Synchrony Arvostelua 

I honestly have no idea why Amazon uses Synchrony. All I want to do is pay off my regular/revolving balance, and then I usually have 1 promo balance of 0% for 6 months, so a 1/6th payment of the original promo balance. However, you are required to call in and speak with someone in India, who will then need to escalate to someone else in India to properly allocate your payment to avoid paying interest. This is a very simple task with all other credit card providers. But with Synchrony, this requires a 30 minute call every month and they still don't seem to actually understand what you want.

I have been a Synchrony Bank credit card customer for several years. Last week, Synchrony closed my accounts, stating that my account activity indicated a possible intent not to pay.

I have never missed or been late with a payment. All of my payments were consistently made through automatic payment (Autopay). I also maintain a credit score above 750 and have a strong payment history.

In addition, Synchrony forfeited more than $100 in accumulated cashback rewards associated with my accounts and refused to reimburse me for those rewards.

FRAUD FRAUD FRAUD. Never ever go to Synchrony for help. You wont get it. They infected all the credit cards, Lowes the worst/ Care credit another . Synchrony master card. They should be held accountable.

I opened a secured card with them in July, with my first bill due August 13. I payed the account off in full on July 24, yet they reported that I missed my payment, and seem to have a problem fixing THEIR screw-up. For over twenty years, I went without using credit, and it was recommended that I build some credit, and that this was the best way to do so. WRONG!!! Synchrony is the most incompetent company ever. I went, in less than a month, from having no credit, to bad credit. I am filing a report against them through my lawyer in hopes that they will pay for damages. If you have zero or bad credit, this company will destroy any hopes of improvement. I liked it better when I had no credit. At least that was respectable. F You Synchrony....

I made a mistake writing my bank account # in, received a $30 charge for a rejected payment. As I had just made a payment for $1062.34, I called the credit card company to ask if they could remove the charge from my account. They said unequivocally no! Great way to keep customers, guys! I'll use it every other month for something small, just to keep the account but...

I had an Amazon Store Card through Synchrony for many years. NEVER EVER EVER WAS LATE OR MISSED A PAYMENT. My information was hacked and Synchrony closed my account without my notification, permission or authorization. They refused to reinstate my account. I spent over 2 hours over two days trying to resolve the issue. THE WORST EXPERIENCE EVER with a bank card. SYNCHRONY IS THE WORST

Synchrony bank is the manager for Amazon credit card. I sent back a Honeywell Themostat still in the box and after two months Amazon finally credited my account but synchrony fail to credit my account said I would have to file a dispute with them, so I did and after another two months they denied my claim tried to contact both Amazon and Synchrony. Amazon said it had been to long and disconnected our conversation went to Synchrony basically the same treatment because between Amazon and Synchrony 4 month stall neither can find my order. Both are hard to reach to talk and their combined incompetence is astounding. Needless to say but I immediately cancelled my Amazon card and will never use either again

It's impossible to get support.
Their Virtual Assistant has less brain than Siri(yeah, I know it's a low bar)

Never, ever do business with this bank. They will lie and misrepresent everything. They do not care about their customers. They can never resolve any issues.

Support is (no joke) literally impossible to get ahold of. They just either return error codes, or copy paste responses that don't even relate to your inquiry.

They have been great for years but have destroyed any good by ruining the whole system. I am closing all account with synchrony this week.

Absolutely terrible experience. I feel second hand embarrassing from the level of mediocrity I've experienced this week.

Every point of contact doesn't work, and their phone lines sound like you're talking to someone through a soup can.

Quite literally impossible to speak to someone domestic.

Just terrible. They are driving long time customers away with their pathetic service.

Worthless support, terrible website. Won't sync with Quicken and support says contact Quicken, who says it's a Synchrony problem. If you have an Amazon or Sam's Club card, you don't really have an option though. You have to manually download transactions, month by month, and the navigation to get there is not intuitive. I have to figure it out every month. They don't care.

IF I COULD GIVE A MINUS ZERO TO THIS BANK WHO ROBS PEOPLE WITH EXTREMELY HIGH INTEREST I WOULD.

RUN DO NOT WALK IF YOU SEE A COMPANY TBAT USES THIS UNFAIR BANK.

I have the amazon store card and had a 0% for 6 months. When I paid the portion of the promotion with my regular transaction bill they applied all the money to the promotional balance even though I had the allocation for non promotional first. My whole balance was paid in one month, they won't give me the 5% after screwing me over. Called twice and no I ne cares.

As a pet owner who has faced many pet emergencies myself, I feel sad that vets recommend the use of Care Credit. They don’t realize how terrible this company is. My Care Credit is through Synchrony Bank. When you’re in the midst of an up to $10,000 emergency, without the ability to plunk that amount down on the spot, Care Credit may seem like a lifeline, but it will backfire. If you cannot pay the entire amount off right away, the interest charges will
give you a nose bleed.
If you need customer service from Care Credit, you can find online an incredible number of reviews all saying the same things: customer representatives are no help, they blame customers for problems Care Credit has created, they are rude, and oddly enough, customers are often called “liars”. That word kept coming up.
I’ve lived a long time, and I’ve never been called a liar before. I guess it’s comforting to know other people have had the same thing said to them? Maybe for me, but not for them.

My account has been hacked. “Fraud!” And this bank has been investigating As they say for 5 months. During the investigation they keep adding on Atlanta transfers. The bill was 1600.00. This morning as I look it’s 2600.00. I have not used this card since the incident.

Dysfunctional and enraging company
This has been ongoing for several years. Company persists in rejecting all offers of credit, alleging that my cell phone number is not valid. Considering that I have had the same number for over 15 years, that allegation is completely preposterous.

Phone contact with the company's representatives are beyond frustrating and totally unhelpful. Total and absolute Kafka time.

Amazon I did not make this purchase on this card, and it's not allowed as a backup payment method in the settings either. Yet, they are harassing me and lowering my credit. I wrote and called twice; they kept ignoring my inquiries. Also, they promised a 5 percent bonus on a $400 purchase, but after calling and writing, I never received it.

Horrible,customer,service! I made my first payment in full ($21.46). It posted about 3 days apt the due date. I was billed a $21.46 late fee + $2.00 of minimum interest. I was able to call c/s to have the late fee waived, but was given a second number that I had to call to request the interest to be reversed. They wouldn’t do it! I’m sorry, but sometimes life happens & we should all deserve a small break. This is 1 card that I will be shredding tonight! Not worth the hassle.

I have multiple credit lines and never been late on a single line and have been a card holder for over 5yrs with these various credit lines(pay pal master card, Verizon visa, pay pal credit lines). I usually pay my balances off at the end of the year in full. The only thing I’ve done differently is now I own a home. All my bills are paid on time, less than half overall usage in general and with these credit lines, and no late payments in over 15 years and they reduce my credit limits to the point I’m at 95-97% of my credit usage. This action dropped my credit score 23 points. In the next couple years I will be selling and buying my dream home and I will be canceling these rinky dink cards from this untrustworthy company.

This bank has worst management it seems, even though they have posted one job opportunity, after application is submitted, the rejection email is received at the same time that doesn’t make sense to me. Hence, I give one star.