Huge thanks to Adara at The Perfume Shop in the Ilac Centre! She helped me track down my favorite Ralph Lauren New York Club perfume and was incredibly helpful. She even spoke to me in French, which I... Näytä lisää
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Sijainti
Vaihda sijaintiaUnit 5, Ilac Centre, Henry Street, D01 RW86 DUBLIN, IE
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Adara gave us warm welcome even though when we just wanted to compare prices. We came back the same day to buy the perfume we wanted because of the excellent prices, offers, and the great customer ser... Näytä lisää
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The greatest staff I have ever met in the ilac shopping centre, always making you feel welcome and a good laugh when you go in I love watching there tiktok videos there a great bunch of people
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I've went to the perfume shop in the ilac a few times and its genuinely became my favourite shop, they are such welcoming and kind people who go out of there way to help with any of your perfume needs... Näytä lisää
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Yrityksen tiedot
- Kemikalio
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Maustetoimittaja
- Hiustuotemyymälä
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
Unit 5, Ilac Centre, Henry Street, D01 RW86, DUBLIN, Irlanti
4,8
Erinomainen
64 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quick and friendly
Helpful so friendly and customer care they did have the particular perfume but they helped me to order online
19. maaliskuuta 2026
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
very lovely staff here in Ilac,they…
very lovely staff here in Ilac,they were very helpful and also got a cute discount,definitely would recommend it,Suzanne was great x
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from Suzanne
Great customer service from Suzanne, she helped me with perfume for a friends birthday! Great shop. Great staff. Would recommend to a friend.
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was in the ilac store today was served…
Was in the ilac store today was served by faran he helped me pick my aftershave was very helpful.
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Poor customer service
A bit a gamble buying online from here. You’ll be taking a chance. Recently had an order cancelled at last minute which was quite disappointing. Customer service is so poor no one has responded to my messages on WhatsApp and email for 2 days now. I can’t even confirm if I got a refund.
4. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
We regret your order was cancelled and that our support has been unresponsive. We appreciate you bringing this to our attention. We are looking into why there was a delay in responding to your messages.
The Perfume Shop
Absolutely amazing experience helped me…
Absolutely amazing experience helped me choose the right one with so many options . Well done !! Thanks Farhan and Shane
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Farhan was very friendly with me and…
Farhan was very friendly with me and helped me choose the perfect product, thank you
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Very happy with my purchase and…
Very happy with my purchase and delivery was so fast.
29. marraskuuta 2025
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Great experience
Farhan was a great salesman. Great costumer service and good selection of fragrances. Black Friday deals are really worth it!
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Excellent service from Farhan
Very good service from Farhan, excellent customer service, will be back there just for Farhan.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Staff is friendly
Farhan was very helpful, got the perfume ai wanted
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
I ordered and received what I expected…
I ordered and received what I expected from my purchase.
26. marraskuuta 2025
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
We're happy to hear that you received what you expected. Thank you for your purchase and for sharing your feedback with us!
The Perfume Shop
Perfume collection with a bit of drama
I collected a perfume set from the Ilac Centre. Staff were great even with the busy Black Friday rush. One customer became agitated out of nowhere and started giving out about the queueing system (there was no problem with it). He screamed at the manager Alex who handled the situation with grace and dignity. He was completely out of line but the staff continued to work after he stormed out so I was seen to within minutes and it was such a smooth process. Fair play to them for having to put up with rude people like that.
26. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Farhan was the great
Farhan was the great. Guided me through different options when I was stuck with no idea. Amazing sales man. Strongly recommend.
27. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Indah was very helpfull top gent !
27. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Lily and Eimear are the nicest and most…
Lily and Eimear are the nicest and most helpful staff there!!
23. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Lily and Sara helped me so much with my…
Lily and Sara helped me so much with my shopping
23. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Execellent service by Farhain
21. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Great service from your staff member…
Great service from your staff member Farhan, and very helpful today with our visit. :)
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Vastaus yritykseltä The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
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