Unprofessional and frustrating experience. I paid over $200 for a part, only for Superspares to take 5 days to realise they didn’t even have it in stock. Then they sent a ridiculous message asking if... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’m a retired mechanic and I was looking for hard to get parts for a 23 year-old vehicle and Super spares have them on stock. I have recommended Super spares to my mechanical friends that are still in... Näytä lisää
Yritys on vastannut
I ordered my car parts on Saturday and they arrived within 4 days Price and service were great I will certainly be using Superspares next time i need parts again
Yritys on vastannut
They had several parts I needed,reasonable priced,quick dispatch will shop again with them when needed
Yrityksen tiedot
Tietoja yrityksestä Superspares
Yrityksen kirjoittama
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Our promise to you
Yrityksen kirjoittama
- Super brands at super value!
- Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.
Our Shipping Guarantee
How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
How are shipping rates calculated?
Shipping costs are based on the size and weight of your order.However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
Yhteystiedot
159 woodpark RD, 2164, SMITHFIELD - NSW, Australia
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
Trust Superspares for Automotive Parts
4,0
Hyvä
407 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Wish I could write something positive…
Wish I could write something positive but I can't. I ordered a fuel pump that supposed to be in stock on 28 December than received a message that the order require 3-4 extra business days than I contacted again the customer services which advise that order will be ready sometimes this week in the meanwhile I am still waiting. I am writing this on 7 January late afternoon.
28. joulukuuta 2025
Vastaus yritykseltä Superspares
We regret to hear about the delay with your fuel pump order. We know waiting longer than expected is frustrating. We're looking into the matter to see how we can prevent similar issues in the future. We appreciate your feedback.
have not recieved item the post is…
have not recieved item the post is extremely slow
30. joulukuuta 2025
Vastaus yritykseltä Superspares
We regret that you have not received your item and that the delivery is slow. We'll investigate the matter with our postal service right away.
great price
great price, received in record time and exactly what I ordered.
Brilliant!
27. joulukuuta 2025
Vastaus yritykseltä Superspares
We're happy to hear that you received exactly what you ordered so quickly and at a great price. Thank you for your positive feedback; we appreciate it!
No tracking number supplied
No tracking number supplied
Ordered on 22/12 now its 7/1 and still hasn't arrived
22. joulukuuta 2025
Vastaus yritykseltä Superspares
We regret that you have not received your order and did not get a tracking number. We will investigate this delivery issue to determine what occurred with your order.
I disliked how long shipping takes…
Good service but I disliked how long the shipping takes and very little information on how to choose express postage. I don’t mind having an option of paying extra to get the product earlier
5. tammikuuta 2026
Vastaus yritykseltä Superspares
We appreciate your feedback and we're sorry our shipping times and express postage options were not satisfactory. We'll review how we present this information to improve clarity and the overall experience.
Great deals packages and products
Great deals packages and products, dispatched from warehouse quick, would of been full 5 star but the courier company is shocking...
30. joulukuuta 2025
Vastaus yritykseltä Superspares
We're happy to hear that you liked our deals and quick dispatch. We appreciate your feedback and we'll look into the courier issues you experienced. Thanks for your review.
Customer service
Customer service. Delivery time , no response for days via email , over priced part considering I could have got it quicker through any other company
1. tammikuuta 2026
Vastaus yritykseltä Superspares
We appreciate you bringing this to our attention. We are sorry to hear that our customer service and delivery time did not meet your expectations, and that you found our part overpriced. We will review your feedback to improve our services.
made order on the 4th and 2days still not picked
I have made a order on the 4th and today the 6th it is still in Pick mode , I expect a order to be picked the same day and send on its way immediately like most other shops do hope this is a one of.
4. tammikuuta 2026
Vastaus yritykseltä Superspares
We appreciate you taking the time to share your experience. We are sorry to hear that your order has not been processed as quickly as you expected. We will review our order fulfillment process to improve our efficiency.
Ordering was nice and simple fast check…
Ordering was nice and simple fast check out waiting on delivery
4. tammikuuta 2026
Vastaus yritykseltä Superspares
We're happy to hear that ordering was simple and checkout was fast! We appreciate your feedback and hope you enjoy your delivery.
You guys always respond fairly quick to…
You guys always respond fairly quick to questions
28. joulukuuta 2025
Vastaus yritykseltä Superspares
We're happy to hear that you appreciate our quick responses to your questions. Thank you for your positive feedback; it means a lot to us.
Vastaus yritykseltä Superspares
We appreciate your feedback and are glad you found our site easy to use with a great range of products.
On December 28th I bought some parts…
On December 28th I bought some parts for my car but they haven't arrived. That says a lot about them not being responsible with the customer.
27. joulukuuta 2025
Vastaus yritykseltä Superspares
We regret to hear that your car parts, purchased on December 28th, have not yet arrived. We apologize for any inconvenience caused by the delay. We value your business and will look into this matter to improve our service.
On time and as ordered 👍
27. joulukuuta 2025
Vastaus yritykseltä Superspares
We're glad you were satisfied with your order and our service. Thank you for your positive feedback!
Vastaus yritykseltä Superspares
We're happy to hear that you had such an easy experience. Thank you for your positive feedback; it means a lot to us.
Vastaus yritykseltä Superspares
We're happy to hear that you found our price reasonable. Thank you for your feedback regarding our quick shipment.
I didn’t receive my order still now
25. joulukuuta 2025
Vastaus yritykseltä Superspares
We are so sorry your order has not arrived. We will investigate this issue right away. Thank you for letting us know.
I have shopped around for car parts and…
I have shopped around for car parts and Superspares prices are a lot better for the same products others offer, website is easy to navigate and after purchase communication to ensure you receive the correct parts for your vehicle is great
1. tammikuuta 2026
Vastaus yritykseltä Superspares
We're happy to hear that you found great value and a user-friendly website. It's great to know our communication helped ensure you received the correct parts. Thank you for your positive feedback!
Very competitive price
Very competitive price, easy purchase and quick delivery.
Only very minor downside, after purchase, request to login (join) to view Tracking information. Tracking should be given at time of purchase, not with conditions to view.
Still a great company to deal with.
Just received reply to my review from Superspares and they were very accomodating re my comments on Tracking info and are open to reviewing this issue for improvement.
Very positive responsive to my feedback.
26. joulukuuta 2025
Vastaus yritykseltä Superspares
We're glad you had a positive purchase experience and appreciate your feedback regarding the tracking information. We acknowledge your point about wanting immediate access to tracking without logging in. We'll review our process to see how we can improve this. Thank you!
Vastaus yritykseltä Superspares
We are sorry your order has not arrived yet. We will look into the delivery immediately. Thanks for letting us know.
Vastaus yritykseltä Superspares
We're happy to hear that you found our parts to be of good quality and price. Thank you for your positive feedback!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.