ThemeDev Arvostelua 59

Purchased Next3Offload from them, the plugin didn't work out of the box due to the theme not correctly sizing images (not their fault). Images would offload but not display and the support helped me within a day to make the appropriate changes to the theme code and correct the problem. Seeing the negative reviews, I was worried, but it turned out fine after all.

This support is the best i ever had!! Response time like max 1 minute, i had a problem activating a plugin and within 5 minutes it was working perfectly!!

I recommend everybody!

I had a few issues setting up (my mistakes). the support team are excellent and very fast and very patient.

I would trust them whole heartedly.

No hesitation on recommending them at all.

Definitely the best experience! Devid was super helpful on the chat and they resolved my query within minutes!

So far, I got fantastic support.

great plugin, they are very active in updating, and fixing bugs, the support is very good, hopefully themedev will be even better after this

Its awesome, nice plugins and themes, great support... always happy to buy something here

They spam every website in sight, they scam everyone.

Reply to comment: No fake review here. You just spammed 2 of my WP sites under the FAKE name of John Kerry USING BOTS. This is what you get.

Very bad experience with this company! The provided software (plugin) doesn’t work as expected. The worst customer service ever!

Very poor and awful communications

Very poor and awful communications.
Plugin Cleanly doesn't work well!

I bought the plugin Cleanly on 16/11/22 and used it for only a week for my client's website.
I told them this plugin doesn't work well and I want my money back as they promised it. WITHOUT QUESTIONS.
I show you evidence below, of course!

They promise to fix this problem, but this is a month, already. How is possible that?
I asked them and they answer me: "Right now, our maximum support members are on holiday". Gosh!!!

I used a better booking plugin for my client's website and told them I don’t use the plugin Cleanly anymore. I tested it only for one week. Doesn't work!

I want my money back, but no response from them!
I write them on chat, by platform, and by email! NOTHING!!!

Will you return my money as you promised, please?
You promised this:

100% MONEY BACK GUARANTEE
We guarantee 100% satisfaction with our help & support service. However, if our plugin still doesn’t meet your needs, we’ll happily refund 100% of your money within 30 days of your purchase.

No questions will be asked. Please note that, we do not refund if the product has been purchased on discount.

Colam Mostafa

CEO & FOUNDER

I expect your answer, PLEASE!
Date of experience: November 16, 2022

Update 26/12/2022
After nearly two months of struggle, they returned to me the amount of the purchased plugin (although not all of it).
They refunded me when they made me delete my comment!
"Hi Dani,
Please remove your review first, your refund will be processed as soon. let us know after remove your review."

This is not the way to be loyal to your customers! Of course, I'm not about the money, but about you lying to your customers!

Great customer support, great products!

NextWoo is excellent plugin for WooCommerce, good and fast support. Good UX, in Desktop and Mobile, with good options to adjust it.

They have an excellent support team; I primarily use NextWoo, and they're really helpful!!

They have amazing support team and items.
Their plugins have rich features and easy to use.

Do send emails which are not GPDR proof without an unsubscribe link. When I email them, they do not reply or remove me from the database.

Themedev has Awesome products, Basically i use Next3 AWS, well support!!

they have amazing support team.
and plugin have very rich features and easy to use.