 2023
Great choice
There have a huge choice of decorations for all occasions , and delivery is quick and reliable
27. huhtikuuta 2023
Excellent products as ever
Excellent products as ever - fantastic quality. There is such a wide range of products it is the only place I buy sprinkles and other baking goods from. Delivery was very quick.
24. huhtikuuta 2023
Shire Bakery my GO TO bakery supplier
Shire Bakery are my all time 'go-to' for bakery suppliers. Their range of sprinkles is vast, with Gluten free choices etc. Always get delivered promptly and love ordering! Plus they have all sorts of moulds/nozzles, everything a baker could want!
23. huhtikuuta 2023
Received order very quick ,would…
Received order very quick ,would definitely use them again.
27. huhtikuuta 2023
Brilliant service 😊
26. huhtikuuta 2023
Top quality unique sprinkle mixes
Top quality unique sprinkle mixes, from a small business who care about their customers.
2. huhtikuuta 2023
Carly and her business are amazing.
Carly and her business are amazing.
The sprinkles are great quality and I have never had any issues with delivery at all.
Really reasonably priced and a wide choice for any occasion.
Love the Sprinkle Club!!
2. huhtikuuta 2023
Purchased a Sprinkles subscription as a…
Purchased a Sprinkles subscription as a gift. So well received and have repeated. Good selection of the sprinkles. Fun and can vary how often etc. Arrives promptly and excellent communication. Brilliant. Highly recommend.
2. huhtikuuta 2023
Beautiful sprinkles but exorbitant postage costs
The sprinkles are beautiful but I do object to having such a high postage cost. It makes the sprinkles almost prohibitive to buy.
30. maaliskuuta 2023
Vastaus yritykseltä The Shire Bakery
Thank you so much for your review.
We are very sorry that you feel the postage costs are too high. Please note we do not make money on our postage costs, we absorb some of them into the business. We send door to door tracked. Previously we did have an economy option however this was untracked, and in some instances took upwards of 3 weeks for item to arrive, which our customers were unhappy about. The way we send our packages now ensures that you can see where your item is at every stage of its journey.
We hope you understand, and we hope this does not stop you from purchasing again in the future.
Many thanks
The Shire Bakery
Great company to order from
Great company to order from. Order processing was very quick, as was delivery. I’ve placed a few orders with The Shire Bakery and am never disappointed either with the service or the items I’ve ordered!
24. maaliskuuta 2023
Vastaus yritykseltä The Shire Bakery
Thank you so much for your wonderful review, and thank you for choosing to shop with us! Your support of our small business means more than you can imagine.
Lovely products lots to choose from and…
Lovely products lots to choose from and quick and easy to order
26. maaliskuuta 2023
Vastaus yritykseltä The Shire Bakery
Thank you so much for your wonderful review, and thank you for choosing to shop with us! Your support of our small business means more than you can imagine.
New go to! 😍
Such great quality products and ships really fast! Absolutely love and will purchase again!
25. maaliskuuta 2023
Vastaus yritykseltä The Shire Bakery
Thank you so much for your wonderful review, and thank you for choosing to shop with us! Your support of our small business means more than you can imagine.
Order arrived promptly and well packaged
21. maaliskuuta 2023
Vastaus yritykseltä The Shire Bakery
Thank you so much for your wonderful review, and thank you for choosing to shop with us! Your support of our small business means more than you can imagine.
Amazing service
Amazing service. Amazing sprinkles. And so many other amazing products too. Love supporting this business! The sprinkles make a super cool birthday gift for classmates btw!
23. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Shire Bakery
Thank you so much for your wonderful review, and thank you for choosing to shop with us! Your support of our small business means more than you can imagine.
Fairy dust and sprinkles
I am never disappointed with their fast delivery and variety of beautiful sprinkles. They finish off my cakes beautifully. The selection is amazing! And I just keep going back for more...
23. maaliskuuta 2023
Vastaus yritykseltä The Shire Bakery
Thank you so much for your wonderful review, and thank you for choosing to shop with us! Your support of our small business means more than you can imagine.
Gluten Free Sprinkles
After needing to go gluten free and developing a nut allergy I found trying to find sprinkles for my home made bakes really challenging. That was until I found The Shire Bakery. Their website makes it so easy to find the sprinkles that are safe for me and then the joy at discovering just how many options I had. So I ordered a selection and they have been toping my bakes ever since. The delivery was quick and the communication between The Shire Bakery and myself was so easy, they sent me everything I needed to know. If I had any questions they are always more than happy to respond and with clear answers. And last but in no way least their sprinkles taste amazing!!! I 100% recommend this company for anyone with dietary requirements to find sprinkles suitable for them.
9. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Shire Bakery
Thank you so much for your wonderful review, and thank you for choosing to shop with us! Your support of our small business means more than you can imagine.
Really quick delivery and the products…
Really quick delivery and the products were great. Everything on their website is amazing value for money. I will definitely be ordering again.
20. maaliskuuta 2023
Vastaus yritykseltä The Shire Bakery
Thank you so much for your wonderful review, and thank you for choosing to shop with us! Your support of our small business means more than you can imagine.
Honestly I placed this order and paid…
Honestly I placed this order and paid more than the price of the item just for shipping the tiny package. That’s fine , postal rates are crazy, but they didn’t even pay the import fees which came as a hidden cost. In the end I paid over 18 euros for shipping and import fees for a packet of sprinkles. They refused to reimburse shipping if I refused the package. I found the lack of import fee disclosure at the time of purchase misleading. If I’d ordered on Amazon I wouldn’t pay any hidden fees. And their response to me was less than customer service friendly. I won’t buy again or recommend them.
22. maaliskuuta 2023
Vastaus yritykseltä The Shire Bakery
Hi,
Firstly, thank you for your review.
Our overseas postage costs are in no way inflated, we make no money on any of our postage and packaging costs.
With regards to import fees, we cannot cover these costs, as they are applied at the point of entering the destination country; and we state this clearly in our delivery terms and conditions, which we advise anyone, especially our overseas customers to check before purchase. The majority of UK companies have the same policy in place post Brexit.
We do also sell on Amazon, and I can assure you if you purchased from us via Amazon you would also be charged import fees if they are applicable. If our products were stocked at Amazon warehouses, which they are not, this would be a different matter. However we are not Amazon, we are a small, family run business, and do not have the TAX status' in the various parts of the world that the supergiant that is Amazon has.
I am looking at the emails sent between us and cannot see how we have been less than polite, however if you disagree, I sincerely apologise. We cannot refund your postage costs, for the simple reason that the postage has already been paid at our end.
Many Thanks
The Shire Bakery
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