I had ordered the wrong item online & called straight away to cancel. The person I spoke to was so friendly & helpful, corrected my order which I then received within 2 days
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Such a great shop to visit, with a good online shopping selection too. Very well packaged delivery and timely too. Extremely pleased with my products and a seamless service throughout. Even receiv... Näytä lisää
Yritys on vastannut
Quickly after ordering I was informed unfortunately my item was not in stock. I was offered a similar item or a refund. This was swiftly done over the phone by a very apologetic member of the staff. I... Näytä lisää
I visited the shop for the first time recently and purchased several items. On returning home I then ordered something else online. The order was processed immediately and arrived a few days later by... Näytä lisää
Yrityksen tiedot
- Työtasot
- ja myös
- Rautakauppa
Yrityksen kirjoittama
The Crock Ltd is an independant store based in the North Cotswolds, selling everything you need for your kitchen and home, from pots and pans to paintbrushes and screws.
Yhteystiedot
Digbeth Street, GL54 1BN, Stow-on-the-Wold, Yhdistynyt kuningaskunta
- 01451870340
- crockorders@aol.com
- thecrockltd.co.uk
4,9
Erinomainen
269 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful staff
I had ordered the wrong item online & called straight away to cancel. The person I spoke to was so friendly & helpful, corrected my order which I then received within 2 days
19. lokakuuta 2026
Good service as always
Easy to find the product I wanted, dispatched very quickly and kept updated on delivery.
28. syyskuuta 2026
Just what I wanted and very fast…
Just what I wanted and very fast delivery, thank you
23. syyskuuta 2026
Vastaus yritykseltä The Crock Ltd
Good morning,
Thank you for such a lovely review. We are very pleased you are happy with your order.
Kind regards
Lee
Crocshop
So easy to order on line ,great choice prices good delivery excellent.
Staying in contact with me by email updates on order 😊
18. syyskuuta 2026
Vastaus yritykseltä The Crock Ltd
Good morning Tracy,
Thank you for your kind review,
We are very pleased you were happy with the ease of our website and the ordering process.
If we can be of any further help you know where we are.
Kind regards
Lee
The package arrived quickly and in…
The package arrived quickly and in great condition.The fast shipping is a big help. A pleasure to do business with.
12. syyskuuta 2026
Vastaus yritykseltä The Crock Ltd
Good morning,
Thank you for your review, We are so pleased you were happy with the fast shipping and your package arrived safely.
Kind regards
Lee
Fantastic customer service
Fantastic customer service, truly went above and beyond. Will definitely be back to buy again
6. syyskuuta 2026
Vastaus yritykseltä The Crock Ltd
Good morning,
Thank you for your lovely review, We work hard to make sure we deliver an excellent customer service so to hear you believe you received this is brilliant.
Kind regards
Lee
I wanted to replace a valued mirror…
I wanted to replace a valued mirror that broke and The Crock was the only online store I could find that stocked the same item. Very fast delivery and very safely packaged. Excellent customer service and a nice quality mirror. I can’t as for more.
30. elokuuta 2026
Vastaus yritykseltä The Crock Ltd
Good morning Anne,
Thank you for your review, We are so pleased you managed to replace the item you were looking for.
Kind regards
Lee
Vastaus yritykseltä The Crock Ltd
Good morning,
Thank you for your review, We are always here to help if you require anything else.
Kind regards
Lee
Excellent product just what we needed…
Excellent product just what we needed and super fast delivery
13. elokuuta 2026
Vastaus yritykseltä The Crock Ltd
Good morning Paul,
Thank you for your review, We are very pleased to see you were happy with your order.
Kind regards
Lee
My purchase arrived within a few days
My purchase arrived within a few days, was well packed and exactly as it was described. I am very pleased.
8. elokuuta 2026
Vastaus yritykseltä The Crock Ltd
Good morning Doreen,
Thank you for your review, We are very happy to read you are pleased with your order.
Kind regards
Lee
Prompt and efficient service
Prompt and efficient service. Very happy. Would recommend.
4. elokuuta 2026
Vastaus yritykseltä The Crock Ltd
Good morning,
Thank you for your lovely review we are delighted that you are happy with our service.
If there is anything else we can help you with please do get in touch.
Have a lovely day.
Kind regards
Lee
Great choice and excellent value
Great choice and excellent value. The jugs we ordered were really good quality and packed really well, arrived quickly. The sweets were a pleasant surprise!
21. heinäkuuta 2026
Vastaus yritykseltä The Crock Ltd
Good morning Linzi,
We are very pleased to hear that you received them all in good time.
Enjoy the Haribo and if there is anything else we can help you with please do get in touch,
Kind regards
Lee
The gentleman I spoke to on the phone…
The gentleman I spoke to on the phone as polite and very helpful with my order .
The service I received was prompt I received my parcel two days later .
20. heinäkuuta 2026
Vastaus yritykseltä The Crock Ltd
Good Morning Sheila,
Thank you for your Kind review we work hard to provide the best customer service we can so it is always nice to hear that it is well received.
Kind regards
Lee
Brilliant service from Crock Shop
Brilliant service from Crock Shop, ordered one day, delivered next.
16. heinäkuuta 2026
Vastaus yritykseltä The Crock Ltd
Good morning Susan,
Thank you for your review, We are so pleased that your delivery was prompt and efficient.
If there is anything else we can help you with please do get in touch.
Kind regards
Lee
Exactly what I wanted a quick delivery
5. heinäkuuta 2026
Excellent service
Excellent service. Quick delivery. I use these for sitting my garden plant pots on.
28. kesäkuuta 2026
The company were very helpful in the…
The company were very helpful in the shop which I visited while I was on holiday, I paid postage to have my purchase posted, I ordered some more items and paid postage again which the company refunded to me and they amalgamated my order. It’s these little gestures these days that would make me order from them again.
22. kesäkuuta 2026
Vastaus yritykseltä The Crock Ltd
Good morning Pauline,
Thank you for such a kind review, We strive ourselves on providing the best customer service and little acts like this are what it is all about, We are here to help at the end of the day and want all our customers to leave happy knowing they have bought well.
I hope you have a lovely day.
Kind regards
Lee
Very nice company to order from
Quickly after ordering I was informed unfortunately my item was not in stock. I was offered a similar item or a refund. This was swiftly done over the phone by a very apologetic member of the staff. I would definitely use this company again as I am very pleased with how they dealt promptly with the issue.
10. kesäkuuta 2026
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