The staff in the shop at York designer outfit suggested the order to be delivered as non was in stock. They were friendly and helpful
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 69, McArthur Glen Designer Outlet Village, St. Nicholas Avenue, YO19 4TA FULFORD, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Absolutely fantastic shopping experience today. A very friendly greeting from Stella who then proceeded to help us choose a fragrance using her knowledge of the products. We tried the ones we thought... Näytä lisää
Yritys on vastannut
We visited the store twice today and both times served by the wonderful Stella. We were looking for our wedding scents and she was both patient and informative with recommendations based on current pe... Näytä lisää
Yritys on vastannut
Ella was absolutely amazing! Purchased some gifts the other day and had the joy of being served my Ella. She was absolutely amazing, extremely knowledgable, made lots of friendly conversation and di... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- ja myös
- Hiustuotemyymälä
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Kosmetiikkatuotteiden toimittaja
- Maustetoimittaja
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
Unit 69, McArthur Glen Designer Outlet Village, St. Nicholas Avenue, YO19 4TA, FULFORD, Yhdistynyt kuningaskunta
4,8
Erinomainen
76 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ryan was very pleasant
Ryan was very pleasant, patient and helpful and fun to chat with. 10/10.
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Came into the perfume shop recently with no idea what to buy. I was served by a young girl called Grace, she was very polite and smiley, offered to gift wrap my purchase as it was a gift for a friend. She was very helpful in finding me a suitable fragrance with the limited information I had based on my friends likes/dislikes. Great customer service
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ella was super helpful!
Came into this store clueless, but was greeted by this lovely girl who was super friendly and genuine! Ella was patient with all my needs and questions, and helped me find the perfect gifts, which I stupidly left till the day before. As someone who does all my shopping online, due to anxiety, Ella made me feel at ease. She wrapped my purchases whilst asking me about my day and even cracked a few jokes. I will definitely be returning, as I have never felt this comfortable in a shop before! Thank you Ella!
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
jess greeted me with a huge smile and…
jess greeted me with a huge smile and seemed very welcoming she helped me out so so much !! i couldn’t recommend this shop more she was so lovely and kind , what a stunning girl !!!
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff in there are so lovely and…
The staff in there are so lovely and greeted me with a warm welcoming smile and made the shopping experience very enjoyable
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Looking for some new aftershave and greeted by two lovely young ladies who left me to look around before approaching me and asked if I was ok. Told them what I was looking for and given various options and testers. Chose one of their recommendations and left happy.
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ella was absolutely amazing
Ella was absolutely amazing!
Purchased some gifts the other day and had the joy of being served my Ella. She was absolutely amazing, extremely knowledgable, made lots of friendly conversation and did an excellent job at gift wrapping my purchase. She even included freebies! Absolutely amazing experience with this store - one staff member can really improve the entire feeling of the store and truly improve your shopping experience. Thank you!
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came to the store today to be greeted…
Came to the store today to be greeted by Jess & Ellie. They were absolutely amazing and their knowledge made my purchase so much easy and they went above and beyond to help. Thank you ladies for your wonderful and caring help.
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I travel from Leeds to York yesterday…
I travel from Leeds to York yesterday with my wife and three kids I was shopping. I went to the perfume shop in a designer outlet in York I was just looking not meant to buy anything I met Ellie & Mollie & Charlie
They were so professional with me and with my family
Ellie did a great job nice smiling blessing girl
treating my family very well very professional end of buying nothing left with seven aftershaves first I bought four then 10 minutes before they close I went back I bought. other three. We didn’t see Ellie there then
Also she asked us if we have a card to give us a point then our card was expired
Ellie give us a new one. I will make sure we always gonna travel from Leeds to York just to be there to buy from this shop . I felt not guilty to spend a lot of money there I will be back for sure
I promise,Will tell hundreds of clients & family & friends to come
& make sure we’re always gonna recommend that place to them
Bless you Ellie
Thanks for hiring such good people
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff were really helpful
Staff were really helpful. Made good suggestions. Very friendly and professional. They went out their way to give assistance
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent an informative service
Excellent an informative service
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had Ellie who helped me pick a new…
I had Ellie who helped me pick a new perfume. She was so helpful and patient.
We also had a good laugh. Thank you Ellie.
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ryan and Ella were absolutely lovely…
Ryan and Ella were absolutely lovely and so helpful!!
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful
Very helpful, friendly staff, knew what they were talking about and didn’t pester us in the store while we were looking. Love shopping there whenever I go to york
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Extremely uncomfortable shop to be in.
Extremely uncomfortable shop to be in.. went into the York outlet store today there was 4 members of staff (baring in mind the shop is tiny) all stood in a line behind the till. Comes across as extremely intimidating. They all stand and stare we asked for a sample spray of a perfume and they gave us one after looking at us like aliens we decided to leave the shop and not purchase as I’m sure somewhere else that is more welcoming would be better off with the sale. Won’t be returning, was better off as the fragrance shop
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello Emily,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience, this certainly isn't the type of interaction we want any of our customers to have. We take your concerns seriously and would appreciate the opportunity to learn more and make this right. Please reach out to our customer service department through our website, we’re here to listen and improve.
Sincerely,
Jasmyn
The Perfume Shop Customer Services
The young lady who served us was…
The young lady who served us was extremely helpful and very polite and pleasant
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service delivered properly Very helpful and polite girl was at the…
Very helpful and polite girl was at the counter, when you hadn’t got the perfume in stock she offered to order it and send it to my house, that’s what happened a few days later it arrived, many thanks.
22. tammikuuta 2026
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Oliver at the MacArthur Glen York store…
Oliver at the MacArthur Glen York store is so knowledgeable and incredibly helpful. He was really patient with us while we tried out a variety of different fragrances.
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
I had a very helpful staff member that…
I had a very helpful staff member that made my shopping experience so much more pleasant .. She was young with her hair worn in blonde pony tail & I believe her name was Evie
29. marraskuuta 2025
Vastaus yritykseltä The Perfume Shop - York Outlet 366
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.