Great customer service from T-mex Express. The courier had trouble finding my address, but T-mex emailed me straight away to let me know what was happening and the order arrived the next day. Really g... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent service, if they haven’t got something in stock they have called to let me know and it has been a very quick turnaround to get my parts which were required. Their communication is brilliant.... Näytä lisää
All items delivered promptly, some items were sent directly from the warehouse, it would have been useful to be informed of this in advance, as when the first package was opened there appeared to be s... Näytä lisää
Morning. I ordered a 2 1/2 inch plug. Received 3 inch. Unable to call, telephone does not exist, e-mailed but no reply. Awaiting. I spoke to Marcus who explained situation of male and female si... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kastelulaitteiden toimittaja
- Rakennustarvikkeet
- Kasteluletkut
- Putkien toimittaja
- Putkityötarvikkeet
- Vedenkäsittelylaitteet
Tietoja yrityksestä T-mex Express
Yrityksen kirjoittama
At T-mex Express, we are more than just a business; we are a family united by a common passion for engineering and a dedication to providing top of the range engineering & irrigation products. Founded with the goal of delivering quality products at great prices and with lightning-fast delivery times.
T-mex is a proud family-owned and operated business. Our journey began with a shared dream to create a one-stop shop for engineering and irrigation products that are reliable, affordable, and readily accessible. Drawing upon our combined expertise in engineering and agriculture, we set out to offer you the best solutions available on the market.
Our mission is simple yet profound: To empower individuals, and business by providing them with the essential tools and equipment they need for engineering & irrigation projects. We believe that access to high-quality products should not come at a premium, and we are committed to making these resources accessible to everyone.
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Contact Us
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Contact Us
Yhteystiedot
Moat Farm, Green Lane, ME17 3ES, Maidstone, Yhdistynyt kuningaskunta
- 01622470047
- sales@t-mex.co.uk
- t-mex.co.uk
4,7
Erinomainen
282 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Prompt and accurate response
11. helmikuuta 2025
Vastaus yritykseltä T-mex Express
Thank you for your kind review! We’re delighted to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again in the future.
Problem with member of staff.
I was under the impression that I paid for next day delivery. However it appears that rhere is a £10 surcharge for pipe. I did phone sales where I spoke to and a sales rep. On conclusion of the conversation I was asked to hold and then transfered to another employee who I told that a colleague had already clarified the issue. This employee did not seen satisfied that I had concluded my business. I was then spoken too extremely rudely, I have never ever been spoken too with such rudness and arrogance. I had nothing to communicate with this person from the outset. It was so crazy I had to laugh. It does appear that this person is unwell.
5. helmikuuta 2025
Vastaus yritykseltä T-mex Express
We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is always to provide clear communication and excellent service, so it’s disappointing to hear that we fell short in this instance.
Regarding the delivery charge, certain items, such as pipework, do incur additional fees due to their size and handling requirements. We always strive to make these costs clear at checkout, but we understand that it can sometimes be confusing.
Very helpful
Very helpful, great communication, fast service, no drama, extensive stock carried, I will recommend
5. helmikuuta 2025
Vastaus yritykseltä T-mex Express
Thank you for your fantastic review! We’re thrilled to hear you found our service helpful and efficient. We truly appreciate your recommendation and look forward to serving you again!
Vastaus yritykseltä T-mex Express
Thank you for your review! We’re glad everything was as expected and appreciate your support. Looking forward to serving you again!
Fantastic service and happy with item…
Fantastic service and happy with item bonus delivered the next day thanks.
28. tammikuuta 2025
Vastaus yritykseltä T-mex Express
Thank you for your kind words! We’re delighted that you’re happy with your item and that our fast delivery met your expectations. We appreciate your support and look forward to serving you again!
It was late in the day.......
It was late in the day, and I had no idea what parts I needed—but they took the time to sort everything out for me. Even though it was past their closing time, they still went above and beyond to make sure I got the right part, arranging first-class next-day delivery with a smile. That kind of service is rare these days. Highly recommend!
29. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä T-mex Express
We’re always happy to go the extra mile to help our customers, no matter the time of day. It’s great to hear that you had a positive experience, and we truly appreciate your recommendation
same as all ways spot on
6. tammikuuta 2025
Vastaus yritykseltä T-mex Express
Thank you for your support! We’re delighted to hear that you’re happy with our service as always. We truly appreciate your loyalty!
On phone were very helpful
3. joulukuuta 2024
Vastaus yritykseltä T-mex Express
Thank you for the review!
Product was perfect for my needs
29. marraskuuta 2024
Vastaus yritykseltä T-mex Express
Happy we could help you!
Vastaus yritykseltä T-mex Express
Thank you! Happy to help you for the future orders!
Vastaus yritykseltä T-mex Express
Thank you!
Vastaus yritykseltä T-mex Express
“Thank you for your kind words! We’re glad you’re happy with the price, delivery, and service. We appreciate your support!” 😊
Always great service Thanks
18. marraskuuta 2024
Vastaus yritykseltä T-mex Express
“Thank you for your continued support! We truly appreciate it and are always happy to help!” 😊
Vastaus yritykseltä T-mex Express
“Thank you! We’re glad you found the information clear and helpful. We appreciate your support!” 😊
The item I received eventually was just…
The item I received eventually was just as described and the complaints department were amazing. Yet again the courier used was appalling DHL will never be as good as the companies they work for refund for late delivery but the lies DHL come up with would be laughable if it wasn't for the problems they cause.when you pay for next day weekend its because that's what the job requires DHL will never ever understand customers requirements and penalties for delays
24. lokakuuta 2024
Vastaus yritykseltä T-mex Express
“Thank you for your feedback. We’re glad you were happy with the item and our complaints team’s support. We’re really sorry for the issues caused by the courier and understand your frustration.
Vastaus yritykseltä T-mex Express
“Thank you for your wonderful feedback! We’re thrilled to hear you’re happy with the service, price, and delivery speed. We appreciate your support!” 😊
All good easy to deal with great service
21. lokakuuta 2024
Vastaus yritykseltä T-mex Express
“Thank you for your feedback! We’re glad to hear everything went smoothly and that you had a great experience. We appreciate your support!” 😊
Very good staff
28. lokakuuta 2024
Vastaus yritykseltä T-mex Express
“Thank you for your kind words! We’re thrilled to hear you had a positive experience with our staff. We truly appreciate your feedback!” 😊
Vastaus yritykseltä T-mex Express
Thank you for your feedback! We’re glad to hear everything arrived on time and you’re satisfied with your purchase. 😊
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