We have ordered dress from PDC for some time now, and they are always such fantastic quality. The world does not have enough classic conversation styles, and PDC is the dress maker we keep returni... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Unfortunately dress size ordered not big enough. Our fault. Dress was spot on and wife very disappointed not to be able to wear. Return via P.O. was simple but expensive compared to other internet su... Näytä lisää
Yritys on vastannut
Fabulous dress so delighted. Measurements on website bang on, was worried wouldn’t be as didn’t end up ordering my usual size but it was perfect. Sized up in Hepburn dress. Great service and presented... Näytä lisää
Yritys on vastannut
Awesome! I just made my first purchase and I'm thrilled with the dresses. They're gorgeous, beautifully finished and made from high-quality fabrics. I ordered two dresses, but the sizes were too big,... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The Pretty Dress Company designs & makes beautiful timeless heritage designs, since 2008. Creating high quality, elegant dresses & clothing for the contemporary woman. Inspired by silhouettes and glamour of the Golden Era. The Pretty Dress Company strives to produce garments that our customers can treasure and feel amazing whilst wearing.
Yhteystiedot
Yhdistynyt kuningaskunta
- 01474 323 829
- customerservice@theprettydresscompany.com
- theprettydresscompany.com
4,6
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Size up small
Ordered 3 dresses, which arrived today. They look well made & are lined & great colours. Unfortunately the sizing is too small for me - I am a standard M&S size 10, but these size 10 dresses were definitely too small (tight on the upper arms and could not do up the zips). I’ll try the size 12, but advise sizing up.
10. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Pretty Dress Company
Dear PM,
Thank you for taking the time to leave us this 4* review. We're really pleased to hear you loved the colours and quality of the dresses!
We're sorry to hear the sizing didn't quite work out this time. We know how frustrating that can be, and we really appreciate your helpful note about sizing up – it's valuable feedback for us and other customers too.
We hope the size 12s are a better fit, but if you need any help with an exchange or have any questions, our customer service team is always here to help.
Kindest Regards
The Pretty Dress Company
The dress was indeed very pretty but…
The dress was indeed very pretty but too large for me. I returned it two weeks ago and never heard back and also did not receive a refund … glad I did not order more than one dress to try and will not order again.
Update: I received the refund now. So for the dress I will rate it 5 stars.
19. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Pretty Dress Company
Dear Alica,
I can see that your order was received back in to our warehouse on 1st July, this would have taken around a week to arrive to us as you are sending the parcel from Germany to the UK.
I am pleased to say that the refund is being processed today.
Kindest Regards
The Pretty Dress Company
Not good for plus sizes, pay to return
The dress looked fantastic on the website.
Sadly, they don't seem to know how to scale up their patterns to bigger sizes.
I ordered a size 18 and the dress was almost a completely different dress to the one pictured on the website in terms of cut.
They just increased all measurements of the pattern without making adjustments for real bigger bodies.
This meant the folds of the skirt in the back ended up in a really awkward low place, sticking out in a way that made me look like a pantomime dame or like I was wearing a padded bum underskirt of the Victorian age.
The bust was also bad, with the darts being both way too low and way too far apart, making me look like a square. It looks like they expect bigger women to have their boobs on bottom outside of their ribcage.
Very disappointing for something that is £140 and supposedly of superior quality.
Sadly this is all too common with online brands who offer bigger sizes. You can't just scale up the pattern, people don't put weight on in all directions like a ball.
If you don't know how to do plus sizes correctly, don't offer them.
The fabric is weighty which makes it feel high quality, but when you actually try the dress on, you realise you can only wear the dresses in winter as the fabric is not breathable at all, and you would get very hot very quickly in warmer weather due you the thickness.
On top of this, they do not offer free returns, you have to pay your own postage.
And because the dress is weighty and arrives in a big cardboard box, the return cost me £8.
Just overall not a great experience.
I don't doubt they are trying to deliver a high quality experience, but the attention to detail is just not there.
I would not order again and I could not in good faith recommend this website to anyone who isn't a slim person looking for a dress for a winter occasion, and is prepared to fork out for a return.
