Telerepair.dk Arvostelua 

Really disappointed in this repair shop. I took my laptop to be repaired on Saturday 28th March and asked them if they would be able to repair it. I told them that I am moving out of Copenhagen permanently on Friday 3rd of April and asked that they only take it if they were confident they could repair it in time. They promised me they would try. I went in on Monday to check, with the intention of taking my laptop back if it was looking unlikely to be ready on time. The guy in the shop told me that the parts had arrived and the laptop would be ready to collect by Tuesday. I didn’t hear from them on Tuesday so went back in on Wednesday where they told me that they still needed to assemble it and test it (I.e. everything) and that they would call me when it was ready, I again said that I really needed it back before Friday because I was moving permanently and would not be able to collect the laptop. The guy assured me it would be find. I returned on Thursday to find the store closed for Easter and all the phone lines closed, I was unable to contact anyone and so was forced to leave Copenhagen without my laptop. When I called them on Saturday to find out what was going on, they initially told me that they’d lost my laptop and then after a while that it still wasn’t ready and there was nothing they could do. The guy on the phone was really rude and difficult and clearly didn’t care about the fact that my laptop was stuck in the wrong country to me. It was only after calling them again today that I was able to discover that they were unable to source the correct parts for the laptop and therefore couldn’t fix it but at no time did they call me to tell me this nor did they mention it any of the other 4 times I checked in to see how it was going. Now I’m on the hook to spend 1200dkk having it couriered to my new country, whilst still having a broken laptop. Really really unhappy with this service and would not recommend them to anyone

Fantastisk hjælpsom service med fokus på kunden.

🙏🏼I dag er det anden gang jeg er her med en “hacket” iPhone!
Fra første færd føler man sig yderst Velkommen og rigtig tryg,
Det er noget jeg sætter stor pris, når nu uheldet var ude og man er helt ude af sig selv på grund af en “død” iPhone!
1000 Tak for de mange gode råd. Den gode behandling og selvfølgelig for igen at fikse min tlf.
I er simpelthen indbegrebet af at være HVERDAGENS HELTE🏆

Helt fantastisk service! Stor respekt 🙏

Jeg skulle have fjernet harddisken på en ældre iMac fra 2011 og de klarede det på under 1 time! Virkeligt tjekket personale der kan deres kram og er yderst hjælpsomme ovenikøbet Kan varmt anbefales!

Jeg havde nogen problemer efter jeg havde været der og jeg skrev fik svar med det samme og en tid med det samme jeg kom ned lagde min telefon og fik den tilbage for 0kr virkelig god service og en kæmpe anbefaling

Rigtig god service samt oplevelse. Blev hjulpet af Hamed.

Mega god og hurtig service!

Jeg solgte en telefon nede i butikken på Falkoner alle, Frederiksberg.

Det er cirka 2 måneder siden, og jeg fik fortalt på dagen at jeg ville modtage pengene inden for 3 dage.

jeg har derefter ringet ind 1/2 gange om ugen 8 uger i træk og hørt om status på hvor mine penge bliver af, hvor jeg bliver mødt af et usigende og utydigt svar. jeg bliver cuttet af når jeg fortæller om problemet og kommer med samme utidige svar.

jeg har fået fortalt de ville ringe retur inden for 1 times tid ca 8 gange uden held

jeg håber jeg en dag ser mine penge

Jeg giver dem 10 stjerner.
Har besøgt dem/ham flere gange.
En gang havde jeg et “forståelse” problem, svar: det løser vi uden beregning! Så fint service.

Pga IOS opdatering kan vi ikke opdatere vores 2 iPhone 7 længere.
Vi fik 2 gode til tilbud på iPhone 14, billigere end blå avis, og med 2 års garanti. PLUS fuld opsætning transfer af billeder og div. Noget jeg ikke kender til og det ville nok tage mig en weekend :0).
Det tog 40 minutter. I ventetiden overhørte jeg flere kunders problemer -
Det er godt nok utroligt hvad ham kunne ordne on the spot. Venlig kompetent, på engelsk, meget dygtig.
En dejlig oplevelse i vores kompliceret dagligdag, hvor iPhones blot SKAL virke.

Hjælpsomme, og til en fornuftig pris!

Hello from the inside of Telerepair,

Some of the reviews comes from the clients that I’ve served them like I was trained inside this company and since I’ve left the company I would like to give them some feedback, after all I’ve worked with them for 2 years.
I don’t know how others feel when they go to work but for me it was like a second home. Great colleagues, great bosses and amazing things that I’ve learned due to this experience.
I will always remember that I was part of a great group of people that helped me through my journey and my life.

I am grateful and proud to say that it was a privilege and a blessing to meet such an incredible group.

I hope that you will continue to be what’s best for you and you will be how I’ve met you in person.

Have a wonderful year ahead 🍀

Faktisk oplevelse

Rigtig god service
Fiksede min telefon på 5 min
Nem betaling

Fik repareret min iPhone på 15 min. (Nyt ladestik) super god og venlig betjening.
Kan godt anbefale telerepair

Fuldstændig fantastisk service hos Telerepair Amager, dejlig, venlig og effektiv service, har aldrig oplevet lignende nogen steder. Jeg er stor fan og kommer helt sikkert igen.

Good and professional service. My girlfriend went with a totally broken phone rhey retrieved the entire data from it in a blink of a'n eye. Myself went with a charging problem on my phone and they cleaned up in no time. Nice friendly customer service.✌️

Ham der arbejder i butikken har hjulpet mig med min tidligere problem i telefonen. Han er hjælpsom og altid finder løsninger.. fra nu af kommer jeg kun her til at få min telefon repareret