It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Näytä lisää
Yritys on vastannut
I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Näytä lisää
Yritys on vastannut
Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Yhteystiedot
Yhdysvallat
- supportwave.com
4,6
Erinomainen
205 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Reliable turned up on time and sorted…
Reliable turned up on time and sorted the issues with my sons computer with no problems
Would recommend
13. huhtikuuta 2022
Vastaus yritykseltä Supportwave
Hi Kate, brilliant! We are delighted we were able to assist you. We are here whenever you need help with your tech. Keep well, Caitlin.
Aaron gave me excellent service and…
Aaron gave me excellent service and resolved my challenges very well indeed.
13. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Supportwave
Hi Rodney, thanks for your positive feedback. We will be sure to let Aaron know that he did a great job. Have a lovely long weekend. Caitlin
Absolutely excellent service
13. huhtikuuta 2022
Vastaus yritykseltä Supportwave
Hi Gemma, thank you so much for taking the time to leave a review. We appreciate it! Keep well, Caitlin
Kyle is prompt
Kyle is prompt, attentive, efficient and courteous. He sorted out (what is for me) a complex series of mailbox issues.
He is most patient in dealing with a non-IT person`s questions.
Would I recommend him?
Yes of course. A very professional and nice chap.
9. huhtikuuta 2022
Vastaus yritykseltä Supportwave
Hi there, thank you so much for your feedback. We will be sure to let Kyle know that he did a great job. We are here for you whenever you need help with your tech! Warm regards, Caitlin
Very efficient and thorough
Very efficient and thorough, agent wanted to double check everything before leaving the call
5. huhtikuuta 2022
Vastaus yritykseltä Supportwave
Hey Tim! Thanks so much for your feedback. We are so glad we were able to assist you. We are here whenever you need help with your tech. Keep well, Caitlin
Great experience
The service offered by this company is superb. The technician was knowledgeable, helpful and hard working. It was an all-round excellent experience.
21. maaliskuuta 2022
Vastaus yritykseltä Supportwave
Hey Martin! Thanks so much for your support and feedback. We are here for you whenever you need help with your tech. Keep well, Caitlin
Fixed my problem in minutes
Fixed my problem in minutes. A total life saver. Brilliant.
17. maaliskuuta 2022
Vastaus yritykseltä Supportwave
Hey Sam! We are so glad we were able to assist you. We are here whenever you need us. Keep well, Caitlin
Brilliant service.
15. maaliskuuta 2022
Vastaus yritykseltä Supportwave
Thank you so much for your review! We appreciate it. All the best, Caitlin
I had a calendar sharing & syncing…
I had a calendar sharing & syncing problem that should have been simple to solve but turned out to be rather complicated. Volkan was endlessly patient with my frustration & carefully worked through potential solutions until one worked. Many thanks.
9. maaliskuuta 2022
Vastaus yritykseltä Supportwave
Hey Sue, we are delighted Volkan was able to resolve your syncing problem, sometimes these issues can be so frustrating! We are here for you whenever you need help with your tech. Keep well, Caitlin
Vastaus yritykseltä Supportwave
Hey Brian, thank you so much for taking the time to review. We will be sure to let Adam know he did a great job! Keep well, Caitlin
Tech support revolutionised
First of its kind, a groundbreaking new ecosystem being developed in the world of tech support fit for purpose in 2022 and beyond. A very interesting range of customers and an extremely supportive team at hand. Can take as little or as many jobs as you like.
1. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Supportwave
Hi Waiz! Thank you for your positive feedback. Excellent Technicians like you make our job easier! Keep up the good work. All the best, Caitlin.
Friendly and helpful advice 👌
Within a few minutes of signing up I was talking to a member of the nerdapp team who really was very helpful and knowledgeable. Great service. Thanks 👍
28. helmikuuta 2022
Vastaus yritykseltä Supportwave
Hi Sandra, thank you so much for your feedback. We really appreciate it! We pride ourselves on our fast and efficient support. We are here whenever you need us. Caitlin
Professional came to my home right…
Professional came to my home right away. He was lightning fast at finding my issue! He was well prepared, courteous, and clean. I'll definitely recommend this company and this professional.
22. helmikuuta 2022
Vastaus yritykseltä Supportwave
Hey Jason! Thanks so much for your positive review. We appreciate it. Keep well, Caitlin
Very quick
Very quick, professional and easy to use. Problem was solved within a morning. Friendly technician and easy to book through the website. Will recommend this service going forward.
21. helmikuuta 2022
Vastaus yritykseltä Supportwave
Hey Alex, thanks so much for your feedback! We are delighted a technician was able to resolve your problem. We are here whenever you need help with your tech. Keep well, Caitlin
Adam B
Adam B. Did a Fantastic Job! I appreciate him for the work he did to get
my computer fully functional again during a high pressure job that's due tomorrow morning. I am very grateful for his diligent performance!
20. helmikuuta 2022
Vastaus yritykseltä Supportwave
Hi Keith, we are delighted Adam was able to get your computer up and running, we know how stressful these situations can be! Keep well,Caitlin
First time using this app
First time using this app, works great! Totaly makes sense to do it like this too. Love it!
19. helmikuuta 2022
Vastaus yritykseltä Supportwave
Hey Paul! Thank you for your review. We are here whenever you need help with your tech. Keep well, Caitlin
Vastaus yritykseltä Supportwave
Hi Simon, thank you for your feedback. We are here whenever you need us! Warm regards, Caitlin
Vastaus yritykseltä Supportwave
Hey Hilary, thanks so much for taking the time to leave a review. We appreciate it. Keep well, Caitlin
I had a fantastic service
I had a fantastic service. The tech support was amazing. Andrew, who was the IT support was professional, prompt, competent and polite. He sorted out what appeared to be a major issue in minutes. I would strongly recommend him. The nerdapp is a fantastic website and the response was prompt, efficient and professional. Thank you for such as fantastic service.
15. helmikuuta 2022
Vastaus yritykseltä Supportwave
Hi Natalie, we are thrilled that Andrew was able to assist with your job. We are here in future whenever you need help with you tech. Keep well, Caitlin
NerdApp = the BEST platform to provide IT support globally
NerdApp has allowed me to continue supporting clients remotely and in person. It's intuitive and efficient in terms of communication with the client and working with NerdApp support as well. Support, might I add, is VERY responsive and are always looking to help. This is critical as it allows me to focus more on assisting client's with their IT needs. If you're looking to work with a new IT support platform and a fresh perspective on delivering said support, NerdApp is for you. A+++
15. helmikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Supportwave
Hey Reginald, we are so glad to be seeing more reviews from Nerds. Your feedback and experience is top priority. Happy troubleshooting!
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