Super knowledgeable and friendly staff. I usually come in with the goal of just buying something new. The staff here always help me navigate all the products and I always find something I really enjoy... Näytä lisää
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Sijainti
Vaihda sijaintiaUnit 330B, Almondvale South, The Centre, EH54 6NB LIVINGSTON, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
First time in your Livingston Centre store and won't be out last. What a truly wonderful experience we had. We arrived just after 9am and met by the lovely Aurora, who could not do enough to h... Näytä lisää
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Would have given five stars but disappointed to find out could not use my reward points as I had 20% discount on my purchase. Reward points should be able to use whenever you chose with no strings at... Näytä lisää
Yritys on vastannut
Courtney was amazing and so helpful she was patient with us today. My dad wanted to get my mum a lovely perfume that she will love for her birthday . She was so helpful with helping us choose the p... Näytä lisää
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Yrityksen tiedot
- Kemikalio
- ja myös
- Hiustuotemyymälä
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Kosmetiikkatuotteiden toimittaja
- Maustetoimittaja
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
Unit 330B, Almondvale South, The Centre, EH54 6NB, LIVINGSTON, Yhdistynyt kuningaskunta
4,7
Erinomainen
36 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Professional and knowledgeable
Super knowledgeable and friendly staff. I usually come in with the goal of just buying something new. The staff here always help me navigate all the products and I always find something I really enjoy. The guys in both of the livingston stores are just complete professionals.
20. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hi,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Would have given five stars but…see above
Would have given five stars but disappointed to find out could not use my reward points as I had 20% discount on my purchase. Reward points should be able to use whenever you chose with no strings attached
27. elokuuta 2026
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hello Yvonne,
Thank you for taking the time to share your feedback. I’m pleased to hear that you otherwise had an experience worthy of five stars, although I completely understand your disappointment at not being able to use your reward alongside the 20% discount.
Our promotional offers are subject to their individual terms and conditions and on this occasion, the 20% promotion could not be used in conjunction with another offer. Our rewards programme terms also explain that redemption exclusions can apply depending on the promotion running at the time.
Please be assured that your reward remains available for you to use on another eligible purchase, subject to its validity and the applicable promotional terms.
We really appreciate your feedback regarding being able to choose when to use your rewards, and I’m sorry that this restriction took away from what would otherwise have been a five-star experience for you.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
FIRST TIME BUYERS AT THIS PARTICULAR STORE
First time in your Livingston Centre store and won't be out last.
What a truly wonderful experience we had.
We arrived just after 9am and met by the lovely Aurora, who could not do enough to help us.
She used her expertise to help us decide which fragrances to buy, whilst remaining professional at all times.
She asked if we had a rewards card which I had, however seeing as I hasn't used it for so long she couldn't find me on the system. She asked if we'd like another and she re registered me back onto the system.
She kindly wrapped up 2 of our purchases as these are gifts.
Many thanks Aurora for making us feel very welcome in your shop during our shopping experience, you where of a warm and friendly disposition.
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Visited Livingston shop and had the…
Visited Livingston shop and had the best service by Aurora. She was professional and amazing. Had Best experience
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim Was amazing
Kim Was amazing, great service couldn’t have asked for better!
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim was amazing very approachable and…
Kim was amazing very approachable and polite and a very hard worker and is very knowledgeable and helped me with everthing I needed.
Thanks Kim love Karis x
11. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic staff knowledge!
The staff member was really attentive and suggested other perfumes considering she was young she gave great information I was very impressed so I asked her name to write a review. Well done Jessica we had a great experience.
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you to lorna in the almondvale…
Thank you to lorna in the almondvale south shop Livingston. She could not have been more helpful or patient. When in for aftershave for my son and she helped me pick one and I ended up buying a few other bottles of perfume due to her being so lovely!
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely helpful ladies. Laura Courtney
Lovely helpful ladies. Laura and Courtney takes there time to help
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
5 star customer service!!!!
5 star customer service!!!!
10th November 2025, at the Livingston store in the elements, I was helped by a girl called Kirsty and the customer service I received from this girl was phenomenal! She was so helpful and was so welcoming! She made me feel very comfortable and customer service like this shouldn’t go unnoticed! When I left I told her I’d be leaving a review so I hope she sees this or this good review is passed on to the store! Thank you again
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Courtney was amazing and so helpful she…
Courtney was amazing and so helpful she was patient with us today. My dad wanted to get my mum a lovely perfume that she will love for her birthday . She was so helpful with helping us choose the perfect gift set and very friendly when she was doing us a wee package. Would highly recommend and definitely coming back for more !
28. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great experience as always!
5. lokakuuta 2025
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Excellent service by Mason
Excellent service by Mason. Happy to recommend him at The Perfume Shop in Livingston shopping mall.
5. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Katrina was very helpful in picking out…
Katrina was very helpful in picking out a scent to help match my expectations, especially when I didn't quite know what I was looking for.
14. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hi,
Thanks for your feedback. It's great to hear you have had a positive experience with us. We appreciate you.
The Perfume Shop.
Ewa was very patient and assisted us in…
Ewa was very patient and assisted us in finding the right perfume. We had come from another shop and got bad service. Ewa’s service was refreshing
12. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Very Happy Customer
I was served by the lovely Liam who couldn't have been more helpful, must have tested half the shop before deciding on what perfume to take on holiday! I am one very happy customer!
11. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hi,
Thanks for your lovely review!
The Perfume Shop.
Birthday gift
I stopped in to buy a birthday gift for wife and the perfume shop had the exact brand I was looking for and when I was paying it was cheaper than online as they where giving a discount and they lady also asked if I would like it wrapped so all round good service and a good price
9. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Excellent service from Fatima at Livingston
I was served the other day by Fatima at the Livingston store. I wanted a refil bottle for taking on holiday and I hadn't appreciated that you can buy a bottle and they will actually fill it for you! She was SO helpful in assisting me in something to choose. All a very positive and enjoyable shopping experience
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Livingston 300
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
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