Survimo Arvostelua 117

Vastaus yritykseltä Survimo

19. lokak. 2023

Hello Onyxxxyx,

We value your feedback. It's important for us to understand the specific reasons behind your dissatisfaction.

We do appreciate hearing from our users about their experiences, whether positive or negative, as it helps us improve our platform. Our aim is to provide a valuable and reliable survey-taking experience for everyone.

It's possible that some users may not be familiar with how Survimo operates, and this could impact their survey participation. Positive reviews often highlight specific reasons for their satisfaction, which can be helpful for others.

If you could provide more details about why your experience wasn't satisfactory or what challenges you faced, it would be extremely beneficial. Your insights can help us address any issues and ensure that other users do not form the wrong impression based on incomplete feedback.

Thank you for your time, and we look forward to hearing more about your experience so that we can make improvements and provide a better experience in the future.

Vastaus yritykseltä Survimo

17. lokak. 2023

Dear Alexandra,

We understand your frustration, and we want to provide some clarity regarding points deductions.

Points deductions can occur when a survey you've completed is found to be invalid. This can happen for a few reasons:

1. If you completed the survey too quickly, it may be assumed that you didn't read and understand the questions.
2. Deductions can also occur if your answers are inconsistent, leading us to believe that the responses may not be honest.

To avoid points deductions, we recommend taking the time to read and answer surveys honestly and thoughtfully. We understand that points deductions can be frustrating, and our aim is to maintain the integrity of the survey process.

If you have further questions or concerns about points deductions, please reach out to CINT directly, as they are responsible for rewards. You can contact them here: https://cint.zendesk.com/hc/en-us/requests/new

We value your participation and hope to provide you with a better experience in the future.

Vastaus yritykseltä Survimo

17. lokak. 2023

Hello,

Thank you for your interest in joining Survimo. We appreciate your eagerness to create an account on our platform. Currently, we have received a high volume of account creation requests, and there may be a waiting period before new accounts are activated.

Your account is on our waitlist, and we will notify you as soon as it becomes active. In the meantime, if you have any questions or require assistance, please feel free to reach out to our customer support team. They will be able to check the status of your account and provide any necessary information.

We value your interest in Survimo and look forward to welcoming you as a member of our community.

Vastaus yritykseltä Survimo

17. lokak. 2023

Hi Maria,

We are genuinely sorry to hear about your negative experience with a survey on our platform.

It's essential to clarify that we collaborate with Cint, a reputable survey provider. If you haven't received points for a survey you completed, it could be due to a technical issue or a specific survey problem. We'd like to investigate this further and encourage you to contact us through email to help us locate your account and address this issue with Cint.

We want to ensure that you receive the rewards you rightfully earned and resolve any recurring problems. Your satisfaction is essential to us, and we value your feedback in making improvements.

Regarding the concerns you raised about our platform's legitimacy, our website is transparent, and we operate with integrity. We appreciate your diligence in researching, but we can affirm that our platform is not a scam. We aim to provide users with valuable survey opportunities and a secure environment.

If you have further questions or concerns, please do not hesitate to reach out to our support team. We are here to assist you and resolve any issues you encounter.

Thank you for taking the time to share your feedback.

Vastaus yritykseltä Survimo

17. lokak. 2023

Hello,

We apologize for the login issue you've been experiencing, and we appreciate your understanding that this problem appears to be related to Cint, rather than the Survimo platform itself. We are aware that this can be frustrating.

If you haven't already, we recommend reaching out to our customer support team so that we can assist you further. We will investigate the issue and, if necessary, look into your account. We appreciate your patience and cooperation in resolving this matter.

Your feedback is valuable to us, and we're here to help you navigate any challenges you may encounter.

Thank you for choosing Survimo, and we look forward to assisting you.

Vastaus yritykseltä Survimo

17. lokak. 2023

Hi Jacob,

Thank you for your review and for sharing your thoughts about your experience on our platform. We appreciate your feedback and the acknowledgment of our payment process.

We understand that survey availability and withdrawal processing times are crucial aspects of user experience, and we continuously strive to improve in these areas. Your feedback is important, and we're here to ensure that you have a positive experience with Survimo.

If you ever have any further questions or concerns, please do not hesitate to reach out to our support team. We are dedicated to addressing any issues you may encounter.

Thank you for your trust in our platform and for taking the time to provide valuable feedback. We look forward to serving you in the future.

Vastaus yritykseltä Survimo

17. lokak. 2023

Hello,

Thank you for your kind words! We appreciate your positive feedback and are pleased to hear that you've had a good experience with Survimo. We're here to provide reliable and respectful surveys for our users, and your satisfaction is our priority.

If you ever have any questions or need assistance, please don't hesitate to reach out to our support team. We're here to help and ensure your continued satisfaction with our platform.

Thank you for choosing Survimo, and we look forward to serving you in the future.

