More than happy with my first experience moving into a property with The Lowe Group. The flat is a dream, located on the edge of a beautiful park. The whole process was very smooth and quick with grea... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I would strongly advise avoiding Lowe Guardians. Some of my experiences over about five years with them include: - Serious leaks left unresolved for months - A leak affecting two floors tha... Näytä lisää
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It's a great organisation that helped us to live in a nice environment. They supported us very much in a good way. Their works have been completed in a efficient way. It's so professional. We enjoyed... Näytä lisää
Yritys on vastannut
I found Lowe Group to be very understanding and helpful to my accommodation needs. I had to.move out of my previous accommodation at very short, but Lowe made sure I could move in prior to my deadli... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
We deliver cost-effective, innovative solutions to managing vacant properties, which create social impact and support local communities.
Yhteystiedot
1A Saltoun Road, SW2 1EN, London, Yhdistynyt kuningaskunta
- 020 8038 4010
- info@thelowegroupltd.com
- thelowegroupltd.com
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If you're looking to live in a guardianship I would recommend LOWE
I've lived in three LOWE properties and have had a great experience so far. The properties are well maintained and communication about visits and work being carried out is usually very good. The procedure for reporting faults and maintenance issues is simple and issues usually get resolved quickly.
As with any guardianship arrangement there's always a bit of anxiety when the agreement comes to an end but Lauren and the team were really helpful in relocating us when it did happen and made the process of moving quick and easy.
If you ever have to pop into their office you will be greeted with a smile and good vibes all round which I always appreciate!

Vastaus yritykseltä The Lowe Group
Nearly 2 years with Lowe
Nearly 2 years with Lowe: great area,well connected and they are very responsive to every need.
My life has improved significantly.

Vastaus yritykseltä The Lowe Group
Thank you to Taylor Sonko-Garvey
My excellent experience with The LOWE Group is entirely due to Taylor Sonko-Garvey. She was completely professional, thoroughly efficient, and wonderfully kind. It was a pleasure to communicate with her: her replies were impressively quick, she kept me up-to-date with all pertinant information, and I felt completely reassured in her capable hands. As a licensee, it's not often you get to interact with someone as competent as Taylor. She made the experience so easy, and I am left with incredibly postitive feelings about the LOWE Group because of her. She is an asset to their team, and honestly she deserves a raise. I could not commend her more.

Vastaus yritykseltä The Lowe Group
a guardianship experience rooted in empathy and kindness
The Lowe Group has been absolutely incredible! Thanks to them, we have the privilege of living in a beautiful property near Battersea Park, where we've been able to create our own little green oasis in the back garden. Our home, a former office space, was already in great condition, but what truly sets Lowe apart is their warmth and flexibility—they allow us to make the space feel like home, something many other guardianship companies simply don’t offer.
From the moment we moved in, it was clear that Lowe operates with empathy and kindness above profit. They genuinely care about the well-being of their guardians, and that care extends beyond just providing housing. We've felt so welcomed—not only by the Lowe team but also by the local community. The neighbors seem relieved to have people living here who truly take care of the property, and we've already joined several neighborhood groups, making it feel like home.
What stands out the most is how Lowe treats people—not as numbers, but as valued members of their community. They take the time to check in, build real relationships, and make sure their guardians feel heard and supported. Unlike other guardianship companies, where interactions can feel purely transactional, Lowe fosters a sense of trust and respect. Even when things must get stressful in their office, their team remains kind, approachable, and ready to listen.
Their property inspectors are respectful and don’t impose unnecessary visits, creating a far more comfortable experience. And the maintenance team is not only skilled but also patient—especially when listening to my many (unsolicited!) suggestions inspired by YouTube plumbing tutorials.
I can’t recommend Lowe highly enough. They put people first, creating a guardianship experience rooted in empathy, kindness, and community. If you’re looking for a company that truly values and respects its guardians, Lowe is the best choice.

Vastaus yritykseltä The Lowe Group
Great guardianship company
I’ve had such a good and easy time moving to the ATS building with Lowe. I contacted them, viewed and moved in under 2 weeks and it’s honestly been a breeze. It’s incredibly affordable for what I got and I’ve been responded to promptly and humanely with every aspect of it.
I can’t recommend Lowe guardianships enough!

Vastaus yritykseltä The Lowe Group
We Have Been dealing with with Lowe…
We Have Been dealing with with Lowe group for over 4 years now. Great communication excellent service.

