A very frustrating experience. I had £51.33 in Super Cash Rewards from a Carlton Leisure purchase and simply wanted to know how to use it. Super told me to go to Carlton Leisure, shop norma... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction re... Näytä lisää
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Really good experience, I have used super payments a few times now the rewards scheme works well.customer service is really good they sorted my problem fast
Yritys on vastannut
Another rapid transaction for my Allicin Max capsules. Best price anywhere, PLUS , I received a hefty £1.80 discount and on next purchase. My only regret is my own forgetfulness: having recently pur... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Super Payments
Yrityksen kirjoittama
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Welcome to Super We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers. Over 2.5 million people have already used Super to pay and save in the UK. Learn more at superpayments.com: |
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Start saving with Rewards from your favourite brands today.
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Why Super?
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✅ Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.
✅ Shoppers earn Rewards, money off their next purchase with the same brand. ✅ Amazing brands, spanning all retail industries. |
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Yhteystiedot
123 Buckingham Palace Road, SW1W 9SH, London, Yhdistynyt kuningaskunta
- support@superpayments.com
- superpayments.com
4,3
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great sweet shop easy to buy fast delivery love the sweets ££
Great sweet shop easy to buy fast delivery ❤️ the sweets
9. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Payments
Thank you for your 5 star review, John! We hope you enjoy your sweets. 🍬
Vastaus yritykseltä Super Payments
Thank you so much for your 5 star review, Wayne! We're delighted you're enjoying the speed and convenience of paying with Super. 🎉
Vastaus yritykseltä Super Payments
Thank you for taking the time to leave us a 5 star review, Kayla! 🎉
Really easy to use superpay and love…
Really easy to use superpay and love getting the cash rewards
5. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Payments
We're soo have to hear this, Michelle! Thank you for taking the time to leave us a review. 😀
It was easy to navigate and accumulate…
It was easy to navigate and accumulate cash back great site
3. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Payments
Thank you so much for taking the time to share your experience and leave us a 5 star review!
Quick easy to use good rewards
Quick easy to use good rewards
1. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Payments
Thank you so much Donna! We're happy to hear how easy it is you find paying with Super and the rewards which come with it. 🥳
Vastaus yritykseltä Super Payments
We're delighted to hear this! Thank you for leaving us 5 stars - we really appreciate it. 😊
Vastaus yritykseltä Super Payments
We love to hear it, Amy! Thank you for your 5 stars. ✨
Vastaus yritykseltä Super Payments
Thank you for reaching out here, Arfa!
Similar to Visa and Mastercard, we are a payment provider and unfortunately, do not have access to back end systems.
Please kindly reach out to the brand you shopped with to acquire the relevant details pertaining to your order, including refunds.
Of course, if there's anything else we can support with, please let us know.
Love using super payments so easy and…
Love using super payments so easy and fast to use with great credit in return for next purchases thank you
29. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Payments
This makes us so happy, Monica! We're delighted to hear you're making the most out of paying with Super and of course, taking advantage of your cash rewards. 🎊
Easy to setup and easy to use
Easy to setup and easy to use with your bank account. Makes paying online secure and easy.
30. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Payments
We're so happy to hear this, Andre! Thank you for taking the time to leave us a 5 star review. 🚀
Potentially great but poor interfac3
Have used this service twice now with same company, they are brilliant. But Superpay let them down. I have the App on my phone but it does not seem to link me when I scan the QR code. I'm accruing money but have no idea how to get to it.
Please sort out your systems ASAP
27. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Payments
We're sorry to hear this, Dave! Can you pleas reach out to our team with your mobile number and email address so they can look into this for you via support@superpayments.com.
We look forward to hearing from you and turning this from 1 star into 5! 🙏
I have used super payments a few times…
I have used super payments a few times now and have saved around £40. It’s super easy and and safe. I like you can track everything through the app and any problem at all there Is someone happy to help. I have only experienced one small problem but it was with the company I bought from and yet super payments helped me straight away! Super payments is the way forward!
25. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Payments
This is amazing, Nicola! Thank you so much for your kind words. We're delighted to see you're making the most out of paying with Super! 😊
Great service
Great service. always get a good amount of money off after purchasing. hence why i go back and keep using super payment.
27. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Payments
Thank you so much Rachel! We remain here should you require future assistance. 😊
Tuck payment from my bank but Amazon…
Tuck payment from my bank but Amazon saying no payment received and I can’t find no customer service number to call.
24. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Payments
We're sorry to hear this Sam! Please reach out to our team via support@superpayments.com. While we do not have a telephone service our contact details can be found within the Super app and on our website. We look forward to hearing from you.
Money taken. Haven't paid supplier.
Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction recorded. Money taken. No order. Tried to contact superpayments. Still waiting for response. First issue I had with them, and not impressed.
Problem fixed. Not sure what they did. But sorted. Fair play to em.
Great customer service.
25. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Payments
We're sorry to hear this, Dan! Our team have replied to your email with the relevant steps on how to complete your purchase. Should you require additional support, please kindly reply to our correspondence and they'll be more than willing to make things right.
We sincerely hope our timely response can help turn your experience, into a positive one. 🤞
I had an extremely frustrating Experience
I had an extremely frustrating experience with Superpayments. Last Thursday, I attempted to purchase a pair of Nike shoes and an iPad through Superpayments to take advantage of their cashback offer. Unfortunately, I ended up mistakenly charging the items directly to my bank account, and my order was never completed. When I tried to reorder using the provided voucher, it simply didn’t work.
I reached out to customer service for assistance, but they were unable to offer any solutions, leaving me empty-handed as my desired size sold out. Now, my money has been deducted from my account, and I’m left without my purchases. Despite sending additional messages, I’ve been told that they cannot issue a refund until they resolve the issue with Nike, which seems to be out of their hands.
This has been my last experience with Superpayments. I sincerely hope to recover my funds as soon as possible, but I feel incredibly let down by their service.
21. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Payments
We're sorry to hear about your experience, Hamdy. Rest assured our team will do what they can to ensure the matter is resolved. They have replied to your correspondence received Friday morning and replied within a matter of hours advising this being investigated with Nike directly and will return as soon as an update has been received.
Our team remain on hand should you require additional support in the meantime.
Vastaus yritykseltä Super Payments
Thank you for your kind words and 5 stars, Mrs Goddard! 😀
Always uses super payments
Always uses super payments, quick and handy
23. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Payments
We're happy to hear it, Tammy! Thank you so much for taking the time to leave us a 5 star review - we really appreciate it. ✨
Love these vapes and ordering is a…
Love these vapes and ordering is a breeze , would recommend them definitely
23. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Super Payments
We're delighted to hear you're happy with your purchase, Bobbie! Thank you for choosing Super!
Trustpilot-kokemus
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Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.