The Retailer Arvostelua 

131
TrustScore 3.5/5 tähteä

3,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

It took a little while to arrive at first, but it eventually got here with everything in order. It was the item I wanted—brand new and in good condition. I 100% guarantee it.

Saanut 3/5 tähteä

Products are good. variety ok. purchasing needs a lot of work. Had issues with purchasing items. spoke with customer support that are aware of the issues but do not seem to have a desire to fix them,... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

SCAMMERS Signed up using the $1 for 30 day special Didn’t receive login details Emailed asking why they didn’t provide them with no reply Emailed again a few months later after they had taken... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

TRC is the most reliable place to get all hyped new items. I've been a sneakerhead all my life, and the retail correction makes my life a lot easier and saves me so much money. You can literally get... Näytä lisää

Yritys on vastannut


Yhteystiedot

3,7

Keskitasoinen

TrustScore 3.5/5 tähteä

131 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 85 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,7

Kaikki arvostelut

(131)

23 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Best company on Earth

Love this company, clear and transparent on any issues with shipping, good drops and really fun raffles

25. helmikuuta 2025
The Retailer-logo

Vastaus yritykseltä The Retailer

'Best company on Earth' — we'll take that, Campbell, thank you! Clear comms, good drops and fun raffles is exactly the vibe. Appreciate you! — The Retailer team

Saanut 3/5 tähteä

Bad shipping time

Shoes were good. Shipping time is disgusting. Purchased 01/01/2025 and shipped on 06/02/2025.

1. tammikuuta 2025
The Retailer-logo

Vastaus yritykseltä The Retailer

Glad the shoes were good, Neil — but that shipping time was genuinely too slow and we're sorry. Faster dispatch is something we're focused on. If there's anything we can make right, email support@theretailer.com.au. — The Retailer team

Saanut 5/5 tähteä

Great

Products in very good prices with cheap shipping to Europe

29. tammikuuta 2025
The Retailer-logo

Vastaus yritykseltä The Retailer

Thanks, Szymon — great to hear the prices and cheap shipping to Europe landed well. Appreciate you! — The Retailer team

Saanut 5/5 tähteä

The best

Great products, service and prices!!

28. tammikuuta 2025
The Retailer-logo

Vastaus yritykseltä The Retailer

Thank you, Alfred! Products, service and prices all hitting the mark is exactly what we aim for. Cheers! — The Retailer team

Saanut 5/5 tähteä

Great communication between customer…

Great communication between customer and business, and they offer amazing value for sneakers and garms highly recommend this business to get your goods from

28. tammikuuta 2025
The Retailer-logo

Vastaus yritykseltä The Retailer

Appreciate it, Hans — great comms and real value on sneakers and garms is the goal. Thanks for the recommendation! — The Retailer team

Saanut 5/5 tähteä

Excellent

Extremely happy with the retail correction.
If you’re after Grails at prices that aren’t crazy this is the place.
Read the delivery and product details and you won’t have any surprises other than you’re fresh grails!

28. tammikuuta 2025
The Retailer-logo

Vastaus yritykseltä The Retailer

Thank you, Luke — grails without the crazy markup is exactly the point, and great call on reading the delivery details. Enjoy the heat! — The Retailer team

Saanut 5/5 tähteä

PERFECT!!

all perfect, bought from spain and got my order in 14 days, will be ordering again soon!!

27. joulukuuta 2024
The Retailer-logo

Vastaus yritykseltä The Retailer

Thank you, Fernando! 14 days to Spain and you'll be back — that's what we like to hear. Appreciate you! — The Retailer team

Saanut 3/5 tähteä

Ordered in November it’s now been a…

Ordered in November it’s now been a month only to be told they will deliver late Jan 2025. They really need to work on their business delivery process. It’s not worth $30 a fee if you’re having to wait that long. Fix your delivery process or give your customers an update on the delivery time, been a member since June however the delivery is a big let down for customer experience. Other than that I am happy with all of the goods I have purchased so far.

