Thame Cars Arvostelua 

Absolutely Outstanding Service!

We recently hired a van from Thame Cars, and I honestly can’t praise them enough. From start to finish, the experience was flawless. The van itself was immaculate, spotless inside and out, clearly well cared for, and a dream to drive.

What really stood out, though, was the service. Vickie went over and above to make everything smooth and stress-free. She was friendly, professional, and genuinely eager to help. While we waited for the paperwork, she even offered us complimentary coffee in their lovely, comfortable waiting room, such a thoughtful touch that made us feel truly valued as customers.

It’s rare to find this level of care and attention to detail these days. We’ll absolutely be using Thame Cars again and recommending them to all. House moving day is normally extremely stressful and we had no stress from our van hire with Thame Cars. I recently hired another car from a national firm and it was delivered faulty and unusable so I will always return here.

First-class service all the way! 👏🚐☕

Great service from Peter who never gave us any hard sell so it was a nice relaxing experience, the advice he gave us was all spot on and the pricing of the cars is very reasonable and they only trade top quality cars. Would definitely recommend to anyone looking for a fair deal with very good after sales services.

No pressure, genuine support to buy the right car. Relaxed yet professional environment where we felt we supported with service beyond. We were even picked up to collect our new car, amazing.

Messaged Thame cars before hours about organising a test drive on 2 vehicles. Had a reply by 7.30am and cars were available from 8.15am. Took both cars on a long unaccompanied drive. No pressure. Came back and bought one of them. First class service from the first email right through to collection. Thanks Shelim.

Would not buy from here ever again. Bought a 21 plate car back in July 2024. It was fine for a week or so and then the car started to smell like cigarette smoke. It got stronger and stronger, and my only guess is the person who had it for the 3 years before smoked all the time while driving and they had cleaned it to mask the smell. It had permeated the steering wheel and my hands smelled every time i drove it. I phoned up and complained, especially as my daughter who was 7 at the time, is asthmatic. They apologised and took the car in twice to clean it. The last time they did so it came back so full of perfumed scent it made my husband sick. He did a bit of online searching and bought an ozone machine that is supposed to help clear bad smells. We have to run it in the car for about half an hour every few weeks. It gets worse when the sun is on it or it gets warm. I cannot afford to replace the car 'just because it smells'. I have now had the car for 16 months and it continues to smell. When driving any distance i have to wear gloves. Everyone who gets in my car complains of the smell. My husband won't drive it. It is disgusting and i feel really let down. Stuck as i cannot sell on due to the smell. Definitely not fit for purpose as a family car.

It is a hassle free service as the car is collected and returned, but any work required is communicated before work is carried out.

Great friendly service that my family and I have used for many years

Nick and his teams approach to aftersales is second to none. Having purchased 3 vehicles over the years, I would say the main dealerships could learn a lot from this business. I have always found the team friendly, professional and willing to go the extra mile "excuse the pun", whatever the issue.

Great service all round really friendly and helpful

Very professional low mileage

Most of the work was done online with Peter excellent service drove to Oxfordshire to finalise deal,and drop off trade in vehicle.
Thame cars are very organised,and very professional.

Quick booking, friendly service and great outcome.

Very quick response new battery fitted..car washed and valeted

Staff were very helpful and kind, I had an overall positive experience. Will definitely come back!

Helpful and easy to deal with, I just dopped off my cars and a set of keys and Thame Cars did everything else.

When I first approached Thame Cars I had expected the normal hard sales. I was welcomed and encourage to test the car I was interested in. No quibble just good customer service. I loved the car but even more I really appreciated being trusted and felt I was in good hands.

I am older now and the service of coming to collect my car for her M O T really helps me so much. I will stay with Thame Cars now. Thankyou.

Vickie and the team are first class. It’s not a cliche when I say they genuinely do go the extra mile to make life easier for you. This excellent level of customer service has extended beyond just being a hire. Cars are always in excellent condition and they have a range that meets every price point. I’ve been using Thame cars for approximately two years now and I will absolutely continue to do so. Thank you everyone!

Good selection of cars, very easy process.