Tina served me and my partner today, we told her what we knew we liked and she suggested several other fragrances we may like, which were all absolutely spot on! She was really friendly, extremely kno... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintia6 Hempstead Valley shopping centre, Hempstead, Gillingham, ME7 3PB, ME7 3PB Hempstead, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent customer service from Tina in the Hempstead Valley branch of The Perfume Shop. She was extremely helpful when purchasing two bottles of perfume and went above and beyond for us. Such a lovel... Näytä lisää
The staff there are all so friendly and knowledgeable. I went to get a different perfume to my usual one as I fancied a change. The staff there were so patient and recommended so many great fragrances... Näytä lisää
Tina at the store helped me get exactly what I was looking for! I explained one or two of my favourite perfumes/Elixirs and within 5min I found a great perfume for men. Tina knew her men’s fragranc... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Maustetoimittaja
- Hiustuotemyymälä
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
6 Hempstead Valley shopping centre, Hempstead, Gillingham, ME7 3PB, ME7 3PB, Hempstead, England, Yhdistynyt kuningaskunta
4,3
Erinomainen
16 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good service, quick delivery
I'd sampled thd perfume in thd shop, went home to think about it snd the bought online.
Great smell, really like it
14. toukokuuta 2026
Vastaus yritykseltä The Perfume Shop - Hempstead Valley 384 old
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff were friendly
The staff were friendly, knowledgeable, efficient and helpful. I couldn’t ask for anything more.
19. syyskuuta 2025
Vastaus yritykseltä The Perfume Shop - Hempstead Valley 384 old
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
My experience in Gillingham was first…
My experience in Gillingham was first class. The lady was very helpful and friendly. She set up my order and arranged for me to have it delivered to my home address. It arrived safely in 4 days. Definitely will be going back in the future.
27. elokuuta 2025
Vastaus yritykseltä The Perfume Shop - Hempstead Valley 384 old
Hello,
We're happy to hear that your experience in Gillingham was first class. It's great to know the team member was helpful and friendly, and that your order arrived safely. Thank you for your positive feedback; we look forward to seeing you again.
Kind regards,
Jasmyn
The Perfume Shop
The perfume was not packaged properly…
The perfume was not packaged properly it could of been broken it was rolling around in the box
3. kesäkuuta 2025
Vastaus yritykseltä The Perfume Shop - Hempstead Valley 384 old
Good morning,
I am sorry to hear this. If you would like us to look into this, please can you pop in touch via email at reviews@theperfumeshop.com
Kind regards,
Sharain
The Perfume Shop Team
Tina at the store helped me get exactly…
Tina at the store helped me get exactly what I was looking for!
I explained one or two of my favourite perfumes/Elixirs and within 5min I found a great perfume for men.
Tina knew her men’s fragrances and provided an excellent service
6. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Hempstead Valley 384 old
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Amazing staff make all the difference, thank you Tina!!
Tina served me and my partner today, we told her what we knew we liked and she suggested several other fragrances we may like, which were all absolutely spot on! She was really friendly, extremely knowledgeable and definitely went the extra mile for us. Spent a fair while letting us smell the different fragrances and discuss what we liked best between eachother. There was no feeling of being rushed or being a nuisance. We will definitely be back!
6. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Hempstead Valley 384 old
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Excellent customer service from Tina in…
Excellent customer service from Tina in the Hempstead Valley branch of The Perfume Shop. She was extremely helpful when purchasing two bottles of perfume and went above and beyond for us. Such a lovely, thoughtful lady who is a real asset to that shop. Hope she’s working next time we go in and purchase something 🤞🏻
23. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Hempstead Valley 384 old
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
My product didn't come damaged and the…
My product didn't come damaged and the packaging was was good as well
11. joulukuuta 2024
i’ve been to hempstead valley today and…
i’ve been to hempstead valley today and i had amazing service by I think gemma she was very helpful and helped me find a gift for my daughter.
13. joulukuuta 2024
Oma-aloitteinen arvostelu
Exceptional service
I visited The Perfume Shop in Hempstead Valley last week to buy a Christmas gift for my wife, and I couldn’t be more impressed with the exceptional service I received from Julie. From the moment I walked in, she greeted me warmly and took the time to understand exactly what I was looking for. She offered expert advice on a variety of fragrances, guiding me toward the perfect scent based on my wife’s preferences. Julie was patient, knowledgeable, and genuinely seemed to care about making sure I chose something special.
Her attention to detail and friendly approach made the whole shopping experience a breeze. She even gift-wrapped the fragrance beautifully, adding that extra thoughtful touch. Thanks to Julie, I left feeling confident I’d found a gift my wife would love, and I’ll definitely be returning to this store in the future. Highly recommend her for anyone looking for personalised and attentive service!
3. joulukuuta 2024
Oma-aloitteinen arvostelu
Friendly and patient team
The staff there are all so friendly and knowledgeable. I went to get a different perfume to my usual one as I fancied a change. The staff there were so patient and recommended so many great fragrances based on my preference. Shout out to Julie who helped me note down the scents on the sample cards (over 10 of them!)
6. joulukuuta 2024
Oma-aloitteinen arvostelu
Me Julie
Julie from the perfume shop at Hempstead valley was very approachable, friendly and helpful! The perfume shop should be proud to have a member of staff like her.
5. joulukuuta 2024
Oma-aloitteinen arvostelu
Excellent service
The ladies at Hempstead Valley are super helpful and friendly.
9. joulukuuta 2024
Oma-aloitteinen arvostelu
Great price and received very quickly
Great price and received very quickly. Really impressed
3. joulukuuta 2024
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