By employing a decent chef. My hosin duck was swamped with sauce and it destroyed any other flavour you cud find. It is very expensive and I wasnt even offered a free dessert or coffee after complaini... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered both the self care pamper hamper and the zilzie hamper. Both arrived on time and luxuriously packaged in 2 lovely boxes. Presentation was awsome. Goods were excellent. My daughter loved it. Co... Näytä lisää
Yritys on vastannut
Gorgeously presented box, great mix of products exactly as per order however the bacon bits packet was open, after I guess being popped by the weight of the glass alcohol bottle in transit. Two of... Näytä lisää
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Easy to order from the Tastebuds website even though we are in the UK. Hamper was delivered in good time. Very happy with this part of the experience. Unfortunately the gift card was not included so... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Tastebuds
Yrityksen kirjoittama
Delivering Chocolate Smiles Australia Wide
Share some smiles with your loved ones by discovering our incredible range of a Chocolate Bouquets and edible Gift Hampers, crafted with a range of quality handpicked items.
Whether a loved one has a Birthday coming, celebrating an Anniversary, Housewarming, New Baby, or any Occasion, our wide range of edible gift hampers are designed to delight and surprise! Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan, gluten free and organic items and many other exciting products, with free next day delivery Australia-wide.
At Tastebuds Australia we specialise in the art of gifting, which is why being innovative is at the heart of everything we do. From personalised gifts to creating your own custom hamper, we let you hand-pick your favourite items to add that an extra personal touch.
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new fun and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas Gifts, Chocolate Bouquets, Gifts for Him, Gifts for Her, Gift Hampers and Corporate Gift boxes.
Take a look through our online store and discover new ways of gifting!
Yhteystiedot
28 Volt Circuit, 3175, Dandenong South, Australia
- 1300 733 968
- customerservice@tastebuds.com.au
- tastebuds.com.au
3,4
Keskitasoinen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy to order online and very quick…
Easy to order online and very quick delivery. More than happy with the result.
17. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Dave,
Thank you for your kind words! We're thrilled to hear that you were happy with the ordering process and delivery.
We look forward to serving you again soon!
Kind regards,
The Tastebuds Team
was able to purchase vegan boxes for my…
was able to purchase vegan boxes for my two vegan work colleagues and their appreciation of getting a hamper they can enjoy was so wonderful to see.
5. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Mariene,
Thank you for your lovely feedback! We're so glad to hear that your vegan colleagues appreciated their hampers. It's always great to know our gifts can be enjoyed by everyone.
We appreciate your support and hope to serve you again soon!
Kind regards,
The Tastebuds Team
Arrived quickly
Arrived quickly, everything is there - my mum is stoked. Thank you
17. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Marie,
That's wonderful to hear! We're thrilled your mum loved the gift. Thank you for sharing such a lovely review.
Kind regards,
Th Tastebuds Team
Read my emails and make things right
5. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Aish,
Thank you for reaching out.
We sincerely apologise for any inconvenience caused. We are currently reviewing your emails to address the situation and ensure a resolution is provided promptly. Your feedback is important to us, and we appreciate your patience as we work to make things right.
Kind regards,
The Tastebuds Team
easy ordering
easy ordering. Made my own hamper to suit my hubbys taste. Fast delivery
16. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Narelle,
Thank you for your review! We're glad to hear you had a smooth ordering experience and that your hubby loved the hamper.
Kind regards,
Tastebuds Team
I have no idea whether my 90.year old…
I have no idea whether my 90.year old father received his delivery..l can't ask him because he has a weak heart and will stress about it..a simple notification once delivered would have addressed this problem...he hasn't mentioned it to me..EDIT..My 90 yr old father received the delivery 5 days late, so not on his birthday..that's terrible..
The hamper looked great when l ordered it..
15. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Robert,
Thank you for your feedback. We sincerely apologise for the delay in your father's delivery, especially as it was intended for such a special occasion. We understand how disappointing this must have been.
We are glad to hear he has now received the hamper, and we hope he enjoyed it. Your feedback is invaluable to us, and we will work on improving our processes to prevent such delays in the future.
Kind regards,
The Tastebuds Team
The service is quick, and presented well,
I love the quick service,and easy to choose the right gift,
4. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Dianne,
Thank you for your wonderful feedback! We’re so pleased you found the service quick and the gift selection easy.
Kind regards,
The Tastebuds Team
I found the ordering process…straightforward
I found the ordering process straightforward with plenty of great options available. However, I had issues when trying to update the delivery address after placing an order. Despite reaching out via email and phone, only one of my two delivery address changes was updated successfully. For the other, I was promised follow-up and confirmation, but I received no response and ultimately got a delivery notification for the wrong address. This lack of support was frustrating and disappointing considering this was a Christmas present.
16. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Carly,
Thank you for your feedback. We sincerely apologise for the inconvenience caused. During the busy holiday period, orders are processed quickly, and we did our best to address your inquiry. Unfortunately, one address change was not updated successfully, and we understand how disappointing this was.
We appreciate your understanding and will work to improve our processes.
Kind regards,
The Tastebuds Team
still not delivered!
16. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Emma,
hank you for your feedback. We sincerely apologise for the inconvenience caused. During the busy holiday period, orders are processed quickly, and we did our best to address your inquiry. Unfortunately, one address change was not updated successfully, and we understand how disappointing this was.
We appreciate your understanding and will work to improve our processes.
Kind regards,
The Tastebuds Team
Clunky
I felt that the website was clunky and when ordering for a client. I wasn’t easily able to distinguish between their details and my own.
The delivery notifications were all over the place and didn’t seem to be in sync with the delivery. I had to call
My client to confirm if they received the delivery. They did enjoy the gift which was something but wouldn’t use the service again.
3. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi John,
Thank you for your feedback. We appreciate your comments and will work on improving the ordering process and delivery notifications. We hope to have the opportunity to serve you better in the future.
Kind regards,
The Tastebuds Team
Easy to order and quick delivery
14. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Carolyn,
Thank you for your feedback! We're glad to hear that you found the ordering process easy and the delivery quick. We look forward to serving you again!
Kind regards,
The Tastebuds Team
Vastaus yritykseltä Tastebuds
Hi Jodie,
Thank you for your wonderful review! We're thrilled to hear you loved the presentation, fast delivery, and the gifts. 😊
Kind regards,
The Tastebuds Team
Perfect fast postage great deal happy…
Perfect fast postage great deal happy with my purchase 😀
12. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Leah,
Thank you for your lovely review! We're so glad to hear you were happy with the fast postage and your purchase. 😊
Kind regards,
The Tastebuds Team
Bad customer service
Website mixed names & addresses up. Customer service non existent due to it being Christmas. I won't use this company again.
13. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Nell,
We sincerely apologise for the mix-up with the names and addresses. Due to the busy Christmas period, there have been some delays in fulfilling and dispatching orders quickly. For any changes to your order, please contact our customer service team for further assistance. We truly regret any inconvenience caused and appreciate your understanding.
Kind regards,
The Tastebuds Team
Delivery issue
I paid $20 extra for the same day delivery
I ordered two hampers.(same day delivery)
I received only one box after two days and second box after five days , I had to call many times .
Still no one said that at least the extra money that I paid will be refunded.
10. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Singh,
We sincerely apologise for the delay in your delivery, and we understand how frustrating this must have been. Unfortunately, as the orders have been delivered, we're unable to refund the extra delivery charges. We truly appreciate your understanding, and we're grateful for your patience throughout the process. If you have any further concerns, please do not hesitate to let us know.
Kind regards,
The Tastebuds Team
The parcel wasn’t supposed to be…
The parcel wasn’t supposed to be delivered until the 19th December 24…why put an option to choose a date if you are just going to ignore it!!
11. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Sharon,
We sincerely apologise for the confusion regarding the delivery date. We understand your frustration and will look into this to ensure it doesn’t happen again. Thank you for bringing it to our attentio
Kind regards,
The Tastebuds Team
Vastaus yritykseltä Tastebuds
Hi Mel,
Thank you for your great review! We're so happy to hear you were pleased with the quick delivery, packaging, and hamper. 😊
Kind regards,
The Tastebuds Team
Christmas Bouquet
Amazing hampers,fast and easy service, this is my third time in buying from Taste Buds, highly recommend.
11. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Alison,
Thank you so much for your wonderful review! We're thrilled to hear you've enjoyed our hampers and service for the third time. Your recommendation means a lot to us, and we look forward to serving you again soon! 😊
Kind regards,
The Tastebuds Team
Was happy with the gift and value for…
Was happy with the gift and value for money.
Disappointing that the gift was delivered on the Friday when the recipeint wasn't there rather than the Monday that was specifically requested
11. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Rosemary,
Thank you for your feedback, and we're glad to hear you were happy with the gift and its value. We sincerely apologise for the early delivery. Due to the busy period, our delivery partner informed us that the order was delivered a little earlier than requested. We understand this was inconvenient, and we hope the recipient was still able to enjoy it. Please let us know if there’s anything further we can assist with.
Kind regards,
The Tastebuds Team
Vastaus yritykseltä Tastebuds
Hi Leanne,
Thank you for your kind review! We're so glad to hear your order arrived within two days, and we truly appreciate your gratitude. 😊
Kind regards,
The Tastebuds Team
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