18. joulukuuta 2024
Oma-aloitteinen arvostelu
The Retailer-logo

Vastaus yritykseltä The Retailer

Sara, a month's wait with delivery pushed to late January isn't acceptable, and you're right that we should have communicated the timeline proactively. Thank you for sticking with us on the products. If that order caused you any loss, email support@theretailer.com.au and we'll make it right. — The Retailer team

Saanut 5/5 tähteä

Great customer service

Great customer service, good shipping times, great prices

25. marraskuuta 2024
The Retailer-logo

Vastaus yritykseltä The Retailer

Thanks, Tye! Great service, good shipping and great prices — exactly the combo we're after. Appreciate you! — The Retailer team

Saanut 3/5 tähteä

The delivery is very expensive

The delivery is very expensive

25. marraskuuta 2024
The Retailer-logo

Vastaus yritykseltä The Retailer

Thanks for the feedback — you're right that our delivery cost too much. We've since restructured our shipping rates to be much more reasonable. Sorry it was a sticking point for your order. — The Retailer team

Saanut 2/5 tähteä
The Retailer-logo

Vastaus yritykseltä The Retailer

Van, sending the wrong size is on us and we're sorry. If this was never put right for you, email support@theretailer.com.au with your order number and we'll replace it or refund you. — The Retailer team

Saanut 4/5 tähteä

Great website only downfall iggs the…

Great website only downfall is the shipping time

11. marraskuuta 2024
Oma-aloitteinen arvostelu
The Retailer-logo

Vastaus yritykseltä The Retailer

Thanks, Pamatangi — glad the site and range deliver, and faster shipping is exactly what we're working on. Appreciate you! — The Retailer team

Saanut 4/5 tähteä

I just sneezed with a mouthful of milk

Everything is legit but takes AAAAGES to to process.

They might sell stuff they don't even have in their inventory, but they let you know and offer a refund/replacement.

Otherwise, very cool scheme, cheapest legit stuff I can find definitely worth the 30 a month. Would be 5 stars if I won a raffle.

26. lokakuuta 2024
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Vastaus yritykseltä The Retailer

Ha, love the title! Everything legit and the cheapest you can find is exactly the goal — and you're right that processing can run long, we're on it. Fingers crossed for that raffle win! — The Retailer team

Saanut 1/5 tähteä

Paid membership: 30 Day shipping in Australia

Great online marketing, membership great, range is great!

But the time it takes for you to get your order is ridiculous. Why does it take so long? I was advised by the customer service, 20 days before it's dispatched and 10 days shipping?

This is th service for a paid member? Wow. If you fix the shipping part of this site. You would be unbeatable. But till then, you are sooo wrong for playing people.

I've been advised 2 more weeks till I receive my Jordan's that were supposedly in stock..... In Europe somewhere. Fingers crossed.

And this raffle thing, is it even real? My gut says no. So, unless you post people winning then I'm sooo doubtful of this business

Will happily change my review if the above turns out to be true.

26. lokakuuta 2024
Oma-aloitteinen arvostelu
The Retailer-logo

Vastaus yritykseltä The Retailer

Hi John,

You placed your order 7 days ago (5 business days) and it is already in transit to us, and will be dispatched within the next 7 business days, then we estimate it’ll take another 3-5 days to you max, the items are coming from
Thank you for your feedback. We understand the frustration with wait times, and we apologize for any inconvenience. As stated on our product pages, some items require up to 20 business days for processing, especially when sourced from our partners overseas, such as in Japan. This timeframe ensures we can manage any potential delays, which are rare but can happen.

We pride ourselves on transparency and legitimacy. Our raffles are fair, and we frequently showcase customer highlights, Trustpilot reviews, and winner photos on our website and Instagram. We even conduct and post live video draws on Instagram to maintain full transparency.

