tablecoversnow.com Arvostelua 

Timely, accurate, quality good.

Service was exceptional from the design support to the delivery of the table cloth. We received it just like we wanted.

I ordered custom table covers for my nonprofit organization, and the final product did not match the approved proof or my organization’s branding colors. The gold color printed much darker and more orange/brown than expected, making the table covers unusable for our branding needs.

I immediately contacted customer service and provided photos comparing the approved proof to the product I received. Despite the significant difference, I was only offered a 20% discount. I also purchased their package protection/insurance for added peace of mind, but when I reported the issue, it did not result in a remake or refund.

I expected a company specializing in custom products to stand behind its work and provide a solution when the delivered product did not match the approved design. Unfortunately, my experience with both the product quality and the resolution process was disappointing.

I hope the company improves its color-matching process and customer service policies for future customers.

Support was helpful. But the product exceeded expectations, and was shipped/arrived sooner than expected. Altogether, a great experience!

Ordered a Tablecloth and paid for $33.95 for expedited shipping service to ensure the tablecloth arrives for our convention. The proof had questionable guidelines on it, and we asked for clarification. We responded quickly. They answered and removed the guidelines 24 hours later.

After approving the proof, we get a message saying that due to us delaying approving the proof, we need to pay an additional $22.95 for shipping, otherwise the tablecloth will arrive 3 days after our event.

We were forced to pay this extortion fee to get this tablecloth one day before our event. Here's the kicker.... we ended up getting the tablecloth delivered 4 days before our event. It was never in danger of being late. We just got tricked and robbed for $22.95.

We complained via email, phone, and text, but they refused to understand the situation or make it right.

Super fast, great quality. Would use again.

I contacted tablecoversnow to make a 6ft tablecloth. It came out fairly well. I then returned to have 2-4ft tablecloths made and a banner. Spoke with someone who wrote up an estimate and posted it on my account. They keep sending me invoices to pay which I paid at the time of purchase. I did not know they made 2 orders for the exact same tablecloths.t hey kept claiming I hadn’t paid even after showing them the receipts and withdrawal statements from my bank. When I got the tablecloths, the print was very blurry, unlike the 1st order. The 2ft x 10ft banner I bought had nice print, on the cheapest banner that I’ve ever seen. This thing is so thin and poorly made that it will most likely only last 1-3 events if I’m even that lucky. Don’t waste your money on this company, they will only let you down.

Really terrible quality and they do not stand behind their products. We went in circles and they refused to honor their guarantee.

The WORST customer service ever. I ordered a table cover that I needed for an event with plenty of time to spare for shipping. I approved the proof and thought the order would be shipped and that I would receive it by the promised date. How wrong I was. They emailed me on a Saturday, saying they had a production issue and needed me to re-approve the design. I did this on Monday. I reminded them at this time that I needed the cover in hand by end of day on Wednesday as my event is Thursday morning. They wanted to charge me $114.00 for rush delivery even though the hold up was on their end of things. When I asked to be contacted by, or have the contact information for someone in a management position, I was refused. They sent another email asking me to pick my date of delivery preference with the only option for "free" being the one that is 8 days after my event. I told them I would not be paying the $114.00, asked them to send it via standard shipping, and then asked for the owner's name. I was then emailed by a third person in the sales department telling me they would not give me the name of the owner. I tried looking for their business license in the State of Texas, but there isn't one listed on the state's website. Very poorly run business.

I purchased a banner for my small business, and when I opened the top part where the pole that holds the banner up was bent. I reached out to customer service, sent pictures, and was basically to bad, so sad, when we sent it, it wasn't that way, so you are stuck out, it will still work. No offer to replace it or any other resolve. they offered a 15% discount to spend more money. Why would I do that, if you've shown me you don't care why would I spend more money with you. Their customer svc, sales team suck. The retractable banner equipment is VERY thin, I DO NOT recommend them at all. These people that don't care about small business, they kept offering me meniscal discounts to spend more money with them, whom I do not trust anymore. It's ridiculous that larger business, take advantage and don't give a flip about small businesses, most small business are funding their business from their income. And to waste over $100 on something subpar, is difficult. For small business every dollar count.

I ordered a black tablecloth with my logo. They shipped me a light blue table cloth with my logo. Receipt is clear as day. BLACK.
They are refusing to remake it for free.

I placed my order for a specific date, they changed it to a month later because I used a promo code they sent. When I asked to have it expedited, they wanted to charge my $60 and a 30% restock fee if I cancelled. This company is horrible, stay away.

I never received my item which ships from China. DO NOT TRUST THIS COMPANY. They kept telling me the product was stuck in customs and there was nothing they could do. UPS said it had cleared customs. They kept telling me they needed an update from UPS. I talked to UPS multiple times and they clearly had it and lost it. The company kept kicking the can down the road and refusing to give me an update or offer any replacement. TERRIBLE COMPANY. TERRIBLE SERVICE.

I ordered two white table covers with my black logo from TableCoversNow.com and the entire experience was unacceptable.

The covers arrived in what appeared to be overseas drop ship packaging, crammed into a thin plastic mailer that was excessively and sloppily taped. There was no structure, no protection, and no sign of professional handling. It looked careless and rushed.

