I've never been to this shop before and was feeling a bit out of my depth, a very friendly staff member came over to me and helped me choose out a leaving gift for a colleague, she was really patient,... Näytä lisää
Yritys on vastannut
Unit 124b, The Potteries Shopping Centre, Hanley, ST1 1PS STOKE-ON-TRENT, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I've never been to this shop before and was feeling a bit out of my depth, a very friendly staff member came over to me and helped me choose out a leaving gift for a colleague, she was really patient,... Näytä lisää
Yritys on vastannut
Gill from Hanley Potteries Centre so very helpful. Took time to explain any new perfumes and aftershave that had arrived in store, helped out and explained what we needed to do if we wanted to order... Näytä lisää
Yritys on vastannut
It charge me £3 for collection in person That’s ridiculous. How to charge A COLLECTION!? Very bad service !!!
Yritys on vastannut
Esther from the Hanley potteries centre went above and beyond with serving our whole family! First my husband was looking for a new EDT and she listened and found “the one “, then my son, then I tried... Näytä lisää
Yritys on vastannut
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 124b, The Potteries Shopping Centre, Hanley, ST1 1PS, STOKE-ON-TRENT, Yhdistynyt kuningaskunta
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
It charge me £3 for collection in person That’s ridiculous. How to charge A COLLECTION!? Very bad service !!!

Vastaus yritykseltä The Perfume Shop - Hanley 84
I've never been to this shop before and was feeling a bit out of my depth, a very friendly staff member came over to me and helped me choose out a leaving gift for a colleague, she was really patient, approachable, and knowledgeable, and helped me decide on what to buy. It was just a super lovely and efficient customer service experience!

Vastaus yritykseltä The Perfume Shop - Hanley 84
Looking for my favourite aftershave it wasn't in stock the very pleasant lady on the counter ordered it for me and it was delivered the next day

Vastaus yritykseltä The Perfume Shop - Hanley 84
I came in to buy my mum a mother day gift and was greeted by Ester at your Hanley store. She was fantastic. Extremely helpful, knowledgeable and just a lovely soul to interact with. If we had more Esther’s in the world it would be a far better place.

Vastaus yritykseltä The Perfume Shop - Hanley 84
I was very happy to be assisted today by Elaine at the counter. Great discounts for Valentine’s day.

Vastaus yritykseltä The Perfume Shop - Hanley 84
Gill from Hanley Potteries Centre so very helpful. Took time to explain any new perfumes and aftershave that had arrived in store, helped out and explained what we needed to do if we wanted to order any fragrances and most importantly wasn't pushy when serving us.
Overall great experience will be returning.
Thank you Gill.

Vastaus yritykseltä The Perfume Shop - Hanley 84
Esther is always there with a helping hand, very friendly service and is always trying to upsell her items, always feel welcome and has great customer service, Thankyou Esther x

Vastaus yritykseltä The Perfume Shop - Hanley 84
Fantastic service. The staff were so helpful, polite and knowledgeable

Vastaus yritykseltä The Perfume Shop - Hanley 84
I’ve dealt with Esther every time i’ve shopped at the perfume shop in hanley, exceptional service and a personalised experience.

Vastaus yritykseltä The Perfume Shop - Hanley 84
Always have fantastic customer service at the Hanley branch, well worth the 12 mile round trip for my perfume. The ladies are always friendly and helpful.

Vastaus yritykseltä The Perfume Shop - Hanley 84

Vastaus yritykseltä The Perfume Shop - Hanley 84
The assistant was very helpful they didn't have the perfume what I wanted so she ordered it for me and she told me there was a one day 20%off

Vastaus yritykseltä The Perfume Shop - Hanley 84
Ester from the Hanley branch is a pure angel. She’s so helpful every single time, customer service is amazing and she always goes above and beyond to assist us finding the perfect scent.

Vastaus yritykseltä The Perfume Shop - Hanley 84
Misbah was very patient and very helpful.

Vastaus yritykseltä The Perfume Shop - Hanley 84
Great help from missbah today

Vastaus yritykseltä The Perfume Shop - Hanley 84
I always shop here,Elaine will make you keep coming she is an amazing sales rep so welcoming...good job to all the staffs

Vastaus yritykseltä The Perfume Shop - Hanley 84
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