Ordered online & chose a wrong size. David called me the very next day to ask questions about my needs & helped me to receive the right items. Very thankful for the professionalism & courtesy David sh... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Overall, excellent gear at good prices. While I had to return the stick I bought because it was too short for my daughter, after a quick phone conversation it was pretty easy to return for full refund... Näytä lisää
The hockey jock shorts are really nice and were at a great price, but they sure do run big as noted in the posting. If they had a medium size I'd exchange them, but apparently Large is the smallest... Näytä lisää
Fantastic seller. My 1st order was lost. The P.O. didn't have proper tracking on it. Once I was able to get through to someone (this was the ONLY tough part) they immediately sent out a replacement.... Näytä lisää
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
We had a fantastic experience with…
We had a fantastic experience with Surplus Hockey Gear. Our order matched the description perfectly and included some nice additional touches. They will absolutely be our go-to for future hockey gear.
Surplushockeygear has a great variety…
Surplushockeygear has a great variety of hockey equipment at good prices. and my order arrived quickly and in good condition. shopping was easy and hassle free.
Fast shipping
Fast shipping, great selection, and best prices on clubs!
Surplushockeygear is amazing
Ordered online & chose a wrong size. David called me the very next day to ask questions about my needs & helped me to receive the right items. Very thankful for the professionalism & courtesy David showed me. Received my items promptly. Will order again! Thank you Surplushockeygear.com
Sent a different jersey than what was…
Sent a different jersey than what was pictured. Reached out to customer service and go no response. No phone number listed for customer support.
Exact stick we were looking for
Stick was the exact kind my son was looking for. His got damaged during a tournament and you guys were the only ones who had it and it being a lefty. Got here just in time for his next tournament out in New Jersey. Thank you
hockey stick return
Overall, excellent gear at good prices. While I had to return the stick I bought because it was too short for my daughter, after a quick phone conversation it was pretty easy to return for full refund. Definitely recommend. Kind, polite staff.
The ordering/delivery process was…
The ordering/delivery process was smooth and seamless! Will be ordering again. Thanks!
2 thumbs up!!
Excellent customer service..one of the sticks in my order was out of stock but they made sure to call and email me to let me know and helped change the order to another one that was in stock.
Purchase was easy and accurate
Purchase was easy
Shipping was fast
Product description and product received were accurate!
Thanx!
Delivery was quick!!
Did not receive compression shorts like…
Did not receive compression shorts like I ordered but instead just got a pair of nylon gym shorts with a flimsy holder for the athletic cup.
Sizes run a bit larger than other brands - TRUE
For "TronX Men`s Compression Fit Ice-Hockey Jock Shorts with Cup (Senior-Large)"
It seems to be of good quality. And suggests that it is for "34-37" waist size. It should read. "37-40" waist.
I have a 36-inch waist and the jock will not stay in place. To be fair, the add does state; "Sizes run a bit larger than other brands."
ITEMS LISTED AS IN STOCK BUT REFUNDED MONEY IMMEDIATELY
The website indicated that the items I ordered were in stock, but when I made the order, I received a refund with no explanation of the reason for the refund. I assume the items were not in stock, but communication could have been better.
As a small business owner with a web shop myself, I know how hard it can be to keep online inventory up to date, but good communication is key to maintaining trust with customers.
I ordered two neck guard shirts, and I had read previous reviews that money was refunded without an explanation, so I had an idea that this might happen, but it was a bummer not to get the items I needed.
What is Going On?
I placed an order for a set of Shock Doctor hockey pants on January 5 only to have the order refunded 5 days later on January 10. To date, I still have no idea why I was refunded as no one from Surplushockey has contacted me. I understand that various issues and out-of-stock situations occur with on-line sales, but I do not understand why the company could not communicate with me and be truthful about the status of my order :(
They called me to offer me a discount…
They called me to offer me a discount for a cheaper item.
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Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
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