When I opened the package, both “white” table covers had a clear pink tint. Not subtle. Pink. Completely unusable for a professional booth setup.

I contacted customer service immediately. They asked for photos, which I provided. The pink discoloration was clearly visible. They apologized but then claimed the photos were not sufficient and demanded that I fully spread the covers out. I did exactly that and sent additional photos. The fabric was still pink.

They responded again with more conditions. Now they required that I fully set the covers up on a table outside in direct sunlight before they would consider doing anything about it.

This requirement makes no sense. My booth is never set up in direct sunlight. A table cover is either white or it is not. Lighting conditions do not turn white fabric pink.

At that point it was clear they were not trying to resolve the issue. They were creating procedural obstacles to avoid taking responsibility.

Poor packaging. Incorrect color. Repeated photo demands. Constantly shifting requirements.

This was a frustrating and unprofessional experience from start to finish. I would not recommend this company.

AMAZING, Its beautiful, I'm extremely pleased with the table cover. The staff is so wondering and very helpful and pleasant, I will definitely let everyone I know to shop here.

Seriously, find a different vendor. Full stop.

They modified the files I sent them to match their screen colors and it came back wildly different than everything else i’ve printed with the same exact files. One being a very similar substrate that I ordered elsewhere at the same time. The template they have you use isn’t print ready so they have to, at the very least recreate the production file.

They have absolutely refused to reprint the piece properly citing “the print matched the screen colors” which is NOT how that works. Screen colors are never going to match printed colors unless you mess with it but even then something else will likely not be right.

Last, they print these in China which I was unaware of from the jump. Not really a huge deal, China does great work generally but my guess is they don’t want to fly another package across the pond.

This has been a week long pain in the @ss, please don’t willingly subject yourself to the 3 automated emails per day every couple hours saying “we haven’t heard back from you so we’re going to close this ticket” after taking 3 days per real human response.

Lesson for any businesses out there having similar issues with first time customers, stfu and just redo the work. Losing out on the ungodly amount of advertising they spend on me even after having ordered then making sure I only order one time but not fixing a problem wether you caused it or bot is literally the stupidest thing you could do.

We decided to have a table at an expo last minute. They got our order to us before the show and our table looked great. Really happy with the wrinkle free table cover, the material was better than expected.

RUN! from this company. This company’s customer service is terrible and doesn’t take any accountability and are not solution based people. They will take your money and if anything happens, you are out of luck with this company no matter what.

If anything happens with your order- you best to submit a chargeback right away.

Will never order from this company ever again and I advise anyone to not be fooled a place an order with them. They have a return and refund policy and do not honor it! Just a bunch of robotic scam artists.

I placed an international order with this company and paid in full. The company claims the order was shipped but later stated that the carrier returned the package to them due to an “incorrect company or receiver name.” I never received the package, and no delivery attempt was made.

According to the company’s own website, in cases of delivery issues they state that redelivery attempts and/or holding the package at the carrier’s local location will be attempted before a package is returned to the sender. Neither of these actions occurred in my case.

The package was sent directly back to China without any redelivery attempt, any hold at a local carrier location, or any notice or opportunity for me to correct the issue or collect the package.

Despite the package being returned to the seller and never delivered to me, the company refused to provide a refund or a free replacement. Instead, they offered to remake the order only if I paid an additional 50% of the original cost. I ended up having to go through my bank to get refunded.

This contradicts their stated delivery policy and shifts responsibility to the customer even though the seller’s own procedures were not followed and the goods were never delivered. I believe this constitutes an unfair and potentially deceptive business practice.

I was new to ordering from TableCoversNow, and my first purchase was a table cover. I’m also new to doing vendor events, so I really needed things to match and arrive on time. The table cover arrived quickly and it was perfect—no complaints at all.
Right after receiving it (around the first or second week of October), I ordered a matching banner. The table cover color was listed as Stone or Taupe, but those exact names didn’t appear in the banner options. One of the banner colors looked like the right match, but I wasn’t completely sure. I added a note to my order asking for confirmation that the banner color matched the table cover. I also called and spoke with a representative to make sure the differently named colors were indeed the same. She assured me they matched and confirmed the banner would coordinate with the cover.
When I placed the banner order, the shipping options all showed estimated dates still in October, which meant the banner should have arrived before my November 1 event. I chose the option that showed safe dates. Despite this, the banner never showed. A week passed—still nothing. Another week—nothing. I didn’t receive it until a full month later.
Each time I called or emailed, customer service insisted I “chose the wrong shipping,” even though I selected the option with dates that should have arrived in October, not a month later. After several back-and-forth conversations, I was finally told it had shipped and was with FedEx. It then sat for another two weeks in California without moving.
When it finally arrived, the storage bag I paid extra for was torn. And when I pulled out the banner, it was white—a color I never selected or requested. I immediately called and submitted images. Customer service has been the worst part of this whole experience. Every email came from a different person, no one followed through, and every response was a new excuse instead of a solution. No one addressed the torn bag, and no one acknowledged the fact that the banner they sent doesn’t match my branding at all.
Now I have a banner I can’t use, a damaged bag I paid extra for, and no resolution from anyone at this company. I am extremely disappointed and frustrated. This experience has been exhausting, and at this point, I’m planning to have my lawyer contact them.