Vastaus yritykseltä Survimo

17. lokak. 2023

Hello,

We appreciate your feedback and apologize for any negative experience you may have had.

If you've encountered issues or have concerns, please reach out to our customer support team. We are dedicated to providing a reliable and legitimate platform for our users and would like to address any specific concerns you may have.

Your feedback is valuable, and we are here to assist you. Thank you for taking the time to share your thoughts.

Vastaus yritykseltä Survimo

17. lokak. 2023

Dear Cajsastina,

We appreciate your kind words and are pleased to hear that you've had a positive experience with the speed of receiving your payment. Your trust in Survimo means a lot to us, and we're committed to providing a reliable and efficient platform for our users.

We aim to continue delivering a seamless experience, and we're grateful for your trust and support. If you ever have any questions or need assistance, please don't hesitate to reach out to our support team. We're here to help.

Thank you for being a part of Survimo, and we look forward to continuing to serve you in the future.

Vastaus yritykseltä Survimo

17. lokak. 2023

Dear Emma,

We appreciate your feedback, and we take your concerns seriously. We understand the importance of user data privacy and security.

We want to assure you that we do not engage in any unethical practices or scams. Our goal is to provide legitimate survey opportunities for our users, while respecting their privacy.

If you have any specific concerns or if there's anything you believe we can do to improve the user experience and data security, please feel free to share your suggestions with us. We are committed to making your experience with Survimo as safe and valuable as possible.

Thank you for your feedback, and we're here to listen and address your concerns.

Vastaus yritykseltä Survimo

17. lokak. 2023

Hello,

We apologize for any inconvenience you've experienced regarding your payment.

Typically, it can take up to 10 business days for transactions to be processed due to accounting procedures. However, if it has been more than 10 business days and you still have not received your payment, we understand your concern.

We kindly request that you contact our customer support team. They will investigate your account to verify the status of your transaction and provide you with the appropriate assistance to resolve this matter.

We take such matters seriously, and we want to assure you that we are not a fake site. We value your participation and trust. Please do not hesitate to reach out to us, and we will work diligently to address and resolve this situation.

Thank you for your understanding, and we look forward to assisting you in resolving this issue.

Vastaus yritykseltä Survimo

17. lokak. 2023

Hello,

Thank you for your kind words! We're glad to hear that you're satisfied with our platform. If you ever need any assistance or have questions, feel free to reach out to us. We're here to help.

Have a nice day!

Vastaus yritykseltä Survimo

17. lokak. 2023

Hello,

We appreciate your feedback. We understand your concern and would like to provide some insights into how our system operates.

Our system automatically sends out survey invitations when marketing research companies release new questionnaires. The number of survey invitations you receive can vary based on a few factors, with one of the key factors being the country you reside in. Some countries tend to receive surveys more frequently than others due to varying research demands.

Additionally, it's important to note that survey participants are selected randomly, and there may be specific pre-selection criteria based on factors such as age, gender, education level, profession, and place of residence. These criteria are determined by our clients' requirements and the specific needs of each survey.

To improve your chances of receiving surveys that align with your interests, we recommend completing your profile with as much information as possible. The more comprehensive your profile, the more likely you are to receive surveys tailored to your preferences.

Have a nice day!

Vastaus yritykseltä Survimo

17. lokak. 2023

Dear Karen,

We sincerely apologize for the inconvenience you've encountered while trying to cash out your funds.

If you've been unable to initiate a cashout even though you have exceeded the minimum payout threshold, there may be a technical issue or a specific reason for the delay. We would like to assist you in resolving this promptly.

We strongly recommend that you reach out to our customer support team. They are available to assist you and should be able to respond to your query within 24 hours. We are dedicated to addressing your concerns and ensuring that your experience with Survimo is a positive one.

We value your participation, and we apologize for any disappointment you've experienced. Thank you for bringing this to our attention, and we look forward to resolving this issue for you.

Vastaus yritykseltä Survimo

17. lokak. 2023

Hi Parish,

We appreciate your feedback, and we apologize for any inconvenience you've experienced regarding your payout.

Typically, it can take up to 10 business days for transactions to be processed due to accounting procedures. However, if it's been more than 10 business days and you still haven't received your $60, we understand your concern.

To address this issue promptly, we kindly request that you contact our customer support team. They will be able to look into your account, verify the status of your transaction, and provide you with the appropriate assistance to resolve this matter.

Thank you for your understanding, and we look forward to resolving this issue for you.

Vastaus yritykseltä Survimo

17. lokak. 2023

Hello,

We are delighted to hear that you find Survimo to be an awesome and rewarding survey site that is easy to work with. Your satisfaction is our utmost priority, and we're committed to providing you with a seamless and rewarding experience.

Have a nice day!

Vastaus yritykseltä Survimo

26. syysk. 2022

Hello Ifti Mun,

We are sorry you have experienced that issue.

We can inform you that the page works fine and the login issue is resolved within 24 hours.

We wish you all the best!