We wanted to travel to Italy via train over the Gothard Pass, and saw this company offering train package holidays. I have to say I was a bit sceptical using a bespoke company like this, but we were... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We very much enjoyed our experience of visiting Venice and the route that Taylor Made Rail worked out for us en route for our 6 nights away - first night in Cologne, 2nd in Innsbruck, our 3 nights i... Näytä lisää
We have just arrived back from 8 day trip with Tailor made rail. Our trip included Cologne,Innsbruck, Florence, Siena & Turin We had an amazing time as this was our first Rail trip with this co... Näytä lisää
Tailor Made Rail enabled us to create a memorable journey across the Alps. The bespoke itinerary was very well planned in terms of timings and the hotels were conveniently close to the stations. As a... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Tailor Made Rail
Yrityksen kirjoittama
About us
Tailor Made Rail is a specialist tour operator providing independent, unescorted holidays by train throughout Europe, the USA, Canada, Morocco and South Africa. Our team of rail experts offer unparalleled advice and expertise, enabling you to make the most out of both the journey and your time in the destination.
How it Works
Choose when you would like to travel and where you would like to go. Think about whether you want to experience lots of places and journeys in a short time, or would rather base yourself in one place with a nice journey to get you there and back, possibly with stops along the way to make things as relaxed as possible.
Start Planning Here
Yhteystiedot
34-36 Gray's Inn Road, WC1X 8HR, London, Yhdistynyt kuningaskunta
- 020 3322 7741
- info@tailormaderail.com
- tailormaderail.com
4,8
Erinomainen
835 arvostelua
Pyytää asiakkailta arvosteluja
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Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good communication and customer service…
Good communication and customer service throughout our experience of TMR. Flexibility with our plans, and the information sent by email and also paper copies, was all very helpful. The hotels were of a very high standard an the first class upgrade made our train journeys more comfortable, and that little bit more special.
Thank ylou again for an amazing holiday.
25. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hi Jeanne,
Thank you very much for your review and for telling us about your holiday. We are really pleased to hear that you enjoyed it and that the first class upgrade made it extra special. It is good to know what you found the hotels to be comfortable too.
Thank you for letting us know you found our service and paperwork efficient too.
We hope to have the pleasure of arranging more travels for you sometime soon.
Kind regards,
The TMR Team
all arrangements perfect
all arrangements perfect. Hotels as requested in terms of type of room etc. They even pre-warned us of a rail strike. And they kindly printed out our reservations in paper form at my request.
Highly recommended
26. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hi Peter,
It was great to have you travel with us again and we are thrilled that everything ran smoothly. We were glad to help with the rail strike and are happy to hear that it didn't detract from your holiday.
We look forward to our next trip with you, if and when the time comes for another TMR adventure.
Kind regards,
The TMR Team
Great personalised service
Great personalised service. Tailor Made Rail did a great job booking us convenient trains and hotels for the places we wanted to stay. Everything went smoothly thanks to their efficient organisation and helpful information. They responded quickly and helpfully to all our queries and requests. Would definitely book with them again.
25. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hi Sarah,
Thank you very much for your review and for taking the time to tell us about your holiday.
We are so pleased to hear that your trip went smoothly and that you found us efficient and helpful. This is great to hear.
We'd love to hear from you again and we look forward to discussing future holiday plans!
Kind regards,
The TMR Team
Baltic States
The trip to the Baltic States took us from London across Europe. The trip was well thought through by the team.
The journey seamless, hotels very good and central.
25. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hello Pam,
Thank you for your review and for letting us know about your holiday.
We are really pleased to hear that you enjoyed it and that the hotel choices worked for you. It is great to hear that it all ran smoothly for you.
Kind regards,
The TMR team
Emily at TMR was extremely helpful in…
Emily at TMR was extremely helpful in making suggestions for example sending our suitcase ahead.She chose really good hotels for us and her itinerary which included overnight stops en route avoided us having long journeys.
25. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hi Martin,
Thank you for your review. We are very pleased to hear that you enjoyed your holiday and that our suggestions made the plans more leisurely for you.
We are delighted that you enjoyed your holiday.
Kind regards,
The TMR Team
went above and beyond to make our…
went above and beyond to make our holiday work around last minute rail strikes in France and Italy
25. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hello Kaye,
Thank you for your review. We were very happy to help work around the strikes and are glad to hear that your holiday was enjoyable with the new contingency plans in place.
Thank you again for writing and we hope to arrange more rail adventures with you again soon.
Kind regards,
The TMR Team
Great service
Great service, very well organised trip, loved it, all hotels great, timings perfect, would definitely recommend. We missed the Bernina Express due to a late train from Italy, so unfortunate but didn’t detract from the holiday. The team at TMR emailed alternative train options to get to Chur, which did follow most of the route of the Bernina.
25. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hi Mark,
Thank you for your review. We are so glad to hear that the missed Bernina train didn't detract from your holiday and were pleased to help with alternatives.
We are really glad to hear that you enjoyed the holiday and that the itinerary worked well for you.
We hope to have you travel with us again soon.
Kind regards,
The TMR Team
What an amazing experience!
At 77 years old we wondered whether this trip might be too much for us, especially with digital tickets etc., but from start to finish TMR were helpful and contactable.
Our trip started and finished in Málaga and the rail journey to Barcelona was added to the schedule.
Every hotel was above expectations, both in quality and location, and the breakfasts were magnificent.
An Italian transport strike threatened our journey from Venice to St Moritz, but a phone call to TMR soon solved the problem for us.
If anyone might be put off by not speaking the local language, we met people from all over the world and the only person who couldn't speak English was a man from Moldova in Vienna.
It was a trip of a lifetime for us and we have already recommended TMR to several of our friends.
25. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hi Roger,
Thank you for your review. We are delighted to hear that your holiday was a trip of a lifetime and are honoured that you chose us for your special plans. We are glad that the trip planning worked for you and that you felt supported along the way. This means a lot to us.
Thank you for recommending us too!
We hope to help you plan another rail adventure sometime.
Kind regards,
The TMR Team
Good knowledge and communication
They organised my personal itinerary making suggestions and advising good knowledge on the Cinque Terre location. Communication was excellent.
1. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hello Dave,
Thank you for your review. It is great to hear that you felt our communication was excellent and that your itinerary was personalised well for you. We are glad you had a great holiday.
We hope to have the pleasure of arranging another trip for you soon.
Kind regards,
The TMR Team
The train journey organised from Engand to and across Switzerland
The train journey organised from England to and across Switzerland was excellent. All good depature times. The accomodation was all within easy acess from the train stations first class travel throughout I can highly recommend.
12. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hi Deborah,
Thank you very much for taking the time to write a review. We are so glad to hear that the holiday suited you well in terms of hotels and timings. We are glad you like the upgrade to first class as well, that's great!
We hope to have you travel with us again soon.
Kind regards
The TMR Team
Fantastic out of hours help when our…
Fantastic out of hours help when our train was cancelled. All the staff were really helpful.
25. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hi Sandy and Liz,
Thank you for writing. We are so pleased to hear that we were able to help when things were disrupted. We hope this glitch didn't detract from your holiday too much and that everything went smoothly otherwise.
Thanks again for bring in touch.
Kind Regards,
The TMR Team
Vastaus yritykseltä Tailor Made Rail
Hi Simon,
Thank you so much for your review. We are so pleased to hear that you enjoyed our service and had a good holiday.
Thank you again for writing, we hope to hear from you again soon.
Kind regards,
The TMR Team
Well organised
Well organised, responsive to needs. Was our first trip of this nature and we thoroughly enjoyed. Only blot was lack of tickets for the boat trip but that eventually got sorted.
25. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hi Tony,
Thank you for writing. We are glad to hear that you enjoyed your holiday and that you found us to be responsive and organised, this is great news.
