By employing a decent chef. My hosin duck was swamped with sauce and it destroyed any other flavour you cud find. It is very expensive and I wasnt even offered a free dessert or coffee after complaini... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered both the self care pamper hamper and the zilzie hamper. Both arrived on time and luxuriously packaged in 2 lovely boxes. Presentation was awsome. Goods were excellent. My daughter loved it. Co... Näytä lisää
Yritys on vastannut
Gorgeously presented box, great mix of products exactly as per order however the bacon bits packet was open, after I guess being popped by the weight of the glass alcohol bottle in transit. Two of... Näytä lisää
Yritys on vastannut
Easy to order from the Tastebuds website even though we are in the UK. Hamper was delivered in good time. Very happy with this part of the experience. Unfortunately the gift card was not included so... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Tastebuds
Yrityksen kirjoittama
Delivering Chocolate Smiles Australia Wide
Share some smiles with your loved ones by discovering our incredible range of a Chocolate Bouquets and edible Gift Hampers, crafted with a range of quality handpicked items.
Whether a loved one has a Birthday coming, celebrating an Anniversary, Housewarming, New Baby, or any Occasion, our wide range of edible gift hampers are designed to delight and surprise! Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan, gluten free and organic items and many other exciting products, with free next day delivery Australia-wide.
At Tastebuds Australia we specialise in the art of gifting, which is why being innovative is at the heart of everything we do. From personalised gifts to creating your own custom hamper, we let you hand-pick your favourite items to add that an extra personal touch.
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new fun and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas Gifts, Chocolate Bouquets, Gifts for Him, Gifts for Her, Gift Hampers and Corporate Gift boxes.
Take a look through our online store and discover new ways of gifting!
Yhteystiedot
28 Volt Circuit, 3175, Dandenong South, Australia
- 1300 733 968
- customerservice@tastebuds.com.au
- tastebuds.com.au
3,4
Keskitasoinen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Delivered quickly!
17. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Thank you for your kind feedback! We're delighted to hear your order was delivered promptly. We look forward to serving you again in the future! 😊
You use my mother's name all the time …
You use my mother's name all the time Sheila Ballard ,.I. am your customer Christina Ballard I sent a gift to my mum last year, and you keep saying she is your customer , it's not her it's me Christina Ballard please right this it is very disconcerning
21. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Hi Christina,
Thank you for reaching out and for bringing this to our attention.
We sincerely apologise for the confusion caused. While we are unable to update account details on your behalf due to our system settings, you can log in to your account on our website and edit the details directly. This will ensure your name is correctly reflected moving forward.
If you need any assistance with this process, please do not hesitate to let us know. We truly appreciate your patience and understanding, and we’re committed to ensuring a smoother experience for you in the future.
All went wrong....billing…
Everything went wrong....billing ...specified birthday wrong by 10 years...credit card details and wrong hamper
17. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for reaching out to us.
We’re sorry to hear about the issues you’ve experienced with your order. To assist you further, could you please get back to us promptly with the details so we can resolve this for you as quickly as possible?
Thank you for your understanding, and we look forward to hearing from you.
Vastaus yritykseltä Tastebuds
Thank you for sharing your feedback. We sincerely apologise for any inconvenience caused by the chocolates melting during transit.
We take great care in packaging our hampers to ensure they arrive in the best possible condition. However, extreme weather conditions or transit durations can occasionally affect certain products.
Please feel free to reach out to us directly at [contact information] so we can look into this further and assist you.
The order was fulfilled within the same…
The order was fulfilled within the same day so was reliable. Though I was home did not hear the door knock, the parcel was left at the front door and an email with photo was sent. since it was a hot day and it was chocolates, it was luck that I saw the email quickly.
19. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for sharing your experience with us. We're glad to hear that the order was fulfilled promptly. We also appreciate your feedback regarding the delivery process. We understand that on hot days, deliveries containing chocolates can be a concern, and we’ll make sure to take this into account for future deliveries.
We value your input and will continue to strive to improve our service.
Excellent way to send gift to family etc.
Easy site to build a box and prompt delivery. Recipients were impressed. Would like a few more chocolate options for build a box. More flavours other than nuts,etc. Maybe mint, honeycomb?
15. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your thoughtful feedback! We're glad you found the site easy to use and that the recipients enjoyed their hampers. Your suggestion for additional chocolate options, such as mint and honeycomb, is greatly appreciated—we’ll pass this on to our team for consideration as we continue to enhance our offerings. 😊
Impeccable customer service
I was unsure about a product I was interested in purchasing, the online support person was very knowledgeable about all products on offer and addressed my query perfectly 👌
15. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your kind feedback! We're thrilled to hear our online support team was able to assist you so effectively. Your satisfaction means a lot to us, and we’re always here to help with any queries you may have. 😊
Delivered 2 days after they were ordered
I ordered on 14/1/25 for express delivery 15/1/25, wasn't delivered till 16/1/25! The birthday was 15/1/25.
You can't tell those chocolates were refrigerated for the two it took to get there? Very disappointed.
14. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Hi Kim,
We sincerely apologise for the delay and the inconvenience caused. We understand how important the timing was for the birthday, and we regret that the delivery was not as expected. Thank you for your feedback; we'll ensure to address these issues moving forward.
Kind regards,
The Tastebuds Team
It took 4 days to be delivered
It took 4 days to be delivered would be the only thing I wasn't happy about
14. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for sharing your feedback. We sincerely apologise for the delay in delivery. We strive to ensure timely service and will look into this to prevent any future delays.