This is 2025, there are plenty of other suppliers who are competent at sizing and offer free returns.
3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Pretty Dress Company
Dear Debbie,
Thank you for your wonderful 5* review! We're so pleased to hear that you love the dress and appreciate the quality of the craftsmanship. It means a lot to us.
We hope you enjoy wearing it!
Kindest Regards
The Pretty Dress Company
Exactly RightIt was exactly what I was looking for.
It was exactly what I was looking for.
23. kesäkuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear Cherylle,
Thank you so much for your lovely 5* review! We're thrilled to hear the item was exactly what you were looking for – that's always our goal.
Enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Fab pretty dress!
Prompt delivery of a lovely, weighted fabric dress. Pretty shape and great fitting. My only issue and it is a personal one due to disability and not of any detriment to the dress, is might be a struggle getting zip over the quality waist area hence my suggestion that a zip pull with a small hole in it to put a ribbon or string through to help someone with a disability pull up the zip. I would be ordering more if we could get around this problem for me but I must reiterate no detriment to the company or quality of a great dress. I loved the packaging and prompt response with customer service.
23. kesäkuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear Julie,
Thank you so much for your kind and thoughtful 5* review! We're absolutely delighted to hear that you loved the dress – from the fabric and fit to the packaging and delivery. It means a lot to know our customer service made a positive impression too.
We also really appreciate your feedback regarding the zip. That’s a very helpful suggestion, and we understand how important small design touches like that can be for accessibility. We'll certainly share this with our design team to explore options for future improvements.
Kindest Regards
The Pretty Dress Company
Bought the hour glass dress in baby…
Bought the hour glass dress in baby blue for a wedding.....loved so much bought it in lemon. Packaged lovely and prompt delivery 😍
20. toukokuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear Nicola,
Thank you for your lovely 5* review! We're so happy to hear you loved the Hourglass dress in baby blue—and even more thrilled you came back for it in lemon! It’s wonderful to know the packaging and delivery met your expectations too.
We hope you feel amazing wearing both!
Kindest Regards
The Pretty Dress Company
Being asked to provide feedback when I…
Being asked to provide feedback when I returned all items and still haven't had a refund. Not great really.
22. toukokuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear Kerry,
Thank you for your feedback.
I have been informed that your refund has been processed and we apologise in the delay.
Kindest Regards
The Pretty Dress Company
Great dress and colour Colbert blue
Great dress, sizing a little tight on waste, went up a size and still a little tight on waste, but then too big on bust.
Quick delivery and great quality and colour dress.
19. toukokuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear Ursula,
Thank you for your feedback in this 5* review! We're pleased to hear you love the dress and that the delivery was quick. We appreciate your comments about the sizing and will take this into account to improve our fit guidance.
We hope you enjoy wearing your dress
Kindest Regards
The Pretty Dress Company
Very helpful assistant.
21. toukokuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear Teresa,
Thank you for your kind 5* review! We're glad to hear that our assistant was helpful. If you ever need further assistance or have any questions, please don't hesitate to get in touch. We’re here to help!
Kindest Regards
The Pretty Dress Company
Outstanding company
Fell in love with Ava in cobolt blue. I emailed to ask if it was coming back into stock, unfortunately it had been discontinued. However I was told they could make this dress as a special order for me.
Thrilled to bits. Two weeks later I have my dress and it fits like a glove. Over the moon with the colour, style, cut & quality of the dress. Customer service was outstanding. I would highly recommend. Can’t wait to wear this to my daughter’s wedding in three weeks.
4. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Pretty Dress Company
Dear Julie,
Thank you so much for your wonderful 5* review! We're delighted to hear that you love your dress and that our team could create a special order just for you. It’s always our goal to provide outstanding customer service and to help our customers find the perfect piece.
Wishing you a fantastic time at your daughter’s wedding — we’re sure you’ll look stunning!
Kindest Regards
The Pretty Dress Company
The dress is amazing
The dress is amazing, perfect fit.
Made few of my friends quite jealous.
I highly recommended The Pretty Dress Company.