We’re committed to getting your order to you as quickly as possible. In the future, please feel free to reach out with any questions about processing times—we’re always here to help! Thanks, Team Correction

Saanut 5/5 tähteä

Great service

Ordered from them a dozen or so times and so far it’s been an amazing experience, the products are all authentic and their customer service has been amazing. The only thing I believe they should work on improving should be their delivery wait time sometimes the orders can be delayed for an extended period.

25. syyskuuta 2024
The Retailer-logo

Vastaus yritykseltä The Retailer

Thank you, Sam — a dozen-plus orders all authentic with great service is exactly what we're going for. You're right on delivery time, and we're working to cut it. Appreciate you! — The Retailer team

Saanut 4/5 tähteä

I.was a bit concerned when I had no…

I.was a bit concerned when I had no delivery details initially

25. syyskuuta 2024
The Retailer-logo

Vastaus yritykseltä The Retailer

Thank you for your review! We understand your concern about not receiving delivery details initially, and we apologize for any anxiety that may have caused. Our processing times are typically 1-20 business days, and we appreciate your patience. Your feedback is valuable as we strive to improve our communication.

Saanut 4/5 tähteä

Jordan 1 Mocha Sneakers

I have not received the product that I purchased and no communication from Retail Correction at this stage to inform me why delivery has been delayed.
Update 10/10/24: They have responded to email and advised delivery status will be updated next week.
Update 18/10.24: Sneakers have now been delivered. I recommend Retail Correction but you just need to be patient.

25. syyskuuta 2024
The Retailer-logo

Vastaus yritykseltä The Retailer

Thank you for your feedback. We acknowledge the delay in receiving your order and understand the frustration it can cause. Your order is within our 1-20 business days processing time, and we appreciate your patience as we work through it. We’re glad our team has reached out to provide an update on your delivery status. If you have any further questions, feel free to contact us.

Saanut 1/5 tähteä

this company is a joke

this company is a joke, i received some fake yeezy x gap merch from them and they are refusing to refund me i will not be buying from this company ever again due to long shipping delays, fake items and them begging customers to give them good reviews in exchange for "store credit"

1. lokakuuta 2024
Oma-aloitteinen arvostelu
The Retailer-logo

Vastaus yritykseltä The Retailer

Hi, we prioritize customer inquiries just as much as we do authenticity. In the past few months, we’ve sold over 1,500 AUTHENTIC Yeezy Gap items, making it impossible that you received fakes.

After reviewing our records, we couldn’t find any orders or emails associated with your name, which raises concerns that this may be a false review intended to harm our business.

If you have a legitimate issue, please contact our team directly, and we’ll be glad to assist you. However, we assure you that there’s no chance you received counterfeit products from us.

Saanut 4/5 tähteä

Product was really good and authentic/shipping Delays

Product was really good and authentic, I purchased several items which was all of great quality. However shipping times were ridiculous and was waiting for over six weeks for some of the items, customer service also slow and average communication.

24. syyskuuta 2024
The Retailer-logo

Vastaus yritykseltä The Retailer

Thank you for your feedback! We're glad to hear you enjoyed the quality and authenticity of our products. We apologize for the shipping delays and any communication issues you faced; your insights are important to us, and we're committed to improving in these areas. We appreciate your support and look forward to serving you better in the future!

Saanut 5/5 tähteä

100% Worth it

Retail Correction drops a lot of limited sneakers way under retail, and you can save hundreds buying here instead of overpriced sneaker stores. 100% worth the membership

1. syyskuuta 2024
Oma-aloitteinen arvostelu
The Retailer-logo

Vastaus yritykseltä The Retailer

Hi Nehan,

Thank you for the fantastic review! We’re thrilled to hear you’re finding great deals on limited sneakers and enjoying the savings through your membership. It’s our aim to offer unbeatable value and access to top-notch sneakers, so it’s great to know we’re delivering on that promise.

If you have any questions or need assistance, don’t hesitate to reach out. We’re here to help you make the most of your membership!

Thanks again for your support!

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