The host was very available and accomodating. The property was great for us, plenty of room for all 65 of us. We had a food truck and that worked well. The place had a few extras. It was clean, comfor... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The place was perfect to celebrate my son’s birthday! It had enough parking space and sitting areas. We really enjoyed it! Definitely would recommend. The owner was quick to reply.
Pretty good app! There is a bit of a learning curve, but it becomes intuitive once you find where the data is that you're typically looking for. Booking, billing and the administrative stuff is very s... Näytä lisää
Awesome pool and absolutely beautiful property. Lots of fun things to do, trampoline, games, hot tub, pretty pond to sit by, there is also a change area, restroom, etc. The water in the pool was so n... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Have a blast with Swimply! Swimply is an online peer-to-peer marketplace that allows hourly rentals of pools, courts, entire homes, and many other amenities. Swimply is built for experiences and joy – whether that’s bringing your family to one of our incredible pools, trying a game of pickleball for the first time, or renting a beautiful home for a party, Swimply has a place for your passion. Swimply has +25k listings across the United States, Canada, and Australia and has continued to grow to bring millions of users and hosts together throughout the year. With great listings starting as low as $20 per hour and venues that can accommodate hundreds of guests, you always find the place of your dreams on Swimply. Swimply prides itself on being a way for local communities to engage and benefit from each other. Unlike other companies which displace local residents in favor of tourists, Swimply democratizes access to amazing amenities, homes and pools that would otherwise go unoccupied. This allows homeowners to earn more to maintain these expensive assets, while simultaneously making them accessible to a great number of customers that do not have the resources to own these amenities themselves. Since 2019, Swimply has experienced steady growth worldwide to deliver its mission of providing a place for every passion.
Yhteystiedot
726 N Martel Ave, 90046, Los Angeles, Yhdysvallat
- swimply.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great option to avoid busy public pools
The pool was easy to rent, the app has a lot of options.
Great pool and easy planning for a…
Great pool and easy planning for a birthday party. Could be more affordable if they didn't make you pay per person. I basically made the pool owner's audi payment for them.
Beautiful Pool Rental
The pool was beautiful and the host was awesome! I will definitely use Swimply again, and probably will book the same pool again if it is available. The property and pool was clean and huge.
Easy to book
I enjoy booking with swimply. I can easily find pools in my neighborhood to book and I have never had any issues with my swimming experience using them.
Good idea, but spotty customer service.
I used this company all last year successfully. But this year a host canceled my reservation. Swimply gave me the option to get a refund to my credit card, or to rebook in another pool with 10% off. I chose the second option, but they didn't make it possible, and then refused both! I had to agitate to get my money back, and even then they said no, but I checked my credit card and it had been refunded.
I would say it's a great idea, good app overall, but they have rather poor customer service. If you don't need a refund, it's probably fine.
The app is very easy to use only thing…
The app is very easy to use only thing about it its the amount of guest that are allowed in 1 reservation is too low. I ended up paying over 600 to celebrate my daughter's bday in someone's pool I had 10 adults and 9 kids .I should of went to John's incredible I would have spent 250 maybe 300 smh this isnt something very wise for a single mom to do especially if your booking for 10 people and they literally start counting heads including baby's because they know that's how they got paid..no sense of community.compassion.deff drained my pockets for the 5 hrs we were there a n d we cleaned everything ...mind you there was a pet and dog poop my guest stepped on 2xs .im guessing it was the host s pet.had alot of fun but like I said way too pricey.if I knew I was going to pay that much i would have managed my money some where else .that's a 3 to 4 night stay at a hotel with access to the pool all day
Im very disappointed.
Horrible experience
Horrible experience - booked well in advance, cancelled before the cancellation window closed because we had bad weather (all of central Texas got hammered with flooding) and was told I could get a credit to book again later. Then when I went to book it won’t let me use the credit on the booking fee. I had an additional $50 credit they won’t let me use. Customer service is atrocious- the lady spent an hour not understanding the issue and then just stopped responding for 2 hours before responding to say they won’t do anything.
Easy Booking Service
The simple process of booking through a 3rd party service with the option of cancellation up to 3 days prior to the date was amazing. I hosted event for 48 people and the pool location, the process for payment and communication with the location host was all easy. Great service they offer to those who need extra income and for those looking to entertain.
Wonderful Afternoon
The pool was wonderful. The host was awesome. We had a great time.
Fun experience
We had a very pleasant experience with the pool we used. The owner was very kind and attentive but gave us our privacy to enjoy the swim.
Amazing host they made everything so…
Amazing host they made everything so smooth and easy, very friendly and professional. The backyard and pool were amazing. Everything was clean and they had everything we needed for a backyard pool party! I will most definitely book again and I have already referred someone for this location and the swimly app!
All the fun of a pool without the…
All the fun of a pool without the maintenance
Love this friendly and easy to use…
Love this friendly and easy to use site! 10/10 would reccomend to anyone! Super user friendly and convenient for any locals!
its the owners and swimplys word…
its the owners and swimplys word against yours. if the owner flakes and doesnt respond after you have paid. Swimply will let the owner decide on the refund. so if the owner is dishonest. you’re asked out. they told my bank I received my service which I didnt and the only proof they had was the receipt that paid. they mor me received a response from the owner, yet they ruled I received the service. I also sent a video of me walking to the door and the owners not answering.
Great place to relax or have fun
Great place to relax or have fun! Very nice family and welcoming. Overall a great experience, definitely will return.
Customer service is non-existent
Customer service is non-existent. Bunch of hidden fees from the website. They lie and say refunds are 100% within a certain time period, but those refunds are in site credit.
Then even though you've literally already paid them money for the credits, they won't let you use any credits on their site if you're also using a promotional code. Which makes no f**ing sense because I already paid you the money for the credits.
When I reached out to support on this I never got a response. Completely ignored.
Update: Got a response, it was 100% AI. Good ol' chat gpt.
Scam garbage.
“Left Stranded on My Birthday — No Response, No Refund, No Support”
This was hands down the worst experience I’ve ever had using an app like Swimply—and unfortunately, it happened on my birthday.
I booked a reservation through Swimply with a host named Annecke, paid $124 upfront, and arrived on time for my booking from 6 PM to 8 PM. I drove a long distance expecting to enjoy a peaceful birthday celebration. Instead, I was completely ghosted.
No one was there when I arrived. I rang the doorbell, messaged the host through the app, sent her a text, and even called her—multiple times. Nothing. She has a security system that notifies her when someone is at the door, so I know she saw me. Still, she chose to ignore me.
Even worse, I reached out to Swimply customer support through the app and received absolutely no response. Not even an acknowledgment. I was left standing outside a stranger’s home on my birthday with no explanation, no support, and no access to the space I paid for.
This experience completely ruined my day. I’m not only out of $124, but I was also emotionally drained and disappointed on what should’ve been a special day.
Swimply should be doing a much better job vetting their hosts and providing actual support when things go wrong. This situation is unacceptable, and I am demanding a full refund and compensation for the inconvenience. If this is not resolved, I will be pursuing legal action.
Use Swimply at your own risk—because if something goes wrong, you’re apparently on your own.
Say bye to public pools
First off, what a great idea! Secondly, the app was easy to use. Our experience was great. We had a great host, plenty of parking, seating and tables. Nice nighborhood. Just a great experience.
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