thenewtinsomerset.com Arvostelua 

I become a member in the last month and so far I was amazed with the place.
Unfortunately my last visit was quite unpleasant. It was a hot day and after walking to reception with two little children 2 and 3 years old i was greeted with the question if I have packed lunches for kids. Of course I had them in their little bags in my hand so I had no way of saying I don't... To my disappointment I was told I am not allowed to bring them in with me. I was advised that I can purchase a packed lunches for kids inside the place. (Which I have already been aware of) I have asked that I have planned to buy smthg anyway for myself as i always do and I know my children won't eat anything from that menu...I was told no and that i can't bring packed lunches for my little ones with me.
I was also told that I am more than welcome to take them back to the car park and eat them there. I fully understand there are rules which I have learnt form reading a policy later but it was rather hot day and carrying both children from the car park back there again it was already hard enough. I had no choice but to take the lunches back to the hot car and waste them... As all mothers porbably know- when your children are set up to go somewhere they won't take easy No for the answer- "we not going now we have to go back and eat lunch in the car park "It would be a miracle if your children did that!!! Well- not 2 and 3 years old.
I have bought two things from the menu but unfortunately my children didn't fancy any of that. Nothing on the kids menu would suit they taste which is rather picky (🤷) One of them has allergy and I can't trust other people with contamination of her food- most mums will understand this.
So I end up with small children having only ice cream/sorbet and rather challenging coz they haven't had really any food. After going back to the car I couldn't give them a steamed lunches!
I absolutely understand and appreciate rules of the place but I felt bit disappointed when other people where happily eating there packed lunches around the place and I was turned with small children in a hot day. I just gather that the lady who was speaking to me didn't have her own kids beacuse she would know exactly what I felt like standing there hot, sweat and tired and with a big qeue of people watching me ...with their packed lunches in their bags!
I probably won't be renewing membership there next year because as much as I have enjoyed the place I think there is a bit of lack of understanding and empathy in their front staff. Which is a shame for a place like this. And if someone tells me again that apparently "the money is not an object in this place for the owner" then I don't think I would believe after my experience ... beacuse making me to buy a lunch for my kids for £8 each it says enough....

Amazing place with wonderful atmosphere, service, ambiance - perfect for relaxation. We stayed just for a couple of nights but will certainly return as soon as possible. A highlight of the stay was the bee safari and honey tasting which was far more interesting than we expected. Thanks to all for a wonderful weekend.

I've bought a few items from their online shop, excellent choice of good quality items, convenient and free delivery service and well packaged. I would definitely recommend.