The Curious Drinker Arvostelua 4 703

Call handled quickly and efficiently by Bianca

Very helpful customer service from Bianca.

Desmond Jones was very very helpful! Thank you :)You made everything so simple and straight forward. I am very grateful.

Anna was very helpful on cancelling my subscription

What a wonderfully crafted set! Super quality products and Anna in customer service was really polite and helpful. Great company

The gin was nice but I didn't want all the add ons and I can get my Gordons and Fevertree fortnightly from Tescos at half the price to be honest So not for me

It said you can manage subscription online blah blah. When you want to cancel, you have to log a ticket online and then got told to call and when you call it went to voicemail.

Easy and quick cancellation process from Anna. Good service.

Called CGC - spoke to Anna who was fast efficient and understood my requirements - all done in a few minutes. Thank you Anna.

I'm always excited when I get the email to say my box has been delivered.
I really look forward to opening my box to see what goodies I've got ☺️

My issue is with the delivery company (Evri) rather than the gin box. My last delivery was with the Royal Mail and arrived about 3-4 days after my ordera with clear tracking all the time. However, Evri took 10 days to deliver this order and their tracking was almost non existent, so I had no clear idea as to when to expect it. If you had a postal preference I would definitely advise Royal Mail….

Able to cancel my membership without complications. Adviser Anna was polite and courteous and dealt with my cancellation request efficiently, following up immediately with confirmation email.
Thank you for your excellent customer service

The customer service representative was very helpful however the simple fact that you can sign up with a few clicks but you need to not only email to get the help desk number and then call to cancel your subscription is big red flag for me. If you can sign up entirely online you should be able to cancel online also. The box I received had a few nice options but was very overpriced. Over £30 for 2 20cl bottles, some syrup and a few snacks is very expensive.

Bianca was polite helpful and professional on my call.

Bianca was very thorough with the options I could choose from and was very sympathetic with my choice to cancel my subscription for the time being.

Anna was lovely when sorting out my cancellation

It was very easy to cancel and Desmond was very polite and helpful

Bianca on the phone was very helpful with cancelling my subscription. I did not realise I was signing up for a monthly box when I redeemed a free box after receiving a voucher for it on another website. Really wish I could have just cancelled online, having to call was a bit of an inconvenience.

Been a member for many years, love the experience of tasting unknown gins. The box gives snacks which complement the gins along with tonic water

Spoke to Des Jones on the phone and he made cancellation a straightforward process. However it would be easier to cancel membership through the website rather than having to make a phone call.