Been into the perfume shop Mansfield today to chose a new perfume and all the staff where absolutely brilliant and very helpful . They had a vast knowledge of the notes in each perfume that I tried... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 53, Four Seasons Shopping Centre, NG18 1SU MANSFIELD, GB
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Katso, mitä arvostelun kirjoittajat sanovat
Wonderful experience today at the perfume shop Mansfield, all staff members are really helpful and really knowledgeable, especially lawrie who always gives an helping hand when I’m in store looking fo... Näytä lisää
Yritys on vastannut
What a lovely experience I had at Mansfield Perume shop today! Made exceptionally special by my lovely assistant Lawrie 😃 & Chesea too 😛 both were amazing with helping me to choose 2 lovely perfumes... Näytä lisää
Yritys on vastannut
Excellent experience staff were exceptional we went to look at one particular scent and were introduced to two others ! They had time to spend with us and help us choose Big shout out to the staff... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Maustetoimittaja
- Hiustuotemyymälä
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
Unit 53, Four Seasons Shopping Centre, NG18 1SU, MANSFIELD, Yhdistynyt kuningaskunta
4,6
Erinomainen
86 arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Had A Wonderful Service Today Super…
Had A Wonderful Service Today Super Helpful & Friendly, Will Definitely Be Back 🥰
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovley services from Alison & Lawrie…
Lovley services from Alison & Lawrie very helpful and friendly.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfume shop
Been into the perfume shop Mansfield today to chose a new perfume and all the staff where absolutely brilliant and very helpful
. They had a vast knowledge of the notes in each perfume that I tried and help me pick a perfume that suited me
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant!
Lovely experience with fantastic customer service. Unbeatable prices. Highly recommend.
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfume shop Mansfield review
Wonderful experience today at the perfume shop Mansfield, all staff members are really helpful and really knowledgeable, especially lawrie who always gives an helping hand when I’m in store looking for a new fragrance to try. Pinnacle of the Four Seasons when it comes to customer service
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience from perfume shop.
Great experience from perfume shop.
Lauren and Chelsea.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ive had the best experience today in…
Ive had the best experience today in store, being served by lauren
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful and polite staff
15. huhtikuuta 2026
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Im very impressed
Im very impressed, although perfumes got lost in transit but they replaced immediately
11. huhtikuuta 2026
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Value for money and fast delivery
Value for money and fast delivery
Perfume as expected ,nice
31. maaliskuuta 2026
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went into the shop the sales assistant…
Went into the shop the sales assistant ordered my perfume online as they didn't have it in store didn't hear anything about my order so rang the store as I couldn't get intouch with customer service told me they'd look into it and they would ring me back never did so I rang again now they can't find my ordered and someone from the refund team is going to ring me within 2 weeks it's disgusting
19. maaliskuuta 2026
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello Rachael,
I’m really sorry to hear about your experience I completely understand how frustrating and concerning this must feel, especially when you haven’t received clear updates about your order.
Please be assured that this isn’t the level of service we aim to provide. In cases when orders are placed in store for home delivery, we’re limited in the information we can immediately access as we do not store full personal details at store level.
That said, I’m very sorry that you were not called back as promised, I completely appreciate how disappointing that is.
I will personally be looking into this for you and it will be myself who contacts you for the refund. As soon as I have the necessary details, I will ensure I call you promptly and work to resolve this as quickly and smoothly as possible.
Thank you for your patience, and again, I’m very sorry for the experience you’ve had.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Great service
The price you can use your blue light card.
The delivery was before the actual day which was great.
23. helmikuuta 2026
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The shop assistant was very…
The shop assistant was very knowledgeable and helpful.
13. helmikuuta 2026
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
my order i placed in the shop only took…
my order i placed in the shop only took 2 days to arrive very pleased with your delivery service will use it again its the mansfield one
11. helmikuuta 2026
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I voted this because …
I voted this because the Royal Mail sent out a message saying my aftershave had been delivered and it hadn’t.
The Perfume Shops website was easy to navigate
2. helmikuuta 2026
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello Andrew,
Thank you for your feedback. We’ve looked into this carefully and can confirm that your order was delivered to your nominated collection point on 03-02-2026 and is now ready for you to collect.
The collection point was selected during checkout and could be either a ParcelShop or a Royal Mail Customer Service Point. When you go to pick up your item, please remember to bring the SMS or email notification you received, along with a valid ID.
For the easiest experience, please use the tracking number provided in your order email to locate your parcel quickly.
We really appreciate your patience and hope you enjoy your aftershave once collected!
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
staff knew how to find what i wanted…
staff knew how to find what i wanted and to get it delivered quickly and efficiently
12. tammikuuta 2026
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ordered two bottles of perfume and…
I ordered two bottles of perfume and only received one, so far customer service hasn’t gotten back to me either
2. tammikuuta 2026
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hi,
I am so sorry to hear you have not received your full order. I can see how this can be so frustrating for you. Please can you pop in touch via email at reviews@theperfumeshop.com
The product was delivered very quickly.
31. joulukuuta 2025
Vastaus yritykseltä The Perfume Shop - Mansfield 91
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
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