Amazing customer service from Libby who was so helpful. Thank you Libby for your advice and help we will definitely be coming back and we highly recommend!
Yritys on vastannut
Sijainti
Vaihda sijaintia3 Guildhall Shopping Centre, EX4 3HP EXETER, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Libby and Jake were both really welcoming and friendly from the moment I walked into the shop to leaving with some lovely perfumes. They were really informative on the scents I was interested in. I wo... Näytä lisää
Yritys on vastannut
Lovely helpful staff, the Versace Eros 100 ml wasn’t in stock , arranged to be posted, was told could take up to 3-5 days to be delivered, it arrived in 2 days , very happy.
Yritys on vastannut
Incredible experience. I received perfect service, from a lad named Jake. Never have I received such good customer service. Jake was polite, attentive and helpful. He was with me for a good 45 minutes... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Maustetoimittaja
- Hiustuotemyymälä
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
3 Guildhall Shopping Centre, EX4 3HP, EXETER, Yhdistynyt kuningaskunta
4,9
Erinomainen
89 arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing customer service from Libby who…
Amazing customer service from Libby who was so helpful. Thank you Libby for your advice and help we will definitely be coming back and we highly recommend!
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Libby and Jake were both really…
Libby and Jake were both really welcoming and friendly from the moment I walked into the shop to leaving with some lovely perfumes. They were really informative on the scents I was interested in. I would really recommend both Libby and Jake for anyone looking to buy themselves or a loved one a gift. Thankyou both and I will definitely be coming back in the future!
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great costumer service by Jake
Great costumer service by Jake! Will be back again, thank you
22. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always such good service here
Always such good service here. They have such good recommendations and know about the perfumes they’re selling really well.
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely helpful staff
Lovely helpful staff, the Versace Eros 100 ml wasn’t in stock , arranged to be posted, was told could take up to 3-5 days to be delivered, it arrived in 2 days , very happy.
9. maaliskuuta 2026
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The best shop to buy perfumes
The best shop to buy perfumes. I will recommend and recommend again and again.
24. helmikuuta 2026
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume shop Exeter Guildhall
The Perfume shop Exeter Guildhall. Jake and the team were great. Very knowledgeable and helpful. Keep up the great work
15. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you to Danny and Laura
Thank you to Danny and Laura for an amazing deal. They were both so helpful and so friendly, thanks a lot. I will definitely come back soon :)
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
All the staff were helpful and…
All the staff were helpful and friendly- extra thanks to Alyssa for all of her help and recommendations. Will return!
10. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ordered on line for the first time
I ordered on line for the first time, using the perfume shop app. It was easy & straightforward to use & my items arrived quickly.
29. marraskuuta 2025
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Great customer service from Dylan
Great customer service from Dylan whilst picking out our Christmas presents today. He was very patient and helpful, making it an easy and stress free process!
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Served by Keyaan
Served by Keyaan, his first day on the job! He was patient with me, explained the savings I could make today and took time to find out who I was buying for and the kinds of scents they normally wear.
I went in to browse, came out with 5 bottles! Well done that man.
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Great service from Dylan today
Great service from Dylan today. He was really friendly, but also knowledgeable without being at all pushy. Incredible that this was his first day - it seemed line he’d worked here for years.
3. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Amazing customer service by Jake and…
Amazing customer service by Jake and Libby! got the perfume needed for a perfect gift
17. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Great perfume shop with a speedy…
Great perfume shop with a speedy delivery and service.
12. lokakuuta 2025
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Jake was a great help with my husband…
Jake was a great help with my husband choosing a fragrance took the time to get to know what he was looking for. His knowledge was fantastic and he was super friendly! Definitely will be returning
27. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Fantastic service the man that served…
Fantastic service the man that served us was very knowledgeable about perfumes very patient and professional. Also a great chat about music while he expertly wrapped our purchase.
19. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Exeter 224
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
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