The Perfume Shop - Edinburgh St James 360 Arvostelua 

324
•
TrustScore 5/5 tähteä

5,0

Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB

•

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Amazing staff - zoe and minha that helped me pick gifts so quickly- they were so sweet and so helpful. They know exactly which scents to suggest basis my preference! Look forward to being back herebb... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We had such a lovely experience. All the staff were incredibly friendly and welcoming, and the customer service was excellent from start to finish. Everyone was patient, attentive and took the tim... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I had such a lovely experience at the perfume shop, and I especially want to mention Cara! She was absolutely amazing, so friendly, helpful, and knowledgeable, and she made the whole experience feel r... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Kemikalio
  2. ja myös
  3. Hiustuotemyymälä
  4. Kosmetiikka ja hajuvedet
  5. Kosmetiikkaliike
  6. Kosmetiikkatuotteiden toimittaja
  7. Maustetoimittaja

Yrityksen kirjoittama

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Yhteystiedot

  • Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Yhdistynyt kuningaskunta

5,0

Erinomainen

TrustScore 5/5 tähteä

324 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

5,0

Kaikki arvostelut

(324)

35 543 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Staff and service was really good and…

Staff and service was really good and welcoming. Especially Caliie at St James, perfume store, Edinburgh. She made it easy for me to select the perfume as I didnt have enough time to shop and research because of my travel plans but she was very sweet and warm. I bought 2 pradas(male and female). She really has a good taste.

11. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

Stopped by the perfume shop today and…

Stopped by the perfume shop today and Emma was fantastic with helping me find not 1 but 2 fragrances after smelling a lot of others lol. Definitely be back to this store for those other ones I loved

25. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

5 star service

Stopped in at the Perfume Shop out browsing in Edinburgh waiting for the Playhouse. Initially was looking for the new Ghost Linar Goddess to try and we met the lovely Callie. She took us through the scents, helped with the purchase and even threw in a gorgeous wee freebie bag. Absolutely 5 star service and would highly recommend!

24. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

Treat

Cara helped me choose the item i was after. Friendly & efficent service.
Thank you.

21. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

Zoe was very helpful and experienced

Zoe was very helpful and experienced.
We got what we were looking for all thanks to Zoe

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

The staff that attended to my was very pleasant and polite

The staff that attended to my was very pleasant and he was helpful. James is very nice and customer friendly

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

Very happy

Very happy, great selection, good offers. Love my new scent

18. kesäkuuta 2026
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

We both shop here at every celebration…

We both shop here at every celebration in life together and this time our wedding anniversary and we both bought each other gift sets with teddy's and chocs, served as always by the great team there and wonderful manager Paul

21. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

I have always been welcoming here in…

I have always been welcoming here in the shop and Cara helped me out a lot to choose the fragrances I needed to buy for my friends.

22. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

Zoe was so very patient from start to…

Zoe was so very patient from start to finish. She was able to gave us options and made me decide easily. She even gave us a lot of freebie’s because she said we spent a lot. We will truly comeback again and definitely look for her.

21. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

Paul and Zoe were amazing !

Paul and Zoe were amazing !! They were both so knowledgeable about EVERY perfume and match me with the perfect fragrance !!
Their customer service skills were excellent and they were both even lovelier people :)

17. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

Great Customer Service

Jamie, who I spoke with on the phone (to check availability of an item) and in store was very kind and helpful.

17. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

Excellent service

Excellent price for the Muse Estee Lauder perfume and was delivered on time the next day
Excellent service 👌

5. kesäkuuta 2026
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

The staff is amazing and the service is…

The staff is amazing and the service is 10 out 10 .

16. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

Lovely Service

Due to lack of an experience at perfume field, all my queries were solved thanks to Emma & Paul.

16. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

Outstanding customer service

Aurora was exceptionally knowledgeable, kind and helpful.
Outstanding customer service.
Anika was very helpful on my second visit to the store.

15. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

It always been hard to choose the right…

It always been hard to choose the right perfume of my choice but the staff Paul in the perfume shop helped us to get us right perfume of our choice .Thank you for providing an excellent customer experience by being excellent at his job

15. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

Helpful and friendly

Aurora was very helpful, she told me about the travel bottle available for a fill for free, which was perfect for my needs

12. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

The Lady called Kush was very…

The Lady called Kush was very professional and patient.I really had a nice shopping experience.

12. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Saanut 5/5 tähteä

My fave perfume!

My fave perfume!! Speedy delivery ❤️❤️

8. kesäkuuta 2026
The Perfume Shop - Edinburgh St James 360-logo

Vastaus yritykseltä The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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