Vastaus yritykseltä The Lowe Group
Re -active and planned works
We under take various plumbing / heating works for The Lowe Group at their premises in the south of England. Teresa is very pro-active and gives great information on the nature of the works required. The Group is very easy to deal with. They always have the best interests of their tenants at the forefront of their dealings with Heatcomp.

Vastaus yritykseltä The Lowe Group
7 Years as a Lowe Licencee
I lived in a shared property with nine others in Brixton for five years, and it was a fantastic community—especially during the Covid lockdowns. The licence fee was excellent value, and the location, just four minutes from Brixton Station, was unbeatable.
I have since moved into a one-bedroom flat through Lowe, which is not only well-located but also much more affordable than the soaring rents in London. Lowe has truly gone from strength to strength. They are now a highly organised, thorough, and considerate team who have taken great care of me, particularly when I needed to relocate.
Their maintenance system has improved significantly under Teresa’s management, with excellent communication and organisation. Poppy and Tim, who run the business, are friendly, approachable, and always responsive to any concerns. Joe and Lauren in the lettings team were incredibly accommodating and made my move smooth and hassle-free.
If you're looking for a more affordable option in London without compromising on quality, I highly recommend seeing what Lowe has to offer. Having been with them for almost seven years, I can confidently say they genuinely listen to their licensees and have continually refined their systems and communication to provide an even better experience.

Vastaus yritykseltä The Lowe Group
Exceptional Guardianship & Community Support – The Best in London!
I've been living with LOWE since 2017, living in several of their properties over the years, and it has always been a pleasure to deal with them. The team is incredibly kind, responsive, and professional, always addressing any questions or property-related issues efficiently.
Beyond providing fantastic guardianship opportunities, LOWE has also supported my business through their charity initiatives, offering affordable co-working space that made a real difference. Having known them since the early days, it's been amazing to witness their growth while maintaining their commitment to creating affordable, community-driven living and working spaces.
Without a doubt, LOWE is the best guardianship in London—highly recommended for anyone looking for a reliable and supportive housing solution!

Vastaus yritykseltä The Lowe Group
Hello everyone
Hello everyone,
This was my third experience with Lowe group. One of the best guardian companies in London. I always enjoy my time with them. I was renting a descent size studio flat in West Kensington and the rent price was very reasonable so the location and the studio size. Lowe management team is amazing especially Lauren and Teresa they are always happy to help and assist with any issues or inquiries. I highly recommend Lowe guardian. I was very happy with the studio, location and the company but it’s unfortunate that I have to work from the office now and commute from West Kensington to Marlow wasn’t an easy choice.

Vastaus yritykseltä The Lowe Group
Avoid, avoid
They are flat out exploiting people and incentivising buildings to stay empty by gutting and renovating them - and then charging market rates for zero security and zero rights. There are many other much better companies out there.

Vastaus yritykseltä The Lowe Group
DO AVOID them at all costs!
DO AVOID them at all costs!
I’m not surprised I’m reading so many negative comments!! DO AVOID them at all costs!! I had a viewing booked 1 week in advance with Lowe group, which I received an email confirming it (and a reminder too!) but only 24hs before the viewing they cancelled it, saying that I hadn’t completed a form and that the agency rep was unable to view on Friday.
I phoned them as I was sure this was a misunderstanding, as nobody asked me to fill any form in advance, and I had received confirmation of the viewing - the lady who answered the phone was actually polite and agreed that it should probably be a misunderstanding - however, when I phoned the consultant who cancelled on me, he simply said that he had told me a about the form (he’s not even the one who booked the viewing for me in the first place!), and that I sounded blunt and therefore not suitable to be a guardian!
Extremely rude, disrespectful, and clearly an excuse for his own mistake - also such a lack of empathy as I had taken time off to go on the viewings (bare in mind they are not flexible regarding times!). Huge red flag and I am actually glad I didn’t waste my time - I’m writing this as I don’t want anyone else to be treated like I was, and obviously it’s important to help others out there who are on same position as me

Vastaus yritykseltä The Lowe Group
I wouldn't go with these guys if you…
I wouldn't go with these guys if you can help it. They make you pay a full deposit immediately for a place, not a holding, which I though was fine because this is after you have done all the pre checks on the website. You then think you have the room but you don't and they do more checks to which become increasingly draconian (you aren't allowed to be in your overdraft for periods of time apparently, even if you are high paid) which doesn't really align with helping key workers. I was only aware of this AFTER I put the deposit down by the way. They will change their mind if they find people they like better even if you have committed (this happened at least once too) I was so desperate I put the deposit down even though they showed me a photo for half of the room, stating that it was a 'privacy issue', despite showing me a different, full room the week before where I could see the all the tenant's mess, bed and belongings. Communal areas don't have cleaners in the places- all in all its actually easier to go with an estate agent which is saying something. Still waiting on getting my deposit back so we will see! Apparently it takes 7-10 working days and I'm not sure why considering I have never lived there and they withdrew the contract so it should just be refunded straight away. Bizarre company. Hopefully not a scam!

