Elaine was incredibly lovely and helpful when I needed to buy perfume for my sister’s birthday. Highly recommend buying from here!
Yritys on vastannut
Sijainti
Vaihda sijaintia4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... Näytä lisää
Yritys on vastannut
Had a really lovely experience at the perfume shop in cardiff. Aaliya was incredibly kind, friendly, and patient throughout. She took the time to help me without making me feel rushed and made the wh... Näytä lisää
Yritys on vastannut
Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- ja myös
- Hiustuotemyymälä
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Kosmetiikkatuotteiden toimittaja
- Maustetoimittaja
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, Yhdistynyt kuningaskunta
4,9
Erinomainen
152 arvostelua
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I had an amazing experience at the…
I had an amazing experience at the perfume shop in St David’s Cardiff thanks to Aaliya. From the moment I walked in, she was welcoming, professional, and incredibly knowledgeable about all the fragrances. She took the time to understand exactly what I was looking for and recommended the perfect scents without being pushy at all.
Her customer service was genuinely outstanding — friendly, patient, and attentive throughout my visit. It’s rare to come across someone so passionate about helping customers have a great experience. I left feeling valued and absolutely delighted with my purchase.
Aaliya is a real credit to the store, and I’ll definitely be coming back again. Highly recommend visiting if you’re looking for excellent service and expert fragrance advice!
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Aaliya from the Cardiff…
I was served by Aaliya from the Cardiff store and Eilish. They were both so helpful and amazing.
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer advisor Tashy was very helpful and knowlegable
The customer advisor Tashy was very helpful in showing us all the different products which were suitable for what we were after. Great and polite service - would fully recommenda visit there at the Cardiff centre store
9. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent prices and superb customer…
Excellent prices and superb customer service. We were served by an extremely knowledgeable, professional and friendly lady at the Cardiff St David’s Centre store by the name of Laiba
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Worker Leona who attended me was…
The Worker Leona who attended me was very kind and attentive, Im definetely coming back because of her
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing costumer service from iffatar…
Amazing costumer service from iffatar and Macy great help !
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Leona
I was at the Cardiff store today and met Leona who was exceptional. She guided me through choosing beautiful perfumes for both of my parents and a relative. She was very patient and exceptionally awesome!!! I also went home with some sample freebies!
Thank you Leona
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Natasha
I was looking for a new fresh fragrance and found one.
Lovely lady that served and help me Natasha was brilliant. She definately knew about good smelling fragrance in terms of longevity on the skin/
Thank you Natasha
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Taz and other staff we’re extremel
Taz and other staff we’re extremely helpfull explaining in detail of the offers available and in helping us to purchase the best to suit us , a 5 star shopping experience
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you very much Tasha from Cardiff…
Thank you very much Tasha from Cardiff City Centre shop for your great customer service ❤️
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Taz In Cardiff store offers best deals…
Taz In Cardiff store offers best deals and give best service. Perfect experience to shop here.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very friendly and helpful staff.
Recently visited this store and couldn't remember the name of the perfume I usually wore. Natasha found out it was Micheal Kors by going through my account using my email address. Great customer service and very helpful and smiley.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good customer service
Good customer service. Tas Explained well regarding offers
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick efficient service and delivery
Quick efficient service and delivery. Very nice free gift of perfume for you to try
27. maaliskuuta 2026
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service
Amazing customer service, I would recommend to anyone
I am so happy
Returning customer xx
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service by Leona in the Cardiff store
I was served by the wonderful Leona at the Cardiff store, and the experience was exceptional. She took the time to walk me through the different variants within my favourite fragrance range, the Armani Stronger With You collection, including some of the newer and improved releases.
Leona was incredibly knowledgeable and generous with her time, offering expert advice throughout. As a result, I purchased my usual go-to variant as well as the new limited-edition Amber fragrance.
She was very attentive in making sure I chose the right fragrances, encouraging me to experience them both on a sample card and on my skin before making a decision. She also kindly provided me with some additional samples to try in the future, thoughtfully selecting them based on the types of scents I enjoy so I can expand my fragrance choices going forward.
Her professionalism, care, and attention to detail truly stood out, and the level of service she provided was outstanding.
Thank you, Leona!
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience by Tasha she really…
Amazing experience by Tasha she really made my day feel special and took her time to suit every one of my needs. Definitely recommend everyone go to this shop in town🙌🙌🙌🙌🙌
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Service - Leona (Cardiff)
I’ve had several excellent visits to the perfume shop and have been served by Leona each time. She has been brilliant. Her knowledge of the different brands and fragrances is outstanding, and she always takes the time to explain which scents work best for different occasions.
Whenever I visit, I genuinely look out for Leona because I know I’ll receive honest advice and thoughtful recommendations. She listens carefully to what I’m looking for and never rushes the process, which makes the experience feel personal rather than transactional.
Every fragrance I’ve purchased based on her guidance has received compliments, which says a lot about how well she understands both the products and her customers.
Her professionalism, patience, and attention to detail really set her apart. She creates a welcoming atmosphere and makes choosing a fragrance an enjoyable experience every time. An absolute credit to the store.
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello Ray,
Thank you so much for such a wonderful review! We're so happy to hear that you enjoyed your visits to our perfume shop. It's wonderful to know that you value the service you received. We appreciate you taking the time to share your positive experience and your kind words.
Warm regards,
Jasmyn
The Perfume Shop Customer Services
Easy viewing of website
Easy viewing of website, great experience from browsing, picking and buying my perfume.
30. tammikuuta 2026
Vastaus yritykseltä The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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