Thank you very much
16. toukokuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear Natasha,
Thank you so much for your fantastic 5* review! We're delighted to hear the dress was a perfect fit—and even inspired a little friendly envy! We truly appreciate your recommendation and are so glad you chose us.
Thank you again!
Kindest Regards
The Pretty Dress Company
Fantastic service
Fantastic service!
They were very quick to respond to all my questions and also I asked to have the dresses expedited although one is on backorder. I totally understand, but they did expedite one of the two dresses and it was an absolute pleasure to deal with. The quality was Even better than what I expected. It’s a beautiful dress, for my wife, not for me!
And she looks great in it.
I do need the other dress shipped quickly as we are about to go on an adventure.
Regards,
John Kraft
21. toukokuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear John,
Thank you so much for your kind and thoughtful 5* review! We're thrilled to hear you had a great experience with our service and that the dress exceeded your expectations—especially knowing it looks wonderful on your wife!
We truly appreciate your understanding about the backordered item and are doing everything we can to get the second dress to you as quickly as possible.
Wishing you both an amazing adventure, and thank you again for choosing us!
Kindest Regards
The Pretty Dress Company
Absolutely beautiful dress
Absolutely beautiful dress fully lined which is so unusual now quality which is also hard to find
22. toukokuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear Kathleen,
Thank you for your lovely 5* review! We're so glad you appreciated the quality and attention to detail in the dress—especially the full lining. It's wonderful to hear it stood out to you, and we're proud to offer pieces that truly feel special.
Enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
1940 polka dot dress.Exactly as described
Exactly as described, good quality, beautifully packaged, exceeded my expectations
20. toukokuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear Hilary,
Thank you so much for your wonderful 5* review! We’re thrilled the 1940 Polka Dot Wrap Dress lived up to the description—and even more delighted it exceeded your expectations.
Your kind words about the quality and packaging mean the world to us!
Kindest Regards
The Pretty Dress Company
Quality made in UK fully lined elegant…
Quality made in UK fully lined elegant dress Arrived promptly and was beautifully packaged.
13. toukokuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear Gail,
Thank you for your lovely 5* review! We're so pleased to hear you appreciated the quality, craftsmanship, and elegant design of the dress. It’s great to know it arrived promptly and that the packaging made a great impression too.
We hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
The dresses are lovely and well made
The dresses are lovely and well made, the sleeves are a little tight and that makes the pink off the shoulders dress uncomfortable as I cant really raise my arms in it.
12. toukokuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear Laura,
Thank you so much for your kind words and honest feedback in this 5* review. We're so glad to hear you love the style and quality of the dresses.
We're sorry to hear about the fit of the sleeves on the pink off-the-shoulder dress—comfort is just as important as design, and we truly appreciate you bringing this to our attention.
Kindest Regards
The Pretty Dress Company
Love this dress
Love this dress. It’s a gorgeous length, lovely material and fabulous colour. You can’t go wrong with a PDC dress ❤️.
16. toukokuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear Della,
Thank you so much for your fantastic feedback in this 5* review! We’re delighted to hear you love the dress—its length, material, and colour really are something special.
We hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Highly recommend, exceptional quality
The quality of the dress and the customer service is second to none. Louise was exceptionally helpful with my request prior to ordering and the 5* service continued. I am quite honestly blown away by the dress it is beautifully cut and is elegant and flattering. Highly recommend. Janine
16. toukokuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear Janine,
Thank you so much for your wonderful recommendation in this 5* review! We’re thrilled to hear our customer service team provided exceptional support and that you love the dress.
Your kind words about the quality and fit mean a lot to us!
Kindest Regards
The Pretty Dress Company
Although I had to sadly return the…
Although I had to sadly return the dress as too small on the bust ( I’ve ordered the larger size) your customer service team have been absolutely outstanding.
16. toukokuuta 2025
Vastaus yritykseltä The Pretty Dress Company
Dear Gill,
Thank you so much for your lovely 5* review. We're sorry the first dress didn’t quite fit, but we’re so pleased to hear you’ve reordered in the larger size—and that our customer service team could support you along the way.
We can’t wait for you to receive the new one and hope it’s a perfect fit!
Kindest Regards
The Pretty Dress Company
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