The wreath was beautiful and the florist sent me photos prior to delivery. I was so happy with the chosen flowers and so pleased I did my research. Thank you.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
The wreath was beautiful and the florist sent me photos prior to delivery. I was so happy with the chosen flowers and so pleased I did my research. Thank you.
Yritys on vastannut
Funeral flowers Awful. Roses were wilted, the bow was cheap and wasn’t even a bow! Actual volume of flowers for £80 was shameful. Given 1 star as they managed to get the flowers to the pla... Näytä lisää
Yritys on vastannut
Such a wonderful shopping experience! Penn helped me order a gorgeous Christmas wreath with twinkle lights for a gift. Called & ordered from the US. FULL & FRESH greens & berries with a large red bow... Näytä lisää
Yritys on vastannut
The first time I visited the Secret Garden I instantly felt Pen had an artistic eye and a wonderful talent for interpreting your requests and so it goes on I’m never disappointed ! Many friends have... Näytä lisää
Yritys on vastannut
The Secret Garden Florist in Beaconsfield, is a beautiful lifestyle florist that is run by Pernille and her daughter Emma that specialises in bouquets, weddings, funerals and tablescapes. We also offer vases, pots and plants. We deliver locally, including Beaconsfield, Amersham, Marlow, Bourne End, High Wycombe and Loudwater as well as Gerrards Cross, Fulmer and Farnham Common. On top of this we also offer next day nationwide delivery. We love creating bespoke bouquets to ensure that the character and desires of the recipient are portrayed through the bouquet as well as having a vast range of in season bouquets on our website.
Beacons Court, Ledborough Gate, HP9 2DQ, Beaconsfield, Yhdistynyt kuningaskunta
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The wreath was beautiful and the florist sent me photos prior to delivery.
I was so happy with the chosen flowers and so pleased I did my research.
Thank you.

Vastaus yritykseltä The Secret Garden
Funeral flowers
Awful. Roses were wilted, the bow was cheap and wasn’t even a bow! Actual volume of flowers for £80 was shameful.
Given 1 star as they managed to get the flowers to the place on time.
Won’t ever be using again.
15 April: Thank you for your response on the Trust pilot review I left:
While we acknowledge your explanation, we remain very disappointed with both the quality and presentation of the flowers provided. Given the significance of a funeral, we expected a far higher standard than what was delivered. The condition of the roses and the overall arrangement did not reflect what we would consider appropriate or respectful for the occasion.
We understand that handling after delivery may be outside of your control; however, the flowers appeared to be of poor quality upon arrival, which is ultimately what we are judging our experience on. Other tributes delivered by the funeral home were not in that condition. Similarly, while no specific bow was requested, the finishing detail felt minimal and did not meet expectations for a tribute of this nature.
We also feel that the value for money was not reflected in the final arrangement, particularly given the £80 cost. Based on what was received, we do not feel this represented a full or substantial tribute.
We appreciate your apology, but unfortunately this experience has left us dissatisfied, especially considering the importance of the occasion.

Vastaus yritykseltä The Secret Garden
Fantastic prompt service and stunning flowers my Wife was very happy

Vastaus yritykseltä The Secret Garden
always a stunning creation from the secret garden. first rate service too

Vastaus yritykseltä The Secret Garden
Such a wonderful shopping experience! Penn helped me order a gorgeous Christmas wreath with twinkle lights for a gift. Called & ordered from the US. FULL & FRESH greens & berries with a large red bow- smelled so festive & looked divine! Thank you!

Vastaus yritykseltä The Secret Garden
I called the Secret Garden with an order I needed quickly and it was no problem at all. And received a lovely wreath of flowers with options given. Would use again. Vanessa

Vastaus yritykseltä The Secret Garden
Communication is great! Easy to explain what I’d like and reassurance that arrangement will be delivered as scheduled.

Vastaus yritykseltä The Secret Garden
The best bouquet I’ve received for Mother’s Day-stunning flowers as always.

Vastaus yritykseltä The Secret Garden

Vastaus yritykseltä The Secret Garden
Beautiful cyclamen and pots fantastic service and delivery

Vastaus yritykseltä The Secret Garden
The first time I visited the Secret Garden I instantly felt Pen had an artistic eye and a wonderful talent for interpreting your requests and so it goes on I’m never disappointed ! Many friends have entrusted Pen with significant events and have been thrilled with her creations.
Emma is fabulous clearly in the genes.

Vastaus yritykseltä The Secret Garden

Vastaus yritykseltä The Secret Garden
Fabulous and tasteful flowers - Penny put together a bouquet which perfectly fitted my brief

Vastaus yritykseltä The Secret Garden
My friends and I thought the flowers were elegant and beautiful. Pen was delightful. The arrangement turned out smaller than I was aiming for my friend father memorial. The pricing was fair, so next time, I will know better to double the order to achieve the desired arrangement size and communicate better over an international call verses emails.
Thank you Secret Garden for the cute beautiful arrangement and the very sweet handwritten note.

Vastaus yritykseltä The Secret Garden
I ordered a floral wreath heart shaped pillow for my Mums funeral from her Grandchildren.
The arrangement was really beautiful and very good value for money. Thank you Secret Garden.

Vastaus yritykseltä The Secret Garden
Lovely flowers and they remember the little details, very impressed…

Vastaus yritykseltä The Secret Garden
Fabulous service & beautiful flowers; I will definitely use them again!

Vastaus yritykseltä The Secret Garden
Pen is just amazing! Super helpful and made the most beautiful bouquet for my wedding! Would give more stars if I could!

Vastaus yritykseltä The Secret Garden
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