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Tenant Angels Arvostelua 

1 021
•
TrustScore 5/5 tähteä

4,9

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Couldn't recommend tenant angels more. We were worried about whether or not we had a case but Tenant Angels were incredible. They are helping me through every step, always a message or email away and... Näytä lisää

Saanut 5/5 tähteä

I am highly impressed by the handling of my Deposit matter. Some landlords capitalised on the fact that their tenants may be new in the UK for the purpose of exploitation. I was a victim. However, T... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Excellent customer service; booked calls with me and arranged the call with solicitor around appropriate times for me and made sure I understood everything. Worth every penny. They also identified thi... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Had to give my review because honestly the service was brilliant. Dan was very helpful, very professional and kept updating throughout. They've put me through to a solicitor who's great. Looking forwa... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lakipalvelut

Tietoja yrityksestä Tenant Angels

Yrityksen kirjoittama

At Tenant Angels, we fight for the rights of tenants in England & Wales.

Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!

The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.

If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.

Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.

We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.

If you need help, please get in touch today for a friendly no-obligation chat.

Tenancy Deposit Claims

Yrityksen kirjoittama

Free Tenancy Deposit Checks
If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
No-win, No-Fee Service
There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
100% Confidential
It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.

Yhteystiedot

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Free Deposit Check

Unsure if your deposit was protected correctly? Find out today!

4,9

Erinomainen

TrustScore 5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(1 021)

218 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Successful claim ☑️ Helpful, transparent and honest

Lovely people to speak to, informative and clear in what happens should you pursue a claim.
When I had T&C’s questions regarding the solicitor and fees these were answered transparently. Subsequently sourcing an alternative option for me which worked great for my circumstances!

Thank you for being open and honest, as well as putting me in touch with such a great solicitor.

21. tammikuuta 2026
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Vastaus yritykseltä Tenant Angels

Hi Charlotte,

Thank you, this is really nice to read.

I’m glad we could answer everything clearly for you and find an option that suited your situation - that part’s really important to us. Good to hear the solicitor’s been a great fit as well.

Really appreciate you taking the time to share this.

All the best,
Tenant Angels

Saanut 5/5 tähteä

Good experience,,

Good experience,,
Thanks alot for your support and help

12. maaliskuuta 2026
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Vastaus yritykseltä Tenant Angels

Hi Turki,

Thanks a lot, really appreciate that. Glad we could help.

All the best,
Tenant Angels

Saanut 5/5 tähteä

They have been amazing

They have been amazing, I have been explained everything about the claim and after they checked my case, they recommended a solicitor which is also very good and clear in terms of what happens next! My experience with Tenants Angels was a positive one! Thanks guys

10. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Tenant Angels

Hi Gelu,

Thanks so much, really appreciate you saying that. Glad everything was clear and that the solicitor’s been a good fit too.

Great to hear you had a positive experience with us.

All the best,
Tenant Angels

Saanut 5/5 tähteä

Very helpful kind staff

Very helpful kind staff, explained everything clearly. Will definitely recommend them!

24. helmikuuta 2026
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Vastaus yritykseltä Tenant Angels

Hi Debra,

Thank you, really appreciate that. Glad everything was clear and you felt well looked after.

Thanks for the recommendation as well 😊

All the best,
Tenant Angels

Saanut 5/5 tähteä

Very quick and very helpful

Very quick and very helpful was able to get me sorted in under 24hours!!

25. helmikuuta 2026
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Vastaus yritykseltä Tenant Angels

Hi there,

Thank you, really appreciate that. Glad we could get things sorted so quickly for you.

All the best,
Tenant Angels

Saanut 5/5 tähteä

prompt in response and action

You're prompt in taking action. Your reception was kind and accommodating. Your willingness to help was overwhelmed.

5. helmikuuta 2026
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Vastaus yritykseltä Tenant Angels

Hi Ogunleye,

Thank you, really appreciate your kind words. Glad we could act quickly and make things as easy as possible for you.

All the best,
Tenant Angels

Saanut 5/5 tähteä

Fantastic from start to finish would…

Fantastic from start to finish would recommend to colleagues and friends.

25. helmikuuta 2026
Oma-aloitteinen arvostelu
Tenant Angels-logo

Vastaus yritykseltä Tenant Angels

Hi Hayley,

Thanks so much, really appreciate that. Glad everything went smoothly from start to finish.

And thank you for recommending us as well.

All the best,
Tenant Angels

Saanut 5/5 tähteä

I had a very positive experience with…

I had a very positive experience with Tenants Angels when I discovered that my landlord had failed to protect my deposit as legally required.
From the start, the team was professional, clear, and reassuring. They explained my rights in simple terms and guided me through the entire process step by step. I was initially unsure about making a claim, but they made everything straightforward and stress-free.
Communication was excellent throughout — they kept me updated regularly and were always available to answer my questions. Thanks to their expertise and support, my case was handled efficiently and successfully.
I would highly recommend Tenants Angels to anyone who finds themselves in a similar situation. They genuinely care about helping tenants and ensuring landlords follow the law.

