The Foot Collective Arvostelua 

I've been following the Foot Collective for some years on social media, and decided to buy their Foot Restoration Program and the TFC SoleMate Kit. I'm a few weeks into the program, and appreciate the high quality content, their holistic approach to developing improved function and learning mindset (they're also very positive and supportive in their tone), easy-to-follow program via their app, and the quality of the SoleMate kit.

When I ordered the SoleMate kit, there was some mixup in the shipping, but their customer support was really responsive and helpful. I'd definitely recommend them to anyone looking to build a stronger movement foundation and just more enjoyment learning what your feet and body are capable of.

Placed order on 5.11.25. I received notification from Royal Mail package had arrived at the Hub on 7.11.26 and would be delivered 8.11.25. But so far not arrived.

Emailed Foot Collective on 10th November to ask where parcel was and they advised giving it few more days - despite the Royal Mail advising delivery on 8th. I have waited but still no parcel by 14.11.25, what is more worrying is customer service are no longer replying.

I have asked for refund as now believe I have been scammed, but customer service have gone ‘comms dark’. Will need to put this down to experience as unlikely to receive goods or refund I guess.

Be warned.

UPDATE: did get a reply so at least I know this is legitimate. Parcel eventually arrived 10days after placing order. Company have refunded the postage, thank you. Will update further when I have had time to see if worthwhile investment.

I bought the TFC SoleMate kit that comes with a 3-month Explorer Membership access.
First of all, I think the work that this team is doing all around the world is unique and exceptional.
The tools are wisely engineering both in the selected materials and the shapes, to fit perfectly at every exercise. The design is also space-saving.
I'm in the middle of the course now and it is truly well done. Not only Jim Dooner shows excellently the exercises, explaining in detail the instructions, but he also makes it fun and light, guiding you to stick to the program every day.
In the end, it is all worth the money and so really helpful in getting you out of pain, bad posture etc.
I sincerely recommend both the tools and the course.
And thank you The Foot Collective!

My experience with TFC has been excellent. Ordering was straightforward, goods arrived quickly. There was a small item missing from my package, but TFC were quick to respond and sent the missing item immediately, with no fuss. There are plenty of free educational and practical resources available to help make full use of the TFC equipment at your own pace.

I am enjoying exploring my feet with my wild toes and noticing better balance and "push off"

The foot collective is great. Their products and programs are excellent and high quality. I have been using them for awhile and I have seen a lot of benefits from their programs. It’s not a band aid quick fix solution but builds lifestyle changes. Even if you are there to educate yourself, you know it’s from expert professionals and not influencers.

Ulises is awesome! I had an issue receiving my order. He was very thoughtful in assisting me. I appreciate his kindness and promptness in handling my order issue. Thank you, Ulises, and stay awesome!

Best customer support ever
Responsive, excllent communication
bove and beyond
Thankyou

Fast prompt delivery, great products and a really pleasant experience with the customer service team

I couldn’t be happier with my purchase from The Foot Collective.
What really impressed me, aside from the products, was the prompt and professional service. Shipping was fast, and everything arrived perfectly packaged.
On top of that, the educational content The Foot Collective provides is great. The guidance and exercises they share make it easy to truly understand how to care for your feet.
Highly recommended for anyone looking to improve foot health naturally!

Its much softer than the others. Good quality

Ulises and the TFC team was very responsive and kind in assisting me with an issue after I reached out. I appreciated the thoughtful communication and prompt response.

The education and tools for foot health is an area I hope to grow and partner with TFC moving forward!

Had a small issue with an order that was promptly handled, and resolved without any problems. The toe spacers are an excellent way to achieve proper alignment that benefits balance. Work them into your daily routine by starting with 10-5 minutes of wear then increase at your discretion.

Quality material for improving the function and mobility of your feet, knees, and hips. Very highly recommended

I have been following The Foot Collective on Instagram for over a year. After reading all the amazing reviews, I decided to place an order. My first order was never delivered. As soon as I contacted customer service, the representative sent me out a new order immediately. I received the items and I have to say the products are amazing. I recommend their products. You won’t be disappointed. Wish I would’ve ordered sooner.

I love my new Foot Collective products. They make rehabbing my plantar fasciitis feel playful, which makes me actually want to engage with the exercises, and also feel more experimental, which I think is ultimately better for my feet. My one piece of constructive criticism would be, there was some immediate wear and tear on my Solemate on the base of the cork which I believe was caused by the instructed use of wrapping the toe bands around both halves of the base, and then using the product like a foam roller. I don't think it should be advertised this way because it wore down the product and also would cinch my skin in the gap. That said, when I contacted customer service, they were understanding and sent me a replacement. Otherwise, I really really love this product and have already recommended it to two other people.

Their products are great and I'm enjoying my foot restoration journey so far. Beyond that, they went above and beyond to help me out with a lost item. So nice to deal with a company that show care and compassion to their customers.

The Foot Restoration Program brought my feet back to life and integrated them with my legs and core. I followed the program to the letter and feel a more rooted connection to the ground along with improved balance, strength, interoception and coordination. I am very grateful for this work.

ulises of the foot collective responded promptly to my email and immediately went to work on resolving my situation. this is an example of how customer service can work effectively and help a company prosper. thanks.

I ordered and received a solemate kit that appeared used. I reached out to their customer service via their email link, it took a few days to hear back from them but once we were in contact, the situation was quickly resolved and my new solemate kit has arrived. I am excited to explore the benefits of this tool.