Vastaus yritykseltä The Lowe Group
Lauren and the Lowe team have been…
Lauren and the Lowe team have been supportive, kind and professional throughout my guardianship.
Many thanks for your outstanding service and professionalism. 💯

Vastaus yritykseltä The Lowe Group
Best company
Excellent service with perfect processing. Kudos to you!

Vastaus yritykseltä The Lowe Group
Lowe: Nov 23-Oct 24
Hey. I lived at a LOWE property between November 2023 and September 2024 after applying online. My original viewing was with Lauren, who was lovely. Joseph on housing team is really good too, as was (I believe a manager) Teresa. Moving in was smooth. I can only speak for my property here, but the room had no problems and was reasonably priced (530), and I made a lovely space of it. My housemates were fantastic, and the property itself was spacious and in a good location. We could do things like change up areas, garden etc. LOWE were great with that in general. Few more points to make below.
Second point:
LOWE has a great maintenance team, who are in my experience generally very prompt, sound, and good at responding to maintenance issues such as (direct examples) broken window locks, broken sinks, mould in bathrooms, general things like that), which a lot of landlords are very loathe to fix. They also maintained the grass we had :)
Third point:
Security could be quite a bit tighter - there's no CCTV at our property (can't speak for others, but assume the same), windows at the place I lived are easy to get into, and occasionally there were shady people about the area. There were instances of theft, and also people trying to use our parking spaces. Common issues in London, but something to be aware of.
Fourth point:
There are monthly house/room inspections, and they were very fair (again, can only speak for my place and duration I lived there) without being overly invasive. For me, it feels much better than most renting situations you come across in London, without a shadow of a doubt.
Fifth point:
Towards the end when moving out, there's the processing of returning your security payment and general wrapping up process to go through. I found LOWE super helpful here, particularly Lauren again. All smooth.
Conclusion:
Overall, I would highly recommend LOWE as a guardianship agency. If anything were to change in my new housing situation, I'd definitely look at returning to the same property, or one within a similar low price bracket.
I really deeply hope that as LOWE expands its portfolio (which seems to be happening a lot with the cost of living crisis), it continues to offer a good portion of affordable rooms within a reasonable price bracket in addition to the more upmarket options to ensure a diverse range of access to alternative living arrangements.
All in all, I'm very happy to have lived in this affordable place, which enabled me to return to London and build a solid foundation :)

Vastaus yritykseltä The Lowe Group
Just joined Lowe, several years as a guardian to compare
I'll start this with a disclaimer, I'm new to lowe and am moving in this week, so I'll work with what I know about them till now...
Lowe are a friendly, young, caring company, they take the time to match you with like minded guardians you'll have something in common with, they strive to create an environment that will be comfortable and friendly and encourage people to use shared facilities and be social/ form bonds. They have rigorous checks including character references, job references and CRB checks, to ensure people are pleasant and compatible to share facilities.
I was most impressed by how much time they spent chatting through options and preferences to find a space. I've been a guardian a number of years with several companies, for me it's a chance to live in interesting spaces and pay less on rent, but there's also a community of young, creative, interesting people who are also willing to be moved to a new space when needed and stay flexible. Lowe have a great system for reporting maintenance, there are QR codes in the building which link you directly to an app, speedy, convenient and very efficient.
I believe if you go into a guardianship expecting stability then you will be disappointed because the nature of the job is that we are 'live in security' we live in these spaces to act as a deterrent for squatters, or crime, in order that they stay occupied whilst permissions are sorted to knock the building down or re-purpose it, so we can be living in some uncertainty. Stay open minded, and enjoy the adventure it brings.

Vastaus yritykseltä The Lowe Group
Excellent
Kind, efficient and flexible. Completely unlike any estate agent I have previously dealt with.

Vastaus yritykseltä The Lowe Group
Had a great service
Had a great service, staff cheerful and always willing to help. Repairs happen in a quick and timely manner.

Vastaus yritykseltä The Lowe Group
Great management and support
Great company to work for. The management style really encourages you to grow within the company. They offer you to go on courses for free to enhance your skills and work ethic.
Andre is a particularly great manager who puts your wellbeing at the forefront. He is very attentive and a great support for everyone within the team.

Vastaus yritykseltä The Lowe Group
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