18. helmikuuta 2026
Oma-aloitteinen arvostelu
Tenant Angels-logo

Vastaus yritykseltä Tenant Angels

Hi there,

Thank you for taking the time to write this, it really means a lot.

I’m glad we could make things feel clear and manageable for you, especially at the start when you’re unsure whether to go ahead. That’s usually the hardest part.

Great to hear everything was handled smoothly and you felt supported throughout - that’s exactly what we aim for.

Really appreciate the recommendation as well.

All the best,
Tenant Angels

Saanut 5/5 tähteä

Vey helpful

Vey helpful, I really appreciated the efforts in sending all the informations immeditaely, reposnd to any questions promptly. They will also put you in touch with the solicitors, and send you additionional links to help you understanding the legal terms and contracts (Conditional Fee Agreement).

17. helmikuuta 2026
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Vastaus yritykseltä Tenant Angels

Hi Letizia,

Thank you, really appreciate that. Glad everything was clear and you felt well supported throughout.

Good to hear the extra info and links helped as well.

All the best,
Tenant Angels

Saanut 4/5 tähteä

Cannot fault there service and appears…

Cannot fault there service and appears my landlord abided by there policy so no fault of tenancy angels. Very quick and efficient response

13. helmikuuta 2026
Oma-aloitteinen arvostelu
Tenant Angels-logo

Vastaus yritykseltä Tenant Angels

Hi Dean,

Really appreciate you saying that, thank you. Glad we could get you a clear answer quickly, even if everything was in order on the landlord’s side.

All the best,
Tenant Angels

Saanut 5/5 tähteä

Quick Resolution

They were quick to respond and get on my case. They equally got me a solicitor to look into my case quickly.

3. helmikuuta 2026
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Vastaus yritykseltä Tenant Angels

Hi Rachel,

Thanks, really appreciate that. Glad we could get things moving quickly for you and get you in touch with the right solicitor.

All the best,
Tenant Angels

Saanut 5/5 tähteä

Full professionalism and personalised approach.

Full professionalism and at the same time very friendly and personalised approach. Even if due to my personal circumstances it took me about a year to finally sign an agreement with a solicitor, they always had time for me and checked how I am going (without my feeling to be pushed by them). Whenever I had questions they were very happy to help me and answer them. I recommend Tenant Angels to anyone who wants to claim unprotected deposit.

30. tammikuuta 2026
Oma-aloitteinen arvostelu
Tenant Angels-logo

Vastaus yritykseltä Tenant Angels

Hi Marta,

Thank you, this is really lovely to read.

You took your time and did things at your own pace, which is exactly how it should be - I’m glad you never felt pressured along the way.

Really appreciate the recommendation as well, and glad we could be there when you needed us.

All the best,
Tenant Angels

Saanut 5/5 tähteä

I was put in touch with a solicitor and…

I was put in touch with a solicitor and physically received more than 2 times my deposit via cheque within 3 months.

24. lokakuuta 2025
Oma-aloitteinen arvostelu
Tenant Angels-logo

Vastaus yritykseltä Tenant Angels

Hi JJ,

That’s great to hear, thank you. Really pleased it all moved quickly and you got a strong result.

All the best,
Tenant Angels

Saanut 5/5 tähteä

Really helpful and kind

They are really helpful. Their one-on-one communication style helped them understand the details of our case. They were really meticulous in checking the details of our case. It was a bit time-consuming (but understandable on their part since they need to ensure that the case was not a scam). But Tenant Angels supported us through the process.

Now we have finally filed the claim against the tenancy agency and the agent (who had ghosted us for 4 months) reached out within a single day. He promised to return the full deposit immediately and begged us to withdraw our claim. We did not do that and currently we are waiting for a proper resolution of our claim. Hopefully, we get properly reimbursed for all the distress that the agency put us through.

13. tammikuuta 2026
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Vastaus yritykseltä Tenant Angels

Hi Sebastian,

Thank you for taking the time to share this.

I’m glad you felt supported throughout, and I appreciate your patience while we checked everything properly - it’s an important part of making sure cases are solid before moving forward.

Interesting (but not surprising) how quickly things changed once the claim was filed. You’ve handled it well by sticking with the process.

Wishing you the best with the outcome - we’ll be here if you need anything along the way.

All the best,
Tenant Angels

Saanut 5/5 tähteä

Extremely quick and professional…

Extremely quick and professional service.

30. tammikuuta 2026
Oma-aloitteinen arvostelu
Tenant Angels-logo

Vastaus yritykseltä Tenant Angels

Hi Matteo,

Thank you, really appreciate that. Glad we could keep things quick and professional for you.

All the best,
Tenant Angels

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