I love the tea, which is always high quality. Apart from that I am happy anytime I receive a package with a postcard and a lovely challenge to read the handwritten note on the receipt. Please don’t st... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I always love opening a box from Tea2you, they always present them in such a dignified and inviting way. Making you feel like royalty, especially with tea fit for such. I recommend them to anyone on... Näytä lisää
Yritys on vastannut
Tea is consistently wonderful and both gift samples are delicious new additions to the teas we love from Tea2you I also happen to really enjoy the hand written notes. It shows that someone is taki... Näytä lisää
Yritys on vastannut
I have been Ratan Mondal’s customer for many years. I buy first and second flush Darjeeiing, Kangra Valley, and his own spiced chai loose tea. He travels to the tea gardens every year to select his o... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yhteystiedot
8 Southwark Street, 42 Three Crown Square , London ,Borough Market, SE1 1TL , London , Yhdistynyt kuningaskunta
- 07910809740
- mail@tea2you.co.uk
- tea2you.co.uk
4,9
Erinomainen
596 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Friendly and reliable company
Friendly and reliable company. All deliveries are made quickly. They even add a personal message in the package
2. maaliskuuta 2025
Vastaus yritykseltä Tea2you
Dear Stephen,
Thank you for taking the time to write us a lovely review, we really appreciate it! Please enjoy your tea.
Kind regards,
Ratan
Wonderfully aromatic, flavorful teas
I experienced Tea2you while at Borough Market in London.
When I came home I had to have more of their wonderful teas. This is my second order. Online ordering is easy and delivery to the states is fast.
27. helmikuuta 2025
Vastaus yritykseltä Tea2you
Dear Tanya,
It means a lot to us to recieve such great feedback from our wonderful customers! Thank you very much and I hope you are enjoying your teas.
Kind regards,
Ratan
Fantastic quick service
Fantastic quick service and the personal handwritten note was lovely to see in this day and age. I also loved the Cream Earl Grey taster sent. Thank you.
27. helmikuuta 2025
Vastaus yritykseltä Tea2you
Dear Paula,
I am very glad you loved the Cream Earl Grey! It's definitely a favourite among our customers. Thank you for leaving us a great review.
Kind regards,
Ratan
Fabulous service and wonderful selection of teas!
We first bought tea from Tea2you after visiting their tea shop in Borough Market and when we discovered them online we were so happy! The online service is amazing - not only was delivery fast but the range of teas is incredible. I was thrilled to find a handwritten note inside our tea delivery, along with a sample of tea we hadn’t tried before - what a bonus! Customer service and the quality of the tea is why we won’t buy our teas anywhere else. Thanks for such an amazing service!
23. helmikuuta 2025
Vastaus yritykseltä Tea2you
Dear Tania,
Your lovely words have made me very happy! Great customer service is at the heart of our business so it's wonderful to hear you appreciate it. My sincerest thanks for being a loyal customer. Please enjoy your teas!
Kind regards,
Ratan
très bon produit
9. helmikuuta 2025
Vastaus yritykseltä Tea2you
Dear Copin,
Merci for your kind words! Please enjoy your tea.
Kind regards,
Ratan
Great tea store
I love the tea from Tea2you. The order was straightforward and the tea was delivered quickly. I was also very pleased with the small giveaway. Many thanks for that. I will always order again.
31. tammikuuta 2025
Vastaus yritykseltä Tea2you
Dear Saskia,
Thank you for your lovely review! Your words are very kind and it's great to hear you'll be ordering from us again. I hope you enjoy your tea.
Kind regards,
Ratan
Shipping was not free
Shipping was not free, a cost of 5,8 euro to get from post-office, (plus 9 euro of customs charges).
10. helmikuuta 2025
Vastaus yritykseltä Tea2you
Dear Giuseppe,
Our sincerest apologies. We do prepay customs for most EU countries, however we are unable to pay through our courier for Italy. As far as the post office cost, that is unusual as we have already paid a shipping charge. We have raised the issue with Royal Mail to try and figure out what's happened. Due to Brexit and changing rules it has been notoriously difficult to ship to Italy and we are doing our best to stop our customers from paying extra fees.
Apologies for the inconvenience caused once again.
Kind regards,
Ratan
Delightful!
This is my second time ordering from this lovely tea shop. I love the website, the ease of ordering and the prompt delivery. My parcel arrived today and I was eager to taste my favourite tea again. However, I stumbled across a handwritten note and a sample package with a recommendation on, so my favourite tea had to wait while I sampled this new gem I had been gifted. All I can say is, delightful, thoughtful,personal
and a massive thank you for this fabulous recommendation.
13. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tea2you
Dear Michelle,
I am delighted to hear how wonderful your experience with Tea2you has been. And so glad you enjoyed your sample! Thank you for your lovely feedback and I hope you now have two favourite teas!
Sending my best!
Kind regards,
Ratan
Tea is amazing
Tea is amazing ! i can’t get over how many different flavors there are
17. tammikuuta 2025
Vastaus yritykseltä Tea2you
Thank you for leaving us a great review! We certainly have a big selection. I hope you enjoy your tea.
