HORRIFIC SERVICE. Do NOT fall for their good-natured spiel about recycling on their website. They will happily take your money, then just simply not show up to collect a massive mattress. Impossible... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I paid for 3 mattresses to be collected in good faith as I did not want them to end up in landfill. Their association with IKEA made me think they were genuine. Didn’t bother to turn up for the first... Näytä lisää
If I could give a zero score I would. They phoned to confirm the collection date and were very rude and aggressive on the phone. When it came to collection day they randomly showed up 3 hours early an... Näytä lisää
Booked online, they turned up within the window they said. Price was good and claims they recycle (I hope so!) Tracking was not possible during the day and I got a message saying it wouldn't be when t... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We collect and recycle old mattresses and beds
Yhteystiedot
Yhdistynyt kuningaskunta
- themattressrecyclingpeople.co.uk
1,9
Välttävä
108 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Do not use this company!
Do not use this company! They used XL as a 3rd party courier who on the first booked day simply did not turn up as they filled their van up a few stops before ours. When then rebooked a week later they were significantly later than planned and said that they could not collect the mattress as it wasn’t covered - on the website it says that your people will bring a cover if required. So I have paid and had to go elsewhere to dispose of my mattress. I have complained but had no correspondence from the company and no sign of any refund! There is no telephone number to contact them - simply a shambles - so do not use.
24. tammikuuta 2022
I was pleased to find The Mattress…
I was pleased to find The Mattress Recycling People as I wanted to be sure that my old mattress was fully recycled and didn’t end up in landfill. The service worked very well and I would use it again.
21. tammikuuta 2022
Great service
Great service, easily booked. Let down by collection company who cancelled, reinstated and then didn’t turn up till next day unannounced.
16. tammikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mattress Recycling People
Hi JT, thank you for your feedback - we really appreciate it. And thank you for recycling your old mattress!
Vastaus yritykseltä The Mattress Recycling People
Hi Phil, thanks for your kind words. So happy you were pleased with our Mattress Recycling service.
Very professionally and friendly…
Very professionally and friendly service. Pick up was so easy and so glad to be recycling and not just getting rid of my old mattress! Great company with a great ethic, would highly recommend! 5 stars ⭐️⭐️⭐️⭐️⭐️
12. tammikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mattress Recycling People
Hi Rebecca, thank you for your valuable feedback! And thanks for recycling with The Mattress Recycling People :)
Turned up on time but they were not happy…….
Turned up on time but the first thing they said was that they had to have the mattress in a bag!
This wasn’t mentioned or I could have wrapped it in plastic beforehand……however they did take it (admitting they have bags big enough but just didn’t have one with them…..) rather grudgingly.
I was concerned that I was rather fitter and more able than one of the crew who looked as if he was about to collapse…………
They could have been a bit more friendly, it’s the first time I’ve ever used a service like this, and it’s not cheap….but pretty hard to get rid of a king size mattress on your own…….
11. tammikuuta 2022
Great service
Great service. Efficient and on time. Driver kept in touch re pick up time. Reasonable price for collecting king size mattress
11. tammikuuta 2022
I wouldn’t even give you a star but no…
I wouldn’t even give you a star but no options not too. They originally wouldn’t pick it up on the day I had requested as it wasn’t bagged!!! No bag had been sent and the men didn’t carry them in their van!!! So would not take it! 😡
I then had to reschedule the collection, so the mattress was in the tiny hall I have for a further 5 days (that was the earliest collection time). As I didn’t want a repeat of the last performance I had to buy a bag from Amazon (adding to the price) so that they would pick it up. I would not recommend.
11. tammikuuta 2022
Oma-aloitteinen arvostelu
Very pleased and happy with service…
Very pleased and happy with service offered! Very timely and professional - would definitely recommend, thank you!
11. tammikuuta 2022
Oma-aloitteinen arvostelu
as described
Picked up on time, polite, quick! Looks like a separate company is used for collections, no branding etc, and van full of all sorts, but that's ok. I have to trust it is genuinely recycled.
11. tammikuuta 2022
Efficient service
Prompt reply to booking and van collecting mattress kept us updated with collection window. I would rather have the mattress recycled than end upon the tip.
11. tammikuuta 2022
Utter rubbish
Utter rubbish! Contracted the work out to a company - Arrow, who twice forgot the protector and asked me to wrap it up in a bin bag!?!
11. tammikuuta 2022
Highly recommend
Highly recommend. Really convenient service as you can pick a day for collection. Everything ran smoothly and happy we were able to recycle the bed instead of sending it to the tip.
11. tammikuuta 2022
Oma-aloitteinen arvostelu
Good service
It would have been £20 cheaper for the Council to collect and put in a landfill... BUT knowing this will be recycled is money well spent. Easy to book, and collection was on time and efficient
11. tammikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mattress Recycling People
Hi Chris, thank you for your review and thank you for recycling!
Vastaus yritykseltä The Mattress Recycling People
Hi Sarah, thank you for your review - we really appreciate it!
Quick, efficient mattress collection
Quick efficient process to schedule a mattress pick-up. The only downside is I had a mattress topper that I wanted them to take as well but got no response to my email about that. The collection guys weren’t able to take items that were not on their collection list, so it didn’t get taken.
11. tammikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mattress Recycling People
HI Brian, thank you so much for your review and thanks for recycling.
Brilliant service
Brilliant service. Could book time and date for collection. Collection was on time and it's good to know the mattresses are being recycled when they can be difficult to get rid of. Big weight off my mind.
11. tammikuuta 2022
Very informative and efficient service
11. tammikuuta 2022
Oma-aloitteinen arvostelu
Easy to order and really excellent…
Easy to order and really excellent service
11. tammikuuta 2022
Oma-aloitteinen arvostelu
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