Testohim Arvostelua 

Vastaus yritykseltä Testohim

3 päivää sitten

Hi John,

Thank you for sharing your feedback.

We’d like to clarify that the charges on the order were applied according to the quantities selected during the checkout process. The total amount charged reflects the products and quantities included in the completed order.

If you believe the order details or charges do not match what you selected, please contact our Customer Support team with your order information so we can review the details and provide clarification.

We’re happy to assist with any questions regarding your order.

Vastaus yritykseltä Testohim

3 päivää sitten

Hi Tom,

Thank you for sharing your experience.

We would like to clarify that all pricing, product quantities, and available offers are presented during the checkout process before an order is completed. Additional offers are optional and must be selected during the checkout process in order to be added to an order.

If your order total differs from the price you initially expected, it may be because one or more of the offers presented during checkout were selected before the order was submitted.

We’re happy to review the order details and assist with any questions regarding the charges or products included. Please contact our Customer Support team with your order information so we can look into this for you and provide the appropriate assistance.

Vastaus yritykseltä Testohim

4 päivää sitten

Hi Mr. Hall,

Thank you for sharing your feedback.

We’d like to clarify that the additional offers were presented during the ordering process and were accepted before the order was completed. The final order total reflects the selections confirmed during checkout.

That said, we understand there may have been confusion during the ordering process. If you believe the order does not reflect what you intended to purchase, please contact our support team with your order details, and we’ll be happy to review it with you.

Vastaus yritykseltä Testohim

4 päivää sitten

Hi Kaiyum,

Thank you for sharing your feedback. We’re sorry to hear about your experience.

We’d like to clarify that customers are not forced to purchase additional products. Our money-back guarantee applies when the products are returned to us in accordance with the terms of the guarantee, after which we can process the applicable refund.

If you have any questions or need assistance with your order or return, please reach out to our support team and we’ll be happy to help.

Vastaus yritykseltä Testohim

5 päivää sitten

Hi Kenneth,

We’re sorry to hear that you have concerns about your purchasing experience. However, we would like to clarify several points raised in this review.

Fitralin’s Terms & Conditions state that both one-time purchases and optional subscription options may be offered, with the applicable product options and prices displayed on the relevant product page and at checkout. Customers are able to review the order details before completing their purchase.

Regarding returns, our Refund Policy clearly sets out the return process. Customers who wish to return a product must contact customer support, who will provide the appropriate return instructions and address. The policy provides a contractual 30-day return period for refunds to be considered, while expressly preserving any mandatory statutory consumer rights that may apply. The direct cost of returning goods is generally the consumer’s responsibility, as outlined in our Cancellation Policy, subject to applicable law.

We also take concerns regarding advertising and product information seriously. However, describing the company as a “scam” does not accurately reflect our published policies or the process available to customers. Our Terms & Conditions provide clear information regarding purchasing, subscriptions, cancellations, returns and refunds, and expressly preserve consumers’ statutory rights.

If you believe there was an issue with a particular order or checkout transaction, we would be happy to review the specific order details and address the matter directly with you.

Vastaus yritykseltä Testohim

5 päivää sitten

Hi Richard,

We’re sorry to hear that you found the purchasing process frustrating. We would like to clarify how our ordering process works.

Our Terms & Conditions state that the Platform provides customers with product information, including descriptions, pricing and usage instructions. They also explain that both one-time purchases and optional subscription options may be offered for certain products, with the applicable options and prices displayed on the relevant product page and at checkout.

Customers are not required to purchase a subscription in order to use our Website or purchase our products. The order details and applicable pricing are presented during the purchasing process before the order is completed.

If you experienced a technical issue that prevented you from reviewing or changing your order before completing the purchase, we would be happy to investigate this. Please contact our customer support team with your order details so we can review what happened.

We certainly do not intend to make the purchasing or cancellation process deliberately difficult. Our Terms & Conditions also provide clear cancellation and refund procedures and preserve all applicable statutory consumer rights.