Joanna and Catherine were really friendly, I wasn’t sure on what to buy for my colleague but they were really patient in helping me choose the perfect gift. Amazing customer service like this does not... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaC/O SUPERDRUG, 89-93 EAST HAM HIGH, STREET NORTH, EAST HAM, LONDON, E6 1HZ LONDON, GB
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Katso, mitä arvostelun kirjoittajat sanovat
Excellent service from eastham shop,the staff maheema was good and demonstrated the perfumes which I want means according to taste.thank you perfume shop for your good service.
Yritys on vastannut
Today I visited one of your branches in East Ham Superdrug’s, as Valentine’s Day is just around the corner it was very busy and there was only one member of staff serving , he was very friendly and wa... Näytä lisää
Yritys on vastannut
I had a lovely experience while buying the calven klein eternity moment perfume, the staff was so helpful; staff Lauren kindly went above and beyond ensuring i could get the perfect perfume.
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Maustetoimittaja
- Hiustuotemyymälä
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
C/O SUPERDRUG, 89-93 EAST HAM HIGH, STREET NORTH, EAST HAM, LONDON, E6 1HZ, LONDON, Yhdistynyt kuningaskunta
4,4
Erinomainen
13 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Maheema was amazing
Maheema was amazing! Wonderful experience today
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Joanna and Catherine were really…
Joanna and Catherine were really friendly, I wasn’t sure on what to buy for my colleague but they were really patient in helping me choose the perfect gift. Amazing customer service like this does not go unnoticed. Thank you once again.
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - East Ham SD 560
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service by Joanna in…
Amazing customer service by Joanna in East Ham perfume shop
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - East Ham SD 560
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a lovely experience while buying…
I had a lovely experience while buying the calven klein eternity moment perfume, the staff was so helpful; staff Lauren kindly went above and beyond ensuring i could get the perfect perfume.
28. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - East Ham SD 560
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from eastham shop,the…
Excellent service from eastham shop,the staff maheema was good and demonstrated the perfumes which I want means according to taste.thank you perfume shop for your good service.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - East Ham SD 560
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - East Ham SD 560
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - East Ham SD 560
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good
Hi
Every order I made come on time and well organised thanks good continuation
19. joulukuuta 2025
Vastaus yritykseltä The Perfume Shop - East Ham SD 560
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
I always go the perfume shop in East…
I always go the perfume shop in East Ham London E.6 in Newham.
Joanne (Anna) GAVE A WONDERFUL FUN RELAXED BRILLIANT CUSTOMER SERVICE. she really made my day as it was very hot and Joanna gave a TOP CLASS EFFICIENT SERVICE 👌
28. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - East Ham SD 560
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Great
I was served by Naila, she was amazing and really helpful!
15. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - East Ham SD 560
Hi,
Thanks for your review! I am so happy to hear of your 5* experience.
Kind regards,
The Perfume Shop.
Abbaas was exceptional @ East Ham Branch
Today I visited one of your branches in East Ham Superdrug’s, as Valentine’s Day is just around the corner it was very busy and there was only one member of staff serving , he was very friendly and was trying to help everyone even though there was a customer who was extremely unpleasant and very rude to him , the customer was asking him to hurry up and show this one , try that sample etc , however the staff called Abbaas kept his composure and served that customer with exceptional customer service skills ! Even though he was on his own he managed to serve everyone in a timely manner and he also helped me with my purchase and was so helpful as I asked to personalised my gift ribbon. I really hope Abbaas gets recognition for his hard work (or even a pay rise ! ) he really is an asset to the Perfume Shop
12. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - East Ham SD 560
We appreciate you taking the time to share your experience. It's wonderful to hear about Abbas's exceptional customer service, especially during a busy period. We're glad he was able to provide you with the personalized service you needed. Your kind words about Abbas's dedication and professionalism are truly valued. We will certainly pass your feedback along to the team.
Kind regards,
Sharain
The worst customer service East ham…
The worst customer service East ham have don’t know how to treat customers .
20. tammikuuta 2025
Oma-aloitteinen arvostelu
Needed a last minute present
Needed a last minute present. The ladies at the counter were a great help. They were knowledgeable about the products and let me know about the offers. Zahra was very patient as I had to send photos and make phone calls to confirm my choice. Great customer service from the team!
14. joulukuuta 2024
Oma-aloitteinen arvostelu
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