Excellent service Staff amazing Callie service us and she was wonderful she made it so easy lots of knowledge on all the perfumes 5 stars 🌟 found out it was my birthday and made me feel so speci... Näytä lisää
Sijainti
Vaihda sijaintiaUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Näytä lisää
Yritys on vastannut
Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly r... Näytä lisää
Yritys on vastannut
I was looking for a new perfume scent and felt overwhelmed but the colleague Lucy was really good she took the notes I liked and found perfumes she thought I’d love and I did find one she did a great... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Maustetoimittaja
- Hiustuotemyymälä
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Today i was served by Jamie
Today i was served by Jamie she was incredibly nice and helpful, i wasn’t sure what to get and she took me round and let me smell all the fragrances i could, but jamie was absolutely amazing if the perfume shop ever read this they need to give her a raise cause the service she provided was exceptional. Very Happy

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Kes was great!
Kes was wonderful, super knowledgable and helpful and I will definitely be coming back if/when I need any more suggestions!

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Excellent customer service
I had gone to the perfume shop on my recent visit to St james to get a perfume for my partner’s mom. I don’t know much about perfumes myself and when it comes to gifting it for others I’m pretty bad too. Callie CP helped me out throughout the entirety of my shopping experience and helped me go through 4-5 different scents just to get an idea of what I liked and what I was looking for. She was very fun and helped me with every little thing. The gift wrapping was also very lovely. I will definitely visit again if I ever have to get perfumes.

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Absolutely lovely service from Cara at…
Absolutely lovely service from Cara at The Perfume Shop. She was friendly, patient, and really helpful when choosing a fragrance. I picked up YSL MYSLF and had a great experience from start to finish. The store felt welcoming, and the customer service made the purchase even better. Definitely recommend visiting if you’re looking for a new perfume or a gift!

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Callie was absolutely fantastic
Callie was absolutely fantastic, she helped me find what I need and suggested a few good ranges I didn't know existed. Thank you so much.

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Thanks Callie!
The staff were great and really friendly, Callie in particular has helped me on multiple occasions to choose perfumes and is clearly very knowledgeable about scents. Thanks Callie!

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Callie,Very good customer service
Callie,Very good customer service, polite, helpful and kind
She really knows how to do customer service and she assist me Very well.
Thank you Callie

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Zoee
Amazing experience at The Perfume Shop! The staff were very friendly and helpful.

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Paul was really helpful with my shopping experience
Paul was really helpful with my shopping experience. Even though I was in a dilemma, he was patient and proactive, also stepped back giving room for me to contemplate.
When I was ready to make a decision he made me feel good about it. I walked in the shop not knowing if I'll find what I'm after or if I was going to eventually buy it.
At the end I got the perfume I wanted and I left the shop happy. He is a great salesman.

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Cara was so helpful today
Cara was so helpful today. I had no idea which perfume to try as l have had the same one for 20 years. She spent time explaining the different products and guiding me thought the perfumes. Ended up spending almost £100 for a bottle but lm sure it will be the right choice and will be back when this bottle is empty 🙏

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Paul was great
Paul was great, he let me sample many different perfumes all while keeping my budget in mind, first class customer service

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Truly lovely shopping experience and a…
Truly lovely shopping experience and a great selection. I got a great deal and Anika and Janice were extremely friendly and helpful. !

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Great experience
Came in to by some aftershave and was assisted by Zoe. She was very helpful and super friendly, great representation of the store.

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Exceptional customer service
Exceptional customer service. Second to none

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Thank you Kush!
I visited to purchase a perfume for my partner as gift and I wasn’t sure what I really wanted. Kush at The Perfume Shop was brilliant and she helped me with selecting the right one and also beautifully wrapped it as gift. Kush is a star! Thank you Kush!

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Diva diamond doll
Came in ready for the usual perfume however team member Callie went above and beyond helping me try something new. A promotion would help the company more than it would help her, amazing 10/10 coming back.

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
I walked in with what just thoughts
I walked in with what just thoughts, came out happy and satisfied. Callie c3 was so amazing and lovely. She was patient and definitely knows her stuff. Just with flavours I had in mind she was able to match my taste. She also recommended the LONE discovery which was so amazing 🤩 with a 15% discount from her! Happy I got it!. Very happy with the service. Thanks Callie ☺️

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
The staff is amazing!
The staff was wonderful at assisting me with anything I needed to help find the right fragrance, I had Lois assist me and she was very kind and helpful with each question I had asked.

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Had a fantastic day in Edinburgh with…
Had a fantastic day in Edinburgh with daughter and best friend pop into the perfume shop was seen by Kes I got everything thing I needed will be back thank you ❤

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Cara
Cara - Edinburgh. Excellent knowledge and good service.

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







