The company's customer service is non-existent and return requests are not acknowledged.
The company has a terrible response time, if any at all. The products are fine enough but if you find the item is not what you're looking for, you're probably strapped with the item and the lost money. Their return policy states all sales are "Final"on basically everything in the store due to their "limited time price reductions" and they have a clause stating they do not allow returns for "buyers remorse" probably because they drop ship the items from China and don't want to bother with the costs of taking back items. If you're watching your order tracking, you'll see these items are sourced from mainland China, which isn't a bad thing per se, but it definitely throws red flags around the product quality versus the prices listed. They also have an address listed as a luxury apartment building and their phone number tosses you to a voicemail that I'm sure doesn't have anyone on the other end. I'm disappointed to say the least. Buyer beware of these guys and try and find what you're looking for elsewhere. DO NOT BUY FROM THEM IF YOU'RE JUST TRYING TO LOOK AT THE ITEM IN YOUR HOME.







