Had a beautiful time in the shop today in Southend. I was served by Charlotte and yes she knew exactly what she was doing. Saw me browsing and offered to help, told her not sure what I want and she as... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintia96 High Street, SS1 1JN SOUTHEND, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I walked in to my local Perfume shop with a fragrance in mind, it wasn’t available in the store but the assistant promptly ordered it for me to be delivered to my house free of charge and I also took... Näytä lisää
Yritys on vastannut
I would like to praise Charlotte for her patience and help with finding me a new perfume today and buying a gift, she made me feel like more than just a transaction, greeting me warmly and not rushing... Näytä lisää
Yritys on vastannut
You have Amazing Staff at your Southend Shop who are always very helpful. The Perfume I wanted was not available in 100ml so the lady looked on line and ordered it for me. When I collected the Perfu... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Maustetoimittaja
- Hiustuotemyymälä
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
96 High Street, SS1 1JN, SOUTHEND, Yhdistynyt kuningaskunta
4,6
Erinomainen
56 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Charlotte was so lovely and helpful to…
Charlotte was so lovely and helpful to me great customer service :)
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Terrible
Terrible. Paid for item and for delivery. Item never turned up. Contacted customer service who said they would call me but nothing.
10. toukokuuta 2026
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hello Denise,
We are sincerely sorry to hear about your experience and completely understand your disappointment at not receiving your order.
Please rest assured that we are here to help. Having looked into this for you, I can see that a member of our team has been in contact and is currently awaiting your response to the resolution that has been offered.
We appreciate your patience whilst this matter is being resolved and look forward to hearing from you so that we can bring this to a conclusion as quickly as possible.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
I Birthday present walked in to my local Perfume shop…
I walked in to my local Perfume shop with a fragrance in mind, it wasn’t available in the store but the assistant promptly ordered it for me to be delivered to my house free of charge and I also took advantage of the buy one get the second one 1/2 price. Win win for me!
3. toukokuuta 2026
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I bought perfume today and the service…
I bought perfume today and the service was excellent from Diane.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good and patient staff
Good and patient staff. Service was excellent.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding customer service and…
Outstanding customer service and friendly environment. Staff are always extremely helpful and accommodating; they never rush you.
Caroline was extremely helpful during my last visit.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was in the shop last week looking for…
I was in the shop last week looking for a present for my friend and i was helped by a young lady called Charlotte. Very approachable and helpful. Charlotte was very knowledgeable and helped me with the right choice. Would definitely recommend this store and in particular Charlotte.
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful staff
Helpful staff, Charlotte In the southend branch, helped me find the right perfume for a friend. Would recommend, Great prices too
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Easy to use amd faast delivery
9. helmikuuta 2026
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Knowledgeable and friendly staff.
Knowledgeable and friendly staff.
Helped me find and order a specific product which I could then collect from the store.
Much appreciated 😊
4. helmikuuta 2026
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hello Menzies,
We appreciate your feedback and are glad that you had great service and fast delivery. Look out for our ever changing offers as during certain times we have offers on our delivery costs!
Kind regards,
Jasmyn
The Perfume Shop Customer Services
The perfume shop always delivers the…
The perfume shop always delivers the best quality at the best prices.
29. marraskuuta 2025
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Really helpful with selecting a scent…
Really helpful with selecting a scent for a novice and very knowledgeable
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Big Thank you to Charlotte
Big Thank you to Charlotte sales assistant, excellent service! Was very worried as daughter bought me the wrong Jadore perfume for my birthday which irritated my skin. Charlotte was very understanding and we was allowed to change perfume for the correct Jadore perfume that was ok for my skin
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Thank you Charlotte
I would like to praise Charlotte for her patience and help with finding me a new perfume today and buying a gift, she made me feel like more than just a transaction, greeting me warmly and not rushing me while I was deciding what to purchase. Thank you to Charlotte.
25. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
When i came in to the store today…
When i came in to the store today sunday the 2nd of November Katie was so helpful. And gave excellent first impression and so much knowledge about all the fragrance.
Best customer service I have ever had in any store.
Would definitely recommend coming in to the store in Southend.
You won't regret it.
Hats off to katie for being so helpful. Thank you.
2. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Southend On-Sea 191
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.