Had an amazing gin tasting today carried out by Bobby who was very knowledgeable and made everyone feel at easy. The Cat & Fiddle is a beautiful place to visit and the staff are all so helpful. Would... Näytä lisää
Yritys on vastannut
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Did the gin tour on Sat 22 Feb, hosted by Sophia, and it was outstanding. Very informative, great fun, and the gin was delicious! Forest Distillery is a remarkable story - the passion and perfection... Näytä lisää
We visited the Forest Distillery at the Cat & Fiddle very recently and we’re met by Andy who later took us on the Whiskey Tour. From the start he was welcoming and explained what was to come. We en... Näytä lisää
Attended the Whisky tour with my son - we both had a great afternoon. We found the stories behind Whisky distilling in general and of the company really interesting, and Ross was an excellent presente... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
The Forest Distillery has now relocated to join our sister Gin Distillery at the iconic Cat & Fiddle within a beautiful stone building in the Peak District National Park. We now distil single malt English Whisky in our state-of-the art 500 litre pot still. Our gin is recognised as one of the worlds finest spirits having won an unprecedented two separate double-gold medals at the San Francisco Spirit Awards. Our products are sold in the finest bars, restaurants, hotels and lounges around the world.
Yhteystiedot
The Cat & Fiddle, Macclesfield Forest, Cheshire, SK11 0AR, Macclesfield, Yhdistynyt kuningaskunta
- 01625253245
- web@theforestdistillery.com
- theforestdistillery.com
4,8
Erinomainen
250 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Beautiful vouchers, delivered promptly …
After asking a couple of questions (that were promptly answered) I ordered some vouchers. They arrived promptly and are beautiful! So nice to get proper vouchers to give as a gift rather than email…and at no extra cost! Looking forward to the visit!
20. elokuuta 2022
Beautiful gin lovers gift set
Beautiful gin lovers gift set. Packaged safely & securely & delivered quickly.
18. elokuuta 2022
Thank you
Thank you. We were trying to purchase something online and were struggling with our computer. We emailed the distillery and they replied very quickly (within 10 mins). We spoke to Paul who was extremely helpful in talking us through the process to place an order via our own computer. Thank you for your efficiency.
15. elokuuta 2022
Earl Grey gin with glass gift box.
It gorgeous gin I have had a bottle of the Earl Grey and I have brought this gift box of Earl Grey gin with the glass as a gift for a friend, she's going to love it ❤️
4. elokuuta 2022
Fast delivery
Ordered a gift for a friend and it was delivered within a day just like they said. Very satisfied with their service.
1. elokuuta 2022
Loved my gurgle jug
Loved my gurgle jug - wish it was large to enable more gurgling 😉
21. heinäkuuta 2022
deliciously smooth gin (and service!)
i ordered the gin and glass for father’s day. i ordered it on the thursday (after the cut off time for next day delivery) so i was anxious it wouldn’t arrive in time.
i had an email from my courier saying it was due in monday - but it actually arrived on the saturday - so that’s amazing!
the gin is lovely and smooth. bottle is very beautiful and i love that the packaging included no plastic.
i have never purchased directly from the distillery website before but it was a very pleasant experience. i will certainly consider for gifts and myself in the future.
20. kesäkuuta 2022
My father in-law was very happy with…
My father in-law was very happy with his present
20. kesäkuuta 2022
The whisky is a present the bottle…
The whisky is a present the bottle itself will be a talking point .I like the way each batch is numbered it makes it very special I hope you as a company has great success and continue to grow even at these difficult times . A happy customer
Regards Martin Leech.
16. kesäkuuta 2022
Just amazing service and very…
Just amazing service and very professional company to deal with.
11. kesäkuuta 2022
let down by delivery problems received…
let down by delivery problems received conflicting emails left instructions which were ignored, third party delivery used to very poor result, no contact phone numbers anywhere.
The product looks good well bottled however, I think the delivery problems make it not worth another purchase.
Regards
KJB
6. kesäkuuta 2022
Vastaus yritykseltä Forest Distillery
Hi Keith,
We are very sorry to hear that you have experienced a problem with the delivery of your order. Ordinarily DPD have proven to be very reliable when it comes to delivering our fulfilment promise. Despite the fact that we did notify DPD of your delivery options should you not be at home, it appears on this occasion the message was not picked up by the delivery driver. I sincerely apologise for this error and for any inconvenience you were caused.
Customer Service Team
Forest Distillery
Great service and rapid response
Haven’t tried the product yet but I feel a company can truly be judged on what happens when things go wrong for the customer. I ordered a bottle of whisky gift set for my husband’s birthday. It arrived broken with the whisky being soaked up by the packaging. I called to explain what happened, sent photos and received a reply to apologise and to confirm a new one had been despatched straight away. This is the third time I have used them for gifts and wouldn’t hesitate to recommend both for the drinks and the service.
28. toukokuuta 2022
40th birthday celebration
Great presentation gift box set for a special birthday. This gin has been a favourite of the recipients since he attended a gin taster festival and was advised this would be his preferred gin. After tasting he agreed this was the gin for him.
28. toukokuuta 2022
Always great gin which is why I buy it.
24. toukokuuta 2022
Great service
Great service
Recently bought gift vouchers for a friend. The process was very easy and the vouchers arrived promptly. Lovely design and clear information.
20. toukokuuta 2022
The nicest tasting gin we have tried…
The nicest tasting gin we have tried and we have tried a lot. Bought it for a friend - service and delivery were excellent.
20. toukokuuta 2022
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