I bought and paid for some items on the online shop on the 31st Aug. On the 9th Sept, I was notified that an item wasn't in stock and a display model would not suit. I cancelled the purchase and they... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Beautiful plants, carefully wrapped for delivery, but what makes the place stand out is fabulous customer service. Great information about the plants, and you can tell they really want you to get the... Näytä lisää
Delivery fast.I never saw kale plants so well wrapped with airbags My spade arrived separately great quality and this brand a good deal cheaper than elsewhere I ve been dealing with them a few ye... Näytä lisää
Purchased a number of flowers but had an issue with one of the rose bushes. Sent an email advising I wasn't happy ,Craig immediately replied with an alternative as the one I previously ordered was out... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
The Garden Shop is Ireland's Leading Online Garden Centre. Buy Best Price Garden Equipment & Supplies on Sale. Super Fast Delivery
Yhteystiedot
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 20 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Plants and service are excellent
Plants and service are excellent. I have been buying from them for several years now and would recommend to anyone.
Absolutely brilliant service and…
Absolutely brilliant service and unbelievable customer support!
Excellent customer service
I am amazed with the level of customer service that I received from The Garden Shop (Craig). Through no fault of their own, my order was lost by the courier company. Once notified, the guys at The Garden Shop got straight on the case, and kept me up to date all throughout the process. A truly fantastic business to deal with.
Great service with prompt delivery
Great service with prompt delivery and friendly email updates on order status throughout. Parcel delivered safely to N. Ireland with no fuss. Look forward to getting more plants in the near future. Thank you!
Excellent customer service
First class service, easy to order. I had a problem with the courier only delivering one of my two shipments. No help from courier but the garden shop customer service team resolved the problem and sent a new order. First class service from them and would recommend the site.
Great company
Order was easy to complete. Slight delay in delivery due to bad weather. Customer service was excellent. No complaints from me
Fast delivery & brilliant customer service (Craig)
Ordered yesterday did pay the next day delivery and true to their word, my order was delivered this morning. I had emailed and Craig got back to me promptly and was extremelyhelpfulin my query. Would definitely recommend The Garden Shop
Purchased 3 trees
Purchased 3 trees, express delivery. They were well packed and immediately dispatched. Unfortunately, the courier company messed up and took 4 days to delivery two shook but salvageable trees, one beyond hope tree.
Garden shop immediately acted to send out a replacement which I received the next day.
Can't fault their customer service or product.
Fast delivery and prompt response to my…
Fast delivery and prompt response to my queries.
You Can't Go Wrong With The Garden Shop
The Garden Shop is my go-to for all gardening needs, because they consistently deliver excellent customer service and high-quality products.
I've bought edging, raised beds and a composter, and they are all very good quality and exactly as described on the website.
The plants and shrubs I've collected from The Garden Shop over the years all arrived in perfect condition and have been healthy and thriving. The clear instructions for planting and care are extremely helpful!
The Garden Shop is also very quick to respond to questions or help with any issues.
If you're looking for healthy plants or quality material, The Garden Shop is the place to be!
Excellent customer service.
I have been ordering from the garden shop for over 3 years now. I’ve found the customer service excellent and recently I needed to change an item in my order and there was no issue and I also received a follow up call informing me the item I needed would be shipped that evening.
Perfect customer service
Delivery arrived cracked, company sent out replacement immediately which also arrived damaged due to poor handling, they changed couriers and sent a third time. All sorted in one week, great service no issues, definitely recommend to anyone
Excellent customer service
Having an issue with an item from this company, I contacted the customer service team who were extremely helpful and polite on the phone. The issue was dealt with the same day and the following day I recieved an email to say a replacement was on the way. Five star service from this great customer service team. Will be using this company again.
Fast delivery
Fast delivery, just what I needed. Was missing some screws, but was sent out replacements within 24hrs! Great service.
The items got delivered very quickly
The items got delivered very quickly. Thank you Celia for accommodating the request.
Ordered a plant that was delivered…
Ordered a plant that was delivered upside down and on its side. Couriers at fault as there were clear stickers explaining care of contents. Plant died. I contacted the garden shop and they have sent a replacement plant to rectify. Very helpful and appreciate the new plant.
Happy long term customer
I am a customer of The Garden Shop for many years and always found them to be very customer focused. easy to deal with, helpful and immediatly responsive, The orders have always arrived on time with no hassel. I will continue to use them and would highly recommend them.
Love the Garden Shop ..
Love the Garden Shop ... Quality products, top class service, fair value. Thanks guys.
A good experience
My order came promptly and the whole ordering process was straightforward. One item needed to be replaced - and it was - again promptly and with no hassle. They were friendly and helpful. Altogether a good experience.
Great Customer Service
Unfortunately when I received my order it was not in a condition that I would have expected. On contacting The Garden Shop their response was speedy and satisfactory. They outlined new process steps which will ensure the issue that I experienced will not happen again. This is top class customer service and I believe it will result in a positive outcome for The Garden Shop.
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