Kind regards,
Ratan
I have learned many interesting things…
I have learned many interesting things about tea. The tasting session was also engaging, as we got to guess different teas and herbal infusions. It was truly fascinating. They are really kind and enaging.
25. tammikuuta 2025
Vastaus yritykseltä Tea2you
Dear Veronica,
It's lovely to hear that you had a wonderful time at your Health Tea tasting. The team loves spending time sharing their knowledge with wonderful customers like you. I hope you left with some lovely teas.
Kind regards,
Ratan
This tea is truly amazing
This tea is truly amazing. I love how simple they have made drinking a loose leaf tea. I simply put the leaves in, they sink to the bottom, and I have 100% fresh tea.
16. tammikuuta 2025
Vastaus yritykseltä Tea2you
Dear Bekah,
Thank you for taking the time to write us a review, it means a lot. Our tea really is that easy to brew! I hope you enjoy your order.
Kind regards,
Ratan
Excellent customer service
I emailed to ask if my order could be expedited and I was delighted to hear that my order was taken by hand and posted for next day delivery without any extra cost to me. This is customer service at its best.
7. tammikuuta 2025
Vastaus yritykseltä Tea2you
Dear Mrs G,
Thank you for your lovely review! Your words are very kind. It was our pleasure to get your parcel sent out ASAP. I hope your tea arrived on time and is being enjoyed.
Kind regards,
Ratan
Interesting, tasty but noisy
The teas are lovely and the tasting experience (7 teas) was very nice. We learned a lot. The downside is, the shop space is very small (just big enough for maybe 4 people max). And the session runs at the end of the day when the market is being shut up and cleaned. So the floor cleaning machines were running just outside which made it very noisy. Running this session in a space away from the shop floor where perhaps you can sit and be a bit more comfortable would make it better overall. But we enjoyed the teas and will be back to buy more!
17. tammikuuta 2025
Vastaus yritykseltä Tea2you
Dear Sam,
Thank you for you kind feedback on our teas and your experience. I am sorry you found the shop in Borough Market a bit too noisy. We also host Tea Tastings at our other location in Bermondsey which is quieter. There, we also offer a Health Tea Tasting if you're interested in visiting us again and trying some more of our teas - https://tea2you.co.uk/products/health-tea-tasting-and-blending
Glad to hear you are enjoying your teas!
Kind regards,
Ratan
Vastaus yritykseltä Tea2you
Dear Andrew,
Thank you for leaving us a great review! It means a lot. Please enjoy your tea.
Kind regards,
Ratan
Great Teas
Great Teas and such a nice Company. They put in a personal note with my package and an extra tea to try.
I really appreciate that personal touch.
Thank you Tea2you
1. tammikuuta 2025
Vastaus yritykseltä Tea2you
Dear Sara,
Thank you very much for leaving us such wonderful feedback! It's lovely to hear how much you appreciate the effort we put into all of our orders here at Tea2you. I hope you enjoy your tea!
Kind regards,
Ratan
Prompt delivery of the most delicious…
Prompt delivery of the most delicious tea, lovely hand written note and cute free sample! What's not to like ❤️
9. tammikuuta 2025
Vastaus yritykseltä Tea2you
Dear Paula,
Thank you for taking the time to write us a lovely review, it means a lot! Your words are very kind. Please enjoy your tea.
Kind regards,
Ratan
Vastaus yritykseltä Tea2you
Dear Julie,
Thank you for leaving us a great review! I hope you enjoy your tea.
Kind regards,
Ratan
Packaging problem
The service and product are good. But my order was delayed because the Royal Mail could not deliver because it was in a box which would not go through my letterbox. It was only an 80 gram item which could have gone into a padded envelop. Instead it was in a box about 9 inches square. A waste of packaging and it caused me unnecessary inconvenience Tom Jupp
6. tammikuuta 2025
Vastaus yritykseltä Tea2you
Dear Tom,
I am very sorry for the inconvenience caused. We ususally pack our Darjeeling 2nd Flush in a box to avoid the delicate leaves being crushed by Royal Mail. I am aware however that you are a regular customer and normally recieve your tea in a padded envelope. Going forward, I will make sure your orders are always in an envelope.
Sorry again for this issue.
Kind regards,
Ratan
Best masala chai - nothing compares
Only ever buy my masala chai from you it's the best haven't found any other brand that compares in flavour. Always bulk buy as I hate running out!!
3. tammikuuta 2025
Vastaus yritykseltä Tea2you
So wonderful to hear that our Masala Chai brings you joy! Thank you for your continued custom.
Kind regards,
Ratan
Exceptional tea with exception customer…
Exceptional tea with exception customer service! I bought tea while on a visit to London, loved the tea so much I ordered more immediately when I returned home. Delicious!
25. marraskuuta 2024
Vastaus yritykseltä Tea2you
Dear Kathie,
Thank you very much for taking the time to write this wonderful review. It warms my heart to know how much you love my tea!
Kind regards,
Ratan
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