The service and patience was great. Im new to the fragrance game and the worker, Minha, was great,friendly and helpful she gave honest and helpful feedback to me
Sijainti
Vaihda sijaintiaUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Amazing staff - zoe and minha that helped me pick gifts so quickly- they were so sweet and so helpful. They know exactly which scents to suggest basis my preference! Look forward to being back herebb... Näytä lisää
Yritys on vastannut
We had such a lovely experience. All the staff were incredibly friendly and welcoming, and the customer service was excellent from start to finish. Everyone was patient, attentive and took the tim... Näytä lisää
Yritys on vastannut
Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- ja myös
- Hiustuotemyymälä
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Kosmetiikkatuotteiden toimittaja
- Maustetoimittaja
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Yhdistynyt kuningaskunta
5,0
Erinomainen
324 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Kes was great!
Kes was wonderful, super knowledgable and helpful and I will definitely be coming back if/when I need any more suggestions!
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
I had gone to the perfume shop on my recent visit to St james to get a perfume for my partner’s mom. I don’t know much about perfumes myself and when it comes to gifting it for others I’m pretty bad too. Callie CP helped me out throughout the entirety of my shopping experience and helped me go through 4-5 different scents just to get an idea of what I liked and what I was looking for. She was very fun and helped me with every little thing. The gift wrapping was also very lovely. I will definitely visit again if I ever have to get perfumes.
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely lovely service from Cara at…
Absolutely lovely service from Cara at The Perfume Shop. She was friendly, patient, and really helpful when choosing a fragrance. I picked up YSL MYSLF and had a great experience from start to finish. The store felt welcoming, and the customer service made the purchase even better. Definitely recommend visiting if you’re looking for a new perfume or a gift!
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Callie was absolutely fantastic
Callie was absolutely fantastic, she helped me find what I need and suggested a few good ranges I didn't know existed. Thank you so much.
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks Callie!
The staff were great and really friendly, Callie in particular has helped me on multiple occasions to choose perfumes and is clearly very knowledgeable about scents. Thanks Callie!
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Callie,Very good customer service
Callie,Very good customer service, polite, helpful and kind
She really knows how to do customer service and she assist me Very well.
Thank you Callie
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zoee
Amazing experience at The Perfume Shop! The staff were very friendly and helpful.
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Paul was really helpful with my shopping experience
Paul was really helpful with my shopping experience. Even though I was in a dilemma, he was patient and proactive, also stepped back giving room for me to contemplate.
When I was ready to make a decision he made me feel good about it. I walked in the shop not knowing if I'll find what I'm after or if I was going to eventually buy it.
At the end I got the perfume I wanted and I left the shop happy. He is a great salesman.
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cara was so helpful today
Cara was so helpful today. I had no idea which perfume to try as l have had the same one for 20 years. She spent time explaining the different products and guiding me thought the perfumes. Ended up spending almost £100 for a bottle but lm sure it will be the right choice and will be back when this bottle is empty 🙏
9. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Paul was great
Paul was great, he let me sample many different perfumes all while keeping my budget in mind, first class customer service
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Truly lovely shopping experience and a…
Truly lovely shopping experience and a great selection. I got a great deal and Anika and Janice were extremely friendly and helpful. !
3. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Came in to by some aftershave and was assisted by Zoe. She was very helpful and super friendly, great representation of the store.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Exceptional customer service
Exceptional customer service. Second to none
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Kush!
I visited to purchase a perfume for my partner as gift and I wasn’t sure what I really wanted. Kush at The Perfume Shop was brilliant and she helped me with selecting the right one and also beautifully wrapped it as gift. Kush is a star! Thank you Kush!
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diva diamond doll
Came in ready for the usual perfume however team member Callie went above and beyond helping me try something new. A promotion would help the company more than it would help her, amazing 10/10 coming back.
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I walked in with what just thoughts
I walked in with what just thoughts, came out happy and satisfied. Callie c3 was so amazing and lovely. She was patient and definitely knows her stuff. Just with flavours I had in mind she was able to match my taste. She also recommended the LONE discovery which was so amazing 🤩 with a 15% discount from her! Happy I got it!. Very happy with the service. Thanks Callie ☺️
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff is amazing!
The staff was wonderful at assisting me with anything I needed to help find the right fragrance, I had Lois assist me and she was very kind and helpful with each question I had asked.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a fantastic day in Edinburgh with…
Had a fantastic day in Edinburgh with daughter and best friend pop into the perfume shop was seen by Kes I got everything thing I needed will be back thank you ❤
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cara
Cara - Edinburgh. Excellent knowledge and good service.
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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