Really easy and quick ordering and…
Really easy and quick ordering and delivery. Exactly what I wanted as the person I was gifting doesn't like milk chocolate so having all dark chocolate was perfect.
13. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you so much for your lovely feedback! We're thrilled to hear that the order was exactly what you were looking for and that it worked perfectly for your recipient. We appreciate your support and hope to assist you again in the future.
Delivery was on time
Delivery was on time, chocolate arrived a little melted but easy fix to put in fridge. Mrs was happy
12. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your feedback! We're glad the delivery was on time and that your Mrs. was happy with the gift. We apologise for the chocolates arriving a little melted, but we're pleased to hear that it was easily resolved. We appreciate your understanding and look forward to assisting you again.
Big request delivered on time
I ordered the hamper on Sunday and it was delivered to Dallyellop in WA in just two days! I paid express delivery for a few extra dollars! When I first was notified by the courier they said it would take 8 days which upset me but it turned out very well! The hamper was well presented! Thanks
12. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your feedback, and we sincerely apologise for the delay in delivery despite the express service being chosen. We understand your frustration and will investigate the matter further. Your experience is important to us, and we'll work on ensuring improvements for future deliveries.
Very quick delivery time and good price…
Very quick delivery time and good price for items. Excellent 😊
7. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your lovely feedback! 😊
We’re thrilled to hear you were happy with the quick delivery and found the items to be well-priced. Your satisfaction means the world to us!
Undelivered Hamper
My order was put through for a christmas eve as a same day delivery. It has been 2 weeks with no updates - saying that the order is needed to be updated by the courier. It is 2 weeks overdue. No comment to refund my delivery fee or the fee of the hamper! It was over $150! Do not use them! Trying to get in touch with customer service is a nightmare - noone answers your call and I have requested a refunded and the order cancelled.
24. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tastebuds
Hi Alyse,
We sincerely apologise for the frustration and inconvenience you’ve experienced. We completely understand your disappointment, especially given the delay and lack of updates. We are currently investigating the issue with the courier, and I will ensure your request is promptly addressed. Please allow us some time to resolve this matter. Thank you for your patience, and we truly appreciate your feedback.
Kind regards,
The Tastebuds Team
Disappointed
Firstly, my original order wasn't available. I really didn't like the replacement, but I accepted it as I wanted my sister to receive something for her birthday.
Secondly, I know you said you tried to contact me regarding replacement, but when I tried to contact by phone, three times, I was put on hold. I was then told the person was unavailable. I have used your company quite often and have always been pleased with the customer service. However, the last three times have been less than satisfactory. In the future I will seek alternatives for gifts.
2. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Hi Janet,
We sincerely apologise for the experience you've had with your recent order. We understand how frustrating it must have been, and we're truly sorry that your expectations were not met.
Thank you for being a loyal customer, and we regret that your recent interactions did not meet the high standards we aim to provide. We truly value your feedback and will be looking into these matters to ensure a better experience in the future.
If there’s anything else we can assist you with, please do not hesitate to reach out.
Kind regards,
The Tastebuds Team
Beautifully presented hamper of goodies…
Beautifully presented hamper of goodies delivered to my son and his family for Christmas. Great communication from Tastebuds, I will definitely be sending more of their hampers to my friends and family for future special occasions.
I would highly recommend this company.
21. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Kerrie,
Thank you so much for your kind words and thoughtful review. We are absolutely delighted to hear that your son and his family enjoyed the hamper, and that the communication and service met your expectations.
We truly appreciate your recommendation and look forward to helping you celebrate many more special occasions in the future. If there's anything else we can assist with, please don't hesitate to reach out.
Kind regards,
The Tastebuds Team
Great customer service. Great product
My order was partially delivered. Customer service got onto it quickly and ensured my gift was delivered in full
19. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Thank you for your feedback! We're glad to hear that our customer service team was able to resolve the issue quickly and ensure your gift was delivered in full. We truly appreciate your patience and understanding.
If you need anything else, feel free to reach out.
Vastaus yritykseltä Tastebuds
Hi John,
We're so glad to hear your aunt appreciated the gift! Thank you for sharing this with us. If you ever need assistance again, please don't hesitate to reach out.
Kind regards,
The Tastebuds Team
Did not deliver on the date requested
Did not deliver on the date requested. They did not bother to contact me about the late delivery. I did not know it had been delivered until I asked the person and was told they had not received a delivery. I then contacted tastebuds to ask why it had not been delivered and was told it had been picked up 7 days prior and it was scheduled for delivery 7 days late. After asking where it had been sitting for 7 days as it had chocolate in it, I was advised that they would look into it and I would receive an email with an update. Email was never sent.
16. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Debbie,
I sincerely apologise for the experience you've had and the delay in delivery. This is certainly not the level of service we aim to provide. I understand your frustration, especially with the lack of communication regarding the status of your order.
We will investigate the matter further and ensure that this doesn’t happen again in the future. I kindly ask for your patience as we look into the details and provide an update as soon as possible. If you have any additional concerns in the meantime, please don’t hesitate to contact us.
Kind regards,
The Tastebuds Team
Found quite easy to order
14. joulukuuta 2024
Vastaus yritykseltä Tastebuds
Hi Janice,
We're happy to hear that you found the ordering process easy! If you need any further assistance, feel free to reach out.
Kind regards,
The Tastebuds Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.