Satti, olivia, vicky, daisy & khaliqa at the Fort shopping centre were amazing!! I was in the shop for an hour being so picky on finding a fragrance and eventually found one!! Great recommendations so... Näytä lisää
Sijainti
Vaihda sijaintia9b The Fort Retail Park, Erdington, B24 9FP BIRMINGHAM, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Daisy was a great help made sure we got everything by we needed very polite and professional will definitely be coming back
I ordered this amazing fragrance 'Issey Miyake' from 'The perfume shop', & I am in awe of this fragrance. I ordered this particular fragrance when The perfume shop sent me a little bottle of it with a... Näytä lisää
Yritys on vastannut
Had a wonderful experience in this shop today. Such a refreshing change to receive excellent customer service. All the staff were helpful and friendly. I was served by Syvin who definitely went the ex... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Maustetoimittaja
- Hiustuotemyymälä
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
9b The Fort Retail Park, Erdington, B24 9FP, BIRMINGHAM, Yhdistynyt kuningaskunta
4,7
Erinomainen
74 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Speedy delivery of the out of stock item
15. heinäkuuta 2026
Daisy was very helpful!
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Daisy was a great help made sure we got…
Daisy was a great help made sure we got everything by we needed very polite and professional will definitely be coming back
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
The customer service was amazing her…
The customer service was amazing her name was daisy she was very helpful and professional
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
lovely customer by daisy
lovely customer by daisy, service was very helpful and patient will 100% be back for more
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Satti
Satti, olivia, vicky, daisy & khaliqa at the Fort shopping centre were amazing!! I was in the shop for an hour being so picky on finding a fragrance and eventually found one!! Great recommendations so much to choose from xxo defo will be coming back
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Out of stock in the shop.
Staff at the shop , very helpful to get my order sent to my house as they had none in the shop . Delivery was quicker than expected . All in I wonder definitely recommend using them again.
2. heinäkuuta 2026
Vastaus yritykseltä The Perfume Shop - Birmingham Fort 259
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went first thing in the morning I was…
I went first thing in the morning I was greeted by a lovely ladies Sharon and Farrah. They were so bubbly. Customer service was on point.
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Birmingham Fort 259
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Farrah 5* Amazing service at the Perfume Shop in…
Amazing service at the Perfume Shop in Fort, Birmingham. Farrah was friendly and full of energy, so knowledgable and a pleasure to talk to. Will come again.
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Birmingham Fort 259
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a wonderful experience in this shop…
Had a wonderful experience in this shop today. Such a refreshing change to receive excellent customer service. All the staff were helpful and friendly. I was served by Syvin who definitely went the extra mile. She was so helpful and offered me various options before I made my purchase. She then offered to gift wrap my perfume free of charge and did it so beautifully. Was really thankful and impressed as it was a present for my mom. Will definitely buy my perfume from there again. Thankyou
17. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Birmingham Fort 259
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Birmingham Fort 259
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great store and staff
Amerjit was great, I went to refill my Alien perfume and to buy some more perfume & cologne for my husband. Very easy purchase, will return again when we run out !
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Birmingham Fort 259
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Big thanks to Sati!
I came in looking for the miu miu fleur de lait or something similiar and Sati, what a star!! Introduced me to a completely new scent alongside it I’m absolutely obsessed. Thank you so much, phenomenal customer service, I will be back 🤩.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Birmingham Fort 259
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Farrah was from the staff she serve me…
Farrah was from the staff she serve me really friendly and she was so good 👍
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Birmingham Fort 259
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Birmingham Fort 259
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very poor service and i purchased…
Very poor service and i purchased perfume they deliver empty box and almost half and months it’s not sorted out
15. helmikuuta 2026
Vastaus yritykseltä The Perfume Shop - Birmingham Fort 259
Hello Suvinda,
I’m really sorry to hear about this experience and completely understand how frustrating it must be. After looking into this personally, I can see that a member of our team is already assisting you and is currently awaiting your response so that we can fully resolve the matter.
We’re looking forward to hearing back from you and getting this sorted as quickly as possible.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Helpful staff managed me to get what I…
Helpful staff managed me to get what I was after at a reasonable price compared to other outlets. Delivered for free as well.
12. tammikuuta 2026
Vastaus yritykseltä The Perfume Shop - Birmingham Fort 259
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Customer Service
I visited the Fort Shopping Centre today looking for a gift for a family member. I decided to visit The Perfume Shop, on entering I was greeted by Amerjeet who then went on to serve me. She was extremely helpful and showed me all the latest perfumes. I selected the La Vie Est Belle, and she definitely went the extra mile when gift wrapping my item. Her help was amazing and I will definitely visit there again. 5 stars for Amerjeet.
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Birmingham Fort 259
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Taz was absolutely fantastic and made…
Taz was absolutely fantastic and made sure we got everything we wanted! An asset to the company
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Birmingham Fort 259
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I bought miss Dior for my daughter…
I bought miss Dior for my daughter birthday she really liked thanks. I did shopping before for my husband. I bought Dior for him. It was nice and good experience thanks
29. joulukuuta 2025
Vastaus yritykseltä The Perfume Shop - Birmingham Fort 259
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
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