We are glad we were able to sort the issue with the boat tickets - thank you for bringing this to our attention. We hope we have the pleasure of arranging another holiday for you sometime.
Kind Regards,
The TMR Team
A great rail travel experience
We’ve used TMR a couple of times, they’ve always provided a great service suggesting itineraries, organising tickets and hotels, keeping abreast of timetable changes and engineering works and providing support when things change while travelling. Our recent holiday went without a hitch despite a couple of quite intense days involving 3 or 4 changes of train in one day. Cant recommend them highly enough! Will definitely use again.
3. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hi Robert,
Thank you for your review. It was great to have you travelling with us again and we are glad that this trip was another success.
We are glad that the travel all went well, even with the multiple connections.
Thank you again for writing and we look forward to making plans together again soon.
Kind regards,
The TMR Team
Highly recommend TMR
Tailor Made Rail do a fantastic job of organising trips. We had 16 days in Spain recently. The hotels were good to excellent, the travel all went smoothly, the planning and customisation of our trip was very well organised and the communication was very good.
We had a wonderful time.
I recommend them very highly.
25. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hi David,
Thank you so much for your review. We are thrilled to hear that you enjoyed your holiday in Spain and that the travel all went smoothly. It is great to hear that the customisation of your trip went well and that you found the communications with us to be efficient. This means a lot to us and we hope to have you travel with us again in future.
Kind regards,
The TMR Team
Wonderful holiday
Wonderful holiday. TMR ensured everything ran smoothly. Trains were all to schedule and the hotels were lovely, especially the ERIKA Boutique Hotel in Kitzbuhel.
The scenery was stunning and great to be able to sit back and relax & just enjoy it.
Communication has been good throughout the booking and comprehensive documentation was provided prior to the holiday.
We will do another railway holiday in the future.
25. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Dear Elisa,
Thank you for your review. We are so glad to hear that you had a wonderful holiday and that the hotels were right for you.
It is also great to hear that you found the documentation clear and comprehensive, thank you for letting us know.
We look forward to planning you another rail holiday, if you use TMR for your future plans.
Kind regards,
The TMR Team
Another great holiday.
Another great holiday.
Everything booked for us worked out perfectly.
2. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hi Stephen,
Thank you for your review and for travelling with us again. We are so pleased to hear that everything went smoothly and that you had a good holiday.
We hope to have you travel with us again soon.
Kind regards,
The TMR Team
Expertise is invaluable
Experience of two trips tells me that the staff at Tailor Made Rail really know what they're doing. The itineraries have been great but, in particular, the hotel choices have been fantastic. We've stayed in six hotels, all of them terrific in their different ways. It's the knowledge of the available accommodation and the European rail system that I really value.
6. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Dear Richard,
Thank you very much for your review. It was great to have you travel with us again. We are delighted to hear that you enjoyed your holiday and that you felt the hotels were just right for you.
We hope we have the pleasure of arranging another holiday for you again soon.
Kind regards,
The TMR Team
Never booked with this company before…
Never booked with this company before and first train holiday I have been on.
Staff were very helpful, sorted all of our requests out and even contacted us with alternative routes when the Italians went on strike on one of the days we were due to travel. Suggested hotels easy to get to and upgrading rooms and train travel was easy.
Would recommend this company
15. toukokuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hi Graham,
Thank you for your review, we appreciate you writing.
We are honoured that you entrusted us with your first rail holiday and are so happy to hear you enjoyed it. We were glad to help with the Italian strike and are glad that the disruption didn't detract from your experience too much.
Thank you again for writing,
Kind Regards,
The TMR Team
Fantastic trip
Fantastic trip. Brilliantly organised. Would definitely do another trip through this company
7. kesäkuuta 2026
Vastaus yritykseltä Tailor Made Rail
Hi Rebecca,
Thank you so much for writing a review, we appreciate it. We are thrilled that you enjoyed your holiday and that you felt it was brilliantly organised.
We look forward to having you travel with us again soon.
Kind regards